Differentiators
What Sets
Us Apart
Dedication to the Future of Content Security
Content security is a fast-growing area of our business. We have 5,000+ dedicated Teammates powering some of the world’s leading brands in social media, FinTech, and gaming, among others.
Frontline- and People-First Principles
We ensure our own moderators’ safety. Our clinician-led, evidence-based wellness program and world-class benefits build resiliency and overall happiness, leading to an industry-high eNPS score of 61 (2019).
A Data-Centric Approach Informed by Human Judgment
TaskUs is distinguished by our dedicated in-house content moderation behavioral research team, bolstering our deep expertise and allowing us to moderate up to 1.2 billion pieces of content a year.
Investments for Continuous Improvement
To stay at the forefront of CX, we partner with 9 cutting-edge AI and ML software partners to complement our clients’ in-house solutions, and maintain a dedicated fund for developing new innovations.
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Phil TomlinsonOver the last few years, content moderation has been catapulted into the spotlight—exposing industry failures and calling for fundamental change. At TaskUs, we believe that more transparency and accountability is ultimately a good thing. We encourage and embrace an open dialogue that includes platforms, service providers, mental health professionals, academics, and even the media—and we believe that our consultative partnership of equals will allow for that highest level of engagement.
