Service
Content Security

Safeguarding the online space with rigor and empathy.

Protecting What Matters
Today, more than
5.9 Billion people worldwide are online.
Online content is generated and shared at an exponential rate. With ever-present risks, companies need robust systems and vigilant human moderators to protect their users. Content security is a growing TaskUs service, and we are committed to creating the ideal online space.
The Road to Number 1
TaskUs is fully committed to becoming the industry’s number 1 Content Moderation provider and specialist – a goal that permeates every aspect of our services, our partnerships, and our unrelenting focus to keep the web safe for all.

100M+
Actions against violations
per year
Proprietary Policy
Innovation Lab
Prioritizing People-First

We created The TaskUs Method: a comprehensive, global psychological health and safety program for content moderators, guided by the practice of evidence-based psychology and grounded in neuroscience.

Click here to learn more >

TaskUs takes pride in our dedicated in-house Content Moderation Behavioral Research Team
100%

Life Coaching compliance and attendance for CoMo Teammates.

Content Security

What We Do
Content Moderation
  • User-Generated Content (Video, Photo, Text, Live)
  • Political and Brand Content
  • Product Data Quality
  • Search, Relevance & Discovery
Trust & Safety
  • Fraud Prevention
  • Account Security
  • Profile Impersonation
  • Abuse Detection

Differentiators

What Sets
Us Apart

Dedication to the Future of Content Security
Content security is a fast-growing area of our business. We have 5,000+ dedicated Teammates powering some of the world’s leading brands in social media, FinTech, and gaming, among others.
Frontline- and People-First Principles
We ensure our own moderators’ safety. Our clinician-led, evidence-based wellness program and world-class benefits build resiliency and overall happiness, leading to an industry-high eNPS score of 61 (2019).
A Data-Centric Approach Informed by Human Judgment
TaskUs is distinguished by our dedicated in-house content moderation behavioral research team, bolstering our deep expertise and allowing us to moderate up to 1.2 billion pieces of content a year.
Investments for Continuous Improvement
To stay at the forefront of CX, we partner with 9 cutting-edge AI and ML software partners to complement our clients’ in-house solutions, and maintain a dedicated fund for developing new innovations.
  • Phil Tomlinson
    VP for Content Security | TaskUs
    Over the last few years, content moderation has been catapulted into the spotlight—exposing industry failures and calling for fundamental change. At TaskUs, we believe that more transparency and accountability is ultimately a good thing. We encourage and embrace an open dialogue that includes platforms, service providers, mental health professionals, academics, and even the media—and we believe that our consultative partnership of equals will allow for that highest level of engagement.
    Interested in
    Working With Us?