Read our client stories to see how we deliver

Why work with Us

Your success,
our mission

We’re innovators at our core, actively shaping the digital future rather than reacting to it. Our talented teams excel in dynamic environments, using advanced AI solutions to anticipate and meet evolving client needs.

By staying ahead of market trends, we don’t just keep pace – we drive change and help you move your business forward.
An employee of TaskUs, a digital outsourcing provider
An employee of TaskUs, a digital outsourcing provider
Digital Services

Leave old-school methods behind

In a business environment where outsourcing can be considered a cost center, we are a business driver. Gone are the days of manual processes that simply react to yesterday’s challenges. We innovate with AI to automate the mundane and augment our people, freeing them to focus on our client’s most complex problems.

About TaskUs
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Our Approach to AI

Human centered, AI amplified

Human ingenuity drives innovation, while AI tools enhance our knowledge and help us push the boundaries of what’s possible. Together, this agility fuels the development of leading-edge services and groundbreaking applications as catalysts for business growth.

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Exceptional talent

TaskUs is renowned for its high-performing, global talent. We scientifically screen and train with proven programs. Our frontline teammates are cared for by our Wellness + Resiliency experts.
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Cutting-edge technology

Our GenAI platform TaskGPT enhances productivity, streamlines workflows, improves management, ensures security and boosts engagement.
analytics

Insights-driven process

We make and enable data-driven decisions, leveraging business intelligence and applying data science. Standardized processes yield accurate, timely reporting for actionable business insights and performance analytics.

TaskUs Named a Leader in Everest Group’s Trust and Safety Services PEAK Matrix® Assessment 2024

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    TaskUs Named a Leader in Everest Group’s Trust and Safety Services PEAK Matrix® Assessment 2024

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    CELEBRATING US

    Recognized for
    excellence

    From our leaders who help create the culture, to the people who thrive within it, TaskUs is repeatedly recognized by our industry and beyond.
    Major Contender on Everest Group’s B2B Sales Services PEAK Matrix® Assessment 2024
    Major Contender on Everest Group’s B2B Sales Services PEAK Matrix® Assessment 2024
    Gold Winner Best Pan-European Contact Centre Operation - European Contact Centre & Customer Service Awards 2024
    Bronze Winner Best Employee Experience (Outsourcer) - European Contact Centre & Customer Service Awards 2024
    TaskUs, 2023 Silver Stevie Winner for Great Employers category
    TaskUs, 2023 Silver Stevie Winner for International Business Awards category
    TaskUs, 2023 Comparably Winner for Best Leadership Teams
    TaskUs, 2023 Silver Stevie Winner for Achievement in Product Innovation
    TaskUs, 2023 Gold Asia-Pacific Stevie Winner for Innovative Achievement in International Expansion
    TaskUs, 2023 CXA Best Customer Experience Strategy Finalist
    TaskUs, 2023 AI Excellence Award Winner for Virtual Reality
    TaskUs, 2023 Bronze Stevie Winner for Global Sales Team of the Year
    TaskUs, 2023 Bronze Stevie Winner for Customer Service Outsourcing Provider of the Year
      TaskUs, winner of Comparably Best Company Outlook 2025
      TaskUs, winner of Comparably Best Company Outlook 2025
      TaskUs, winner of Comparably Best Global Culture 2024
      TaskUs, Winner of Philippines Best Workplaces™ in IT-BPM 2024
      TaskUs, winner of Comparably Best Companies for Career Growth 2024
      TaskUs, winner of Comparably Best Leadership Teams 2024
      TaskUs, winner of Philippines Best Workplaces 2024 Large Category
      TaskUs, winner of Comparably Best Company Outlook 2024
      TaskUs, winner of Comparably Best Global Culture 2024
      TaskUs, winner of Comparably Best Sales Teams 2024
      TaskUs, winner of Comparably Best HR Teams 2024
      TaskUs, winner of Comparably Best Product & Design Teams 2024
        TaskUs, winner of Comparably Best CEOs for Diversity 2025
        TaskUs, winner of Comparably Best CEOs for Women 2023
        TaskUs, winner of Comparably Best CEO 2022
        TaskUs, winner of Comparably Best CEOs for Diversity 2023
        TaskUs, winner of Comparably Best CEOs for Women 2023
        TaskUs, winner of Comparably Best CEO 2022
        TaskUs, Female Executive of the Year winner 2022
        TaskUs, 2022 Silver Stevie Winner for Great Employers category
        TaskUs, Prestigious Brands Winner 2022
        TaskUs, 2021 Honoree, Mental Health Leader
        Nasscom
        Investors in People
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          Our Impact

          Why companies work with us

          monitoring

          Higher CSAT

          Our bespoke approach to digital CX results in service that helps exceed customer expectations.

          Select Results
          112% CSAT goal attainment for a
          food delivery platform
          No. 1 partner ranking based on performance
          psychiatry

          Wellness + Resiliency

          Through our Wellness + Resiliency Program, we prioritize workplace wellness and employee mental health like no other company does.

          Select Results
          50% reduction in attrition for content moderation programs
          90% eSAT
          signal_cellular_alt

          Increased revenue

          Our growth-oriented teams, meticulously designed workflows and innovative tech deliver market-leading sales results.

          Select Results
          $32M revenue for a global
          ecommerce platform
          19% upselling conversions
          bolt

          Lower AHT

          We build AI tools on our proprietary TaskGPT platform to augment our teammates’ knowledge, increase efficiency and improve accuracy.

          Select Results
          20% AHT reduction (voice) for a financial services company
          10% AHT reduction (chat)
          speed

          Speed to proficiency

          We modernize training curriculums and focus on skills-based learning to maximize knowledge retention and performance.

          Select Results
          >50% faster speed to proficiency for an autonomous ride hail leader
          25% improved speed to proficiency for a social marketplace platform
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          Reduced attrition

          By taking care of our employees and investing in their career growth, we retain top talent and knowledge and reduce costs.

          Select Results
          50% reduction in attrition for a fintech platform
          61% better eSAT
          Speak to an expert
          Customer Stories

          Behind the world’s
          favorite brands is Us

          TaskUs’ employees working on various BPO solutions for a client
          Reaching a massive number of potential global customers

          See how a multinational conglomerate operating online marketplaces successfully scaled content moderation, AI data labeling and safe payment processing to win new customers.

          Download case study
          A satisfied food delivery app customer, supported by TaskUs' digital
          Managing ‘hangry’ customers during food delivery boom
          Surging customer, driver and merchant bases required scaling omnichannel customer support, fast. See how a top food delivery company boosted service performance and CSAT, surpassing targets.
          Download case study
          TaskUs sales development representatives tailoring a custom sales strategy for a legal tech company
          $1M in just 6 months: The power of expert sales support
          Find out how our sales outsourcing services, in-depth training, strategic hiring approach and strong leadership foundation exceeded high financial and CSAT targets for a legal tech company.
          Download case study
            View all case studies

              Download the Case Study

              Scaling Complex Platform Workflows for a Social Media and Technology Company

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                Download the Case Study

                Solving A Leading Food Delivery Platform’s Volume Challenges

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                  Download the Case Study

                  $1M in Just Six Months: The Power of Expert Sales Support

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                  I understand that my information will be used in accordance with applicable data privacy law and TaskUs' Data Privacy Policy. Please review our Privacy Policy for additional information.

                  Ready to transform your business?

                  Trust + Safety experts overseeing the content moderation process
                  Trust + Safety experts overseeing the content moderation process