Industry

Social Media

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Social Media

Keep your network connected to your brand.

Social media changes how we connect with each other. Our highly capable humans, combined with cutting-edge technology and data, support the largest social media platforms and communities in the world as they scale, connect and delight users.

Clearing Queues.
Smashing Targets.

Our expert team, top-notch technology, and streamlined processes consistently exceed customer service level agreement scores, deliver prompt resolutions and leave users delighted.

Content Moderation Expertise

You want users to upload content, but also to mitigate risk. TaskUs helps you strike the right balance, protecting users from harmful content without limiting self-expression.

Scaling With Your Growth

Growth requires a culture of constant motion. TaskUs has that agility—innovating new technologies, helping you scale without losing quality, and being ready to handle any challenge at a moment’s notice.

  • Social media completely changed how we connect with the people around Us. TaskUs specifically prioritizes service offerings that help users connect with ease, whether building policy guidelines for user-generated content platforms, handling customer queues, or providing top-notch expertise to advertisers. In today’s world, social connection is vital to our society and we work to ensure that people are safe and satisfied.

    – Darien Moses, Business Development Executive | TaskUs
    Social Media
    What We Do
    Data Operations and Enrichment

    We’re experts in handling large volumes of data and content, and our team of human expert use the newest technologies available.

    • Data Labeling Services
    • TaskVerse
    • Content Creation and Collection
    Customer Experience and Sales

    Every customer interaction receives the same level of care and consistency as you would deliver with your internal team—from providing live customer support for urgent issues to promptly assisting users with advertising plans.

    • SMB Acquisition
    • Global Advertiser Support
    • Product and Services Support
    Trust + Safety

    From enhancing search results with precise content tagging to safeguarding users from harmful content, we protect your users, ensuring they see content they want.

    • Ad Integrity
    • Actor Integrity
    • Live and Recorded Content Moderation
    • Platform and Community Moderation
    Risk + Response

    Be a step ahead in an ever-expanding digital economy. Our proactive approach shields your business from fraud and compliance issues and swiftly manages unforeseen incidents.

    • Payments – Compliance and Fraud
    • Incident Management
    Consulting

    Our consulting services enable established organizations and startups alike to achieve their goals in record time.

    • Product and Services Testing
    • Pilot Operations
    • Talent Enablement

    Our Results

    • Classifying Text and Images to Power a Social Media Company’s Machine Learning Model

      TaskUs successfully resolved a client’s high-false positive rate issue, training the Machine Learning model to accurately moderate complex violations such as spam, hate speech, cyberbullying, and sexual content using contextual nuances.

      Download Case Study
    • Developing a Quality Management System from the Ground Up for a Social Media and Tech Conglomerate

      TaskUs implemented vital update and quality management systems for efficient moderation of diverse content across a client’s platform and apps, ensuring moderators stay informed about critical policy changes in real time.

      Download Case Study
    • Responding Swiftly to Reported Live and Recorded Videos for a Microblogging and Social Media Company

      The client, a pioneer in live streaming content, was experiencing rapid growth in the midst of being acquired. TaskUs quickly and accurately moderated live content despite a staggering influx of 1M+ new subscribers in just 10 days.

      Download Case Study

        Download Case Study

        Text and Image Classification for a Social Media Company

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        I understand that my information will be used in accordance with applicable data privacy law and TaskUs' Data Privacy Policy. Please review our Privacy Policy for additional information.

          Download Case Study

          Developing a Quality Management Process from the Ground Up

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          I understand that my information will be used in accordance with applicable data privacy law and TaskUs' Data Privacy Policy. Please review our Privacy Policy for additional information.

            Download Case Study

            Full Coverage and Swift Response to Live, Recorded, and Reported Videos

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            I understand that my information will be used in accordance with applicable data privacy law and TaskUs' Data Privacy Policy. Please review our Privacy Policy for additional information.

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