Industry
On-Demand Travel + Transportation
We’ll help you accelerate your success.

Taste the TaskUs Mixology Experience

October 6, 2021 | 6pm – 7pm EST
Seasonal Fall Mixology
Hosted by TaskUs and HostEvents
On-Demand Travel + Transportation
Navigating the Travel
+ Transportation
Landscape
Delivering an exceptional customer experience in today’s travel environment is no easy feat. Regardless of channel, we can help you create a great customer journey, long before your customer’s actual trip begins.
Driving Loyalty With A Seamless User Journey

Your customer experience should be as memorable as the trip itself. By applying technology, omnichannel connectivity, and our team’s expertise, we’ll give your customers the VIP treatment.

Meeting And Surpassing Customer Expectations

Our recruiting and training, combined with our technology and fine-tuned processes, ensure we exceed your expectations—and your customers’—every time.

Data-driven Insights

We’re experts at transforming your data into analytic insight that keeps you one step ahead of the latest trends and customer needs, and identifies areas where process changes can reduce costs.

Our Clients
You. And Us.
  • Scott Carlson
    VP of Sales for Travel, Transportation | TaskUs
    Large, dynamic industries, like Travel + Transportation, need the agility and insight to adjust to changing consumer and customer demand. Our innovative, customized solutions deliver real results, and enable us to continuously bring value to our clients.
    On-Demand Travel + Transportation
    What We Do
    Concierge-Style Customer Service

    We provide effective, accessible support to your customers, while amplifying your brand, no matter what channel they use.

    Our services include:

    • General Inquiries
    • Order Placement
    • Reservations and Bookings
    • Cancellations and Rescheduling
    • Bookings Fulfillment (online, email, SMS, voice and in-app)
    • Subscription and Membership Concerns
    • Upselling and Cross-selling
    • Complaints/ Correspondence Handling
    • Customer Satisfaction Surveys
    • Social Media Tracking and Management
    • Multichannel and Omnichannel Support
    Back-Office Intelligence and Efficiency

    We use advanced technology and proactive innovation to exceed industry standards.

    Our services include:

    • Data Entry
    • Content Tagging
    • Forms and Invoice Processing
    • Photography and Editing
    • Image Data Entry
    • Menu Transcription
    • Transactions and Claims Processing
    • Survey/Market Research
    • Online Data Cleaning
    • Reporting and Data Management
    Keeping Travel and Transportation Safe and Secure

    We understand how critical privacy, information security, and integrity are to your customers—and your reputation.

    Our services include:

    • Identity Verification
    • Fraud Prevention Services
    • Account Security
    • Transaction Validation and Verification
    • Content Moderation
    Interested in
    Working With Us?