This Privacy Notice for California Residents supplements the information contained in any other Privacy Statement or Notice provided by The TaskUs Inc and its affiliates (“TaskUs” or “we”) and applies solely to residents of the State of California (“consumers” or “you”). We adopt this notice to comply with the California Consumer Privacy Act of 2018 (“CCPA”), as amended, and any terms defined in the CCPA have the same meaning when used in this notice.
Please note that certain exemptions apply to your rights and TaskUs obligations pursuant to the CCPA. These rights and requirements may not apply in certain situations depending on your relationship with TaskUs, TaskUs’ other legal obligations, and as otherwise provided for in the CCPA.
TaskUs reserves the right to amend this privacy notice at our discretion and at any time. When we make changes to this privacy notice, we will post the updated notice on the TaskUs website and update the notice’s effective date. Your continued use of our services, products, websites following the posting of changes constitutes your acceptance of such changes.
We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device (“personal information”). In particular, we may have collected the following categories of personal information from our consumers within the last twelve (12) months:
We will collect the personal information described above from one or more of the below sources:
We may use or disclose the personal information we collect for one or more of the following business purposes:
TaskUs will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.
In the preceding twelve (12) months, TaskUs has disclosed the following categories of personal information for a business purpose:
We disclose your personal information for a business purpose to the following categories of third parties:
TaskUs has not sold personal information in the preceding twelve (12) months. To the extent that TaskUs ever changed its policy and chose to sell personal information, you would have the right to opt-out of the sale of your personal information.
Children’s Online Privacy
Our website is a general audience site and is not intended for use by children under 18. We do not knowingly collect personal information from children under the age of 18 through our website. If you become aware that a child under 18 has provided us with personal information through our website, we expect that you notify us by email at firstname.lastname@example.org. Should we become aware that a child under age 18 has provided personal information through the website, we will take steps to immediately delete it.
Access to Specific Information Rights
You have the right, subject to certain exceptions defined in the CCPA and other applicable laws and regulations, to request that TaskUs disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request, we will disclose to you:
You have the right, subject to certain exceptions defined in the CCPA and other applicable laws and regulations, to request that TaskUs delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request we will delete (and direct our service providers to delete) your personal information from our records.
To exercise the access, and deletion rights described above, please submit a verifiable consumer request to us by either:
You may only make a verifiable consumer request for access twice within a 12-month period. The verifiable consumer request must:
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request as per CCPA guidelines.
Only you, or a person you have designated in writing as your authorized agent, or whom is registered with the California Secretary of State to act on your behalf, or whom you have provided power of attorney pursuant to California Probate Code sections 4000 to 4465, (“Authorized Agent”), may make a verifiable consumer request related to your personal information.
If you wish to have an Authorized Agent make a verifiable consumer requests on your behalf, they will need to provide us with sufficient written proof that you have designated them as your Authorized Agent and we will still require you to provide sufficient information to allow us to reasonably verify that you are the person about whom we collected personal information.
You have the right not to receive discriminatory treatment for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:
Please do not hesitate to contact us if you have any questions or comments about this notice, the ways in which TaskUs collects and uses your personal information, your choices and rights regarding such use, wish to exercise your rights under California law, or wish to receive a written copy of this notice.
TaskUs website: Consumer Request Form
Attention: TaskUs Privacy Office
1650 Independence Drive Suite 100,
New Braunfels, Texas 78132