We do it all.
Today, we partner with large social networks, dating apps, gaming and community platforms, live video and audio streaming services, and AI annotation platforms – helping to keep their platforms safe and secure.
User Safety
User Generated Content moderation for social, gaming, dating, live-streaming and marketplaces
Creating safer and more trustworthy experiences by identifying and removing harmful content.
Platform Integrity
Ensuring platform health by identifying and mitigating manipulation and deception attempts
Forensic investigation of suspicious behavior to aid fraud discovery, prevention, and account safety.
Business Integrity
Evaluating complex brand and advertising components to ensure compliance, placement, and accuracy
Ensure brand integrity and address coordinated harmful behavior across brand and political content.
Content Curation
Review, research, and analyze data for accuracy, relevance, and product quality
Ground truth validation that drives product quality across travel, commerce, gaming, and retail.
Taking Trust and Safety to another level—That’s Us.
Everest Group names TaskUs a Major Contender in Trust and Safety – Content Moderation Services!
- Everest Group. Trust and Safety – Content Moderation Services PEAK Matrix Assessment 2021
TaskUs has broad-based capabilities spanning User Generated Content (UGC) moderation, data annotation and labeling, content curation, and platform integrity. It has augmented its capabilities in policy consulting. It has forged partnerships with AI/ML platforms focusing on safety to analyze multi-modal content around the internet to generate actionable insights for clients.
Building a Better Future
Our unique and dedicated Policy Research Lab pairs TaskUs domain experts with cutting-edge technology in the abuse and misinformation detection space, enabling us to bring deep insights and off-platform analysis to our clients.
The Lab monitors the evolution of harmful narratives by analyzing multi-modal content for emerging patterns, generating timely, actionable insights based on our nuanced understanding of these evolving patterns.
Prioritizing People-First
The TaskUs Resiliency Studio is the comprehensive, global psychological health and safety program we created for our Teammates — guided by the practice of evidence-based psychology and grounded in neuroscience.
Click here to see how TaskUs is ahead of the curve in people, culture, and diversity.
Differentiators
What Sets
Us Apart
Content Moderation, Trust & Safety (T&S) is a fast growing area of our business. We have 5,800+ dedicated Teammates complemented by T&S industry experts, an in-house Policy Research Lab and Resiliency Studio. Today, we partner with large social networks, dating apps, gaming and community platforms, live video and audio streaming services, and AI annotation platforms, among others.
We prioritize our own moderators’ well-being. Our clinician-led, evidence-based wellness program, and world-class benefits build resiliency and overall happiness, leading to an industry-high eNPS score of 70.
TaskUs is distinguished by our dedicated in-house content moderation behavioral research team, bolstering our deep expertise and allowing us to moderate up to 1.2 billion pieces of content a year.
To stay at the forefront of online safety, we partner with leading cutting-edge AI and ML companies to complement our clients’ in-house solutions, and maintain a dedicated fund for developing new innovations in digital and content policy areas.
Phil Tomlinson
Over the last few years, content moderation has been catapulted into the spotlight—exposing industry failures and calling for fundamental change. At TaskUs, we believe that more transparency and accountability is ultimately a good thing. We encourage and embrace an open dialogue that includes platforms, service providers, mental health professionals, academics, and even the media—and we believe that our consultative partnership of equals will allow for that highest level of engagement.