Platforms and businesses are increasingly exposed to a number of serious trust and safety risks. A robust moderation system powered by a vigilant workforce is the only solution to protecting users everywhere.
At TaskUs, we understand the growing need for Trust + Safety services–which is why we are committed to creating the most secure online environment possible, while still allowing users to express themselves safely and with digital civility.
TaskUs truly understands multicultural, multi-geographic platforms.
Today, we partner with large social networks, dating apps, gaming and community platforms, live video and audio streaming services, and AI annotation platforms – helping to keep their platforms safe and secure.
Through our global Trust & Safety centers, we work across a wide range of policy areas and content types.
Creating safer and more trustworthy experiences by identifying and removing potentially harmful and graphic content.
Ensure brand integrity and address coordinated harmful behavior across ads, brand, and political content.
Ground truth validation that drives product quality across travel, commerce, gaming, and retail.
A powerful, scalable automated content moderation solution with custom integrations via Rest API
A customizable moderation tool that supports decision-making, queueing, dashboard insights, and analytics for AI/ML training.
We prioritize our own moderators’ well-being. Our clinician-led, evidence-based wellness program, and world-class benefits build resiliency and overall happiness, leading to an industry-high eNPS score of 70.
TaskUs is distinguished by our dedicated in-house content moderation behavioral research team, bolstering our deep expertise and allowing us to moderate up to 1.2 billion pieces of content a year.
6000+ dedicated moderation Teammates are supported by a team of T&S industry experts, allowing us to take operational learnings and turn them in to real-time insights for our clients across social, streaming, dating, gaming and marketplace platforms
To successfully operate a scaled content moderation business you need specialized infrastructure, deep domain expertise, and a relentless focus on wellbeing. By adopting a “Centre of Excellence” approach, TaskUs has assembled a team of policy, technology, and mental health specialists to address our clients’ complex Trust & Safety needs.
Online dating platforms have surged in activity since the pandemic began. In fact, one of the leading dating apps, Tinder, reached a record of 3 billion swipes in a single day last March 2020.View Case Study