Cookie Policy
Effective as of January 2022, TaskUs, Inc. (“We”) and its subsidiaries & affiliates, (collectively, the “TaskUs Group” or “we” or “us” or “our”) have updated our Cookie Policy. For a prior version of our Cookie Policy, click here.
1. Introduction

This Cookie Policy (“Policy”) explains that we believe in being open and clear about how we use your information when you visit our Website. In the spirit of transparency, this Policy provides detailed information about how and when we use cookies on our Website, as well as your rights to control our use of them. For the purposes of this Policy, the term, “Website”, shall refer to www.taskus.com.

2. What are Cookies?

Cookies are small text files that are placed on your hard drive by a web page server. Cookies contain information that can later be read by a web server in the domain that issued the cookie to you.

There are several types of cookies:

Session Cookies provide information about how a website is used during a single browser session while a user is visiting a website and usually expire after the browser is closed.

Persistent Cookies remain on your device between different browser sessions for a set amount of time in order to enable the website to remember user preferences, settings, or actions across other sites.

First-Party Cookies are cookies set by the website you are visiting. They have the same domain or subdomain as what is in your browser’s address bar.

Third-Party Cookies are set by third parties that are different from the website you are visiting. These cookies have a different domain or subdomain than what is in your browser’s address bar.

Web beacons, tags and scripts may be used in the Websites or in emails to help us deliver cookies, count visits, understand usage and campaign effectiveness and determine whether an email has been opened and acted upon. More information about each cookie can be found by viewing our current cookie list below, which is updated periodically to include additional cookies that are not yet listed.

3. Do we use Cookies?
Yes. We, our marketing partners, affiliates, and analytics or service providers use cookies and other technologies to ensure everyone who uses the Website has the best possible experience.
4. Why do we use Cookies?
Like many websites, we use cookies, web beacons and other similar technologies to administer our website, improve your experience and remember your preferences. Cookies do a lot of different jobs. Some cookies are necessary for the performance of the Website. For example, some First Party cookies hold session information to allow you to navigate from page to page within the Website. Other cookies store information that helps us provide you with more relevant information or advertising that may interest you. When you visit our Website, we, or our partners or affiliates, may use cookies to store information that helps secure and administer our Website, provide you with an improved user experience, and for advertising purposes.
5. How to control Cookies

Many web browsers are set up to accept cookies automatically, but you may change your cookie preferences through the options available in the Cookie Consent Manager.  The Cookie Consent Manager allows you to withdraw your consent on the cookies and lets you select which categories of cookies you accept or reject. Essential cookies cannot be rejected as they are strictly necessary to provide you with the services.

The Cookie Consent Manager can be found in the notification banner and on our website. If you choose to reject cookies, you may still use our website though your access to some functionalities and areas of our website may be restricted. You may also set and amend your web browser controls to accept or refuse cookies. As the means by which you can refuse cookies through your web browser controls vary from browser to browser, you should visit your browser’s help menu for more information.

The specific types of cookies served through our Website and the purposes they perform are described in the below section.   

Our Website includes third party social media features, such as the Facebook Like button, and third party widgets, such as the ‘Share This’ button or interactive mini-programs that run on the Website. Please be aware that your interaction with these third party features is governed by the privacy policy of the third party company providing it. These features may collect information such as your IP address, which page you are visiting on the Website, and set a cookie to enable the feature to function properly. Some third party advertising networks, including Google, permit users to opt-out of or to customize internet browsing preferences. To learn more about this feature from Google, click here.

6. What types of Cookies do we use?
Our use of cookies falls into the following general categories:

Essential Cookies. Essential cookies (First Party Cookies) are sometimes called “strictly necessary” as without them we cannot provide many services that you need on the Website. For example, essential cookies help remember your preferences as you move around the Website.

Analytics Cookies. These cookies track information about visits to the Websites so that we can make improvements and report our performance. For example: analyze visitor and user behavior so as to provide more relevant content or suggest certain activities. They collect information about how visitors use the Websites, which site the user came from, the number of each user’s visits and how long a user stays on the Websites. We might also use analytics cookies to test new ads, pages, or features to see how users react to them.

Functionality or Preference Cookies. During your visit to the Websites, cookies are used to remember information you have entered or choices you make (such as your username, language or your region) on the Websites. They also store your preferences when personalizing the Websites to optimize your use of TaskUs, for example, your preferred language. These preferences are remembered, through the use of the persistent cookies, and the next time you visit the Websites you will not have to set them again.

Targeting or Advertising Cookies. These Third Party Cookies are placed by third party advertising platforms or networks in order to deliver ads and track ad performance, enabling advertising networks to deliver ads that may be relevant to you based upon your activities (this is sometimes called “behavioral” “tracking” or “targeted” advertising) on the Websites. They may subsequently use information about your visit to target you with advertising that you may be interested in, on the Websites and other websites. For example, these cookies remember which browsers have visited the Websites.

We may use any of these categories of cookies on the Website as detailed below:

List of Cookies used on the Website:

CookieDurationDescription
6suuid
2 Years

6sense Insights

bito, bitolsSecure
30 Days

Set by bidr.io. Beeswax’s advertisement cookie based on uniquely identifying your browser and internet device. If you do not allow this cookie, you will experience less relevant advertising from Beeswax.

NID, 1P_JAR, __Secure-3PAPISID,
__Secure-3PSID,__ Secure-3PSIDCC
30 Days

Cookies set by Google. Used to store a unique ID for various Google services such as Google Chrome, Autocomplete and more. Read more here.

_ga
2 Years

Google Analytics, Used to distinguish users.

_gat_gtag_UA_5184324_2
1 Minute

Google Analytics,  It compiles information about how visitors use the site.

_gid
1 Day

Google Analytics, Used to distinguish users.

drift_aid
2 Years

Drift Chat identifier cookie.

drift_campaign_refresh
30 Minutes

Drift Chat. Allows the website to target the user with relevant offers through its chat functionality.

driftt_aid
2 Years

Drift Chat. Necessary for the functionality of the website’s chat-box function.

pll_language
1 Year

Polylang, Used for storing language preferences on the website.

ppwp_wp_session
30 Minutes

This cookie is native to PHP applications. Used to store and identify a users’ unique session ID for the purpose of managing user session on the website. This is a session cookie and is deleted when all the browser windows are closed.

checkForPermission
10 Minutes

bidr.io. Beeswax’s audience targeting cookie.

tuuid
2 Years

company-target.com. Used for analytics and targeted advertising.

_GRECAPTCHA
1 Day

www.google.com. reCAPTCHA cookie executed for the purpose of providing its risk analysis.

bcookie
2 years

Browser identifier cookie. Used to uniquely identify devices accessing LinkedIn to detect abuse on the platform.

lang
Session

Used to remember a user’s language setting to ensure LinkedIn.com displays in the language selected by the user in their settings.

pardot
Until Cleared

Salesforce Pardot. Used to store and track if the browser tab is active.

pxrc
3 Months

rlcdn.com. Used to deliver advertising more relevant to the user and their interests.

rlas3
1 Year

rlcdn.com. Used to deliver advertising more relevant to the user and their interests.

viewed_cookie_policy
11 Months

The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.

cookielawinfo-checkbox-necessary
11 Months

This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category “Necessary”.

cookielawinfo-checkbox-functional
11 Months

The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category “Functional”.

cookielawinfo-checkbox-performance
11 Months

This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category “Performance”.

cookielawinfo-checkbox-analytics
11 Months

This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category “Analytics”.

cookielawinfo-checkbox-others
11 Months

This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category “Other.

7. Updating This Policy

If there are any material changes to this Policy, you will be notified by the posting of a prominent notice on our Websites prior to the change becoming effective. We encourage you to periodically review this page for the latest information on the Policy. Your continued use of the Websites constitutes your agreement to be bound by such changes to this Policy. Your only remedy, if you do not accept the terms of this Policy, is to discontinue use of and access to the Websites. The content of this Policy is for your general information and use only. These cookies are subject to change without notice. You acknowledge that this information may contain inaccuracies or errors and is subject to change and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

If you have any questions now or during your visit, please submit your request through our Contact Us link.

Last updated January 2022