Cookie Policy

Cookie Policy

Effective as of July 11, 2018, TaskUs, Inc., (“We”) and its subsidiaries & affiliates, (collectively, the “TaskUs Group” or “we” or “us” or “our”) have updated our Cookie Policy. For a prior version of our Cookie Policy, click here.

  1. Intro

This Cookie Policy (“Policy”) explains that we believe in being open and clear about how we use your information. In the spirit of transparency, this Policy provides detailed information about how and when we use cookies on our Website. For the purposes of this Policy, the term, “Website”, shall refer to www.taskus.com.

  1. What is a Cookie?

A cookie is a small text file that is placed on your hard drive by a web page server. Cookies contain information that can later be read by a web server in the domain that issued the cookie to you.  There are several types of cookies:

Session Cookies provide information about how a website is used during a single browser session while a user is visiting a website and usually expire after the browser is closed.

 

Persistent Cookies remain on your device between different browser sessions for a set amount of time in order to enable the website to remember user preferences, settings, or actions across other sites.

 

First-Party Cookies are cookies set by the website you are visiting.  They have the same domain or subdomain as what is in your browser’s address bar.

 

Third-Party Cookies are set by third parties that are different from the website you are visiting.  These cookies have a different domain or subdomain than what is in your browser’s address bar.

 

Web beacons, tags and scripts may be used in the Websites or in emails to help us to deliver cookies, count visits, understand usage and campaign effectiveness and determine whether an email has been opened and acted upon. More information about each cookie can be found by viewing our current cookie list below, which is updated periodically to include additional cookies that are not yet listed.

  1. Do we use Cookies?

Yes. We, our marketing partners, affiliates, and analytics or service providers use cookies and other technologies to ensure everyone who uses the Website has the best possible experience.

  1. Why do we use Cookies?

Like many websites, we use cookies, web beacons and other similar technologies to administer our website, improve your experience and remember your preferences.  Cookies do a lot of different jobs.  Some cookies are necessary for the performance of the Website.  For example, some First Party cookies hold session information to allow you to navigate from page to page within the Website.  Other cookies store information that helps us provide you with more relevant information or advertising that may interest you.  When you visit our Website, we, or our partners or affiliates, may use cookies to store information that helps secure and administer our Website, provide you with an improved user experience, and for advertising purposes.

 

  1. How to disable Cookies

Many web browsers are set up to accept cookies automatically, but you may change your cookie preferences through the options available in your web browser.  Unless you have adjusted your browser settings to block cookies, our system will issue cookies as soon as you visit our site or click on a link in a targeted email that we have sent you, even if you have previously deleted our cookies.  If you choose to block or delete cookies, please bear in mind that this will have an impact on your user experience as some features of the site may no longer work.

Our Website includes third party social media features, such as the Facebook Like button, and third party widgets, such as the ‘Share This’ button or interactive mini-programs that run on the Website. Please be aware that your interaction with these third party features is governed by the privacy policy of the third party company providing it. These features may collect information such as your IP address, which page you are visiting on the Website, and set a cookie to enable the feature to function properly. Some third party advertising networks, including Google, permit users to opt-out of or to customize internet browsing preferences. To learn more about this feature from Google, click here.

  1. What types of Cookies do we use?

Our use of cookies falls into the following general categories:

Category Description
1. Essential Cookies Essential cookies (First Party Cookies) are sometimes called “strictly necessary” as without them we cannot provide many services that you need on the Website. For example, essential cookies help remember your preferences as you move around the Website.
2. Analytics Cookies These cookies track information about visits to the Websites so that we can make improvements and report our performance. For example: analyze visitor and user behavior so as to provide more relevant content or suggest certain activities. They collect information about how visitors use the Websites, which site the user came from, the number of each user’s visits and how long a user stays on the Websites. We might also use analytics cookies to test new ads, pages, or features to see how users react to them.
3. Functionality or Preference Cookies During your visit to the Websites, cookies are used to remember information you have entered or choices you make (such as your username, language or your region) on the Websites. They also store your preferences when personalizing the Websites to optimize your use of TaskUs, for example, your preferred language. These preferences are remembered, through the use of the persistent cookies, and the next time you visit the Websites you will not have to set them again.
4. Targeting or Advertising Cookies These Third Party Cookies are placed by third party advertising platforms or networks in order to, deliver ads and track ad performance, enable advertising networks to deliver ads that may be relevant to you based upon your activities (this is sometimes called “behavioral” “tracking” or “targeted” advertising) on the Websites. They may subsequently use information about your visit to target you with advertising that you may be interested in, on the Websites and other websites. For example, these cookies remember which browsers have visited the Websites.

 

We may use any of these categories of cookies on the Website as detailed below:

List of Cookies used on the Website:

WEBSITE NAME COOKIE NAME COOKIE PURPOSE COOKIE DURATION CATEGORY
www.google.com _ga By default, analytics.js uses a single, first-party cookie named _ga to store the Client ID, but the cookie’s name, domain, and expiration time can all be customized. 2 years Analytics cookies
www.google.com _dc_gtm_UA-5184324-2 Google Analytics ID, injected via Google Tag Manager, so that DoubleClick Campaign Manager can consume it — presumably to associate and track the performance of ad campaigns via Analytics. 1 day Targeting or advertising
www.google.com _gid Used to distinguish users 1 day Analytics cookies
ww.taskus.com PHPSESSID PHP uses this cookie to keep track of sessions. automatic expiration Essential cookies
ww.taskus.com utm_source Used for pardot forms to track google adwords campaign 1 day Targeting or advertising
ww.taskus.com utm_campaign Used for pardot forms to track google adwords campaign 1 day Targeting or advertising
ww.taskus.com utm_medium Used for pardot forms to track google adwords campaign 1 day Targeting or advertising
ww.taskus.com utm_term Used for pardot forms to track google adwords campaign 1 day Targeting or advertising
ww.taskus.com utm_content Used for pardot forms to track google adwords campaign 1 day Targeting or advertising
ww.taskus.com websource Used for pardot forms to track google adwords campaign 1 day Targeting or advertising
www.pardot.com pi_opt_in If your account tracks opt-in preferences, the pi_opt_in cookie is set with a true or false value when the visitor opts in or out of tracking. 10 Years Targeting or advertising
www.pardot.com visitor_id The visitor cookie is composed of a unique visitor ID and the unique identifier for your account. This cookie is set for visitors by the Pardot tracking code. 10 Years Targeting or advertising
ww.taskus.com cookie_privacy Detects when users close the privacy policy popup (the one added by Weberous). 1000 days Functionality or preference
www.google.com __ar_v4 This cookie is associated with the DoubleClick advertising service from Google. Helps with tracking conversion rates for ads. 6 years Targeting or advertising

 

  1. Updating This Policy

If there are any material changes to this Policy, you will be notified by the posting of a prominent notice on our Websites prior to the change becoming effective. We encourage you to periodically review this page for the latest information on the Policy. Your continued use of the Websites constitutes your agreement to be bound by such changes to this Policy. Your only remedy, if you do not accept the terms of this Policy, is to discontinue use of and access to the Websites. The content of this Policy is for your general information and use only. These cookies are subject to change without notice. You acknowledge that this information may contain inaccuracies or errors and is subject to change and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

If you have any questions now or during your visit, please submit your request through our Contact Us.

Last updated 11 July 2018