The combination of technology and human touch is the strongest weapon to thwart bad actors. While reliance on technology continues to grow, humans play a critical role in reviewing and analyzing data to make informed decisions where technology could leave a blind spot.
Customer experience is key to acquisition and retention. Customers can’t afford long onboarding and due diligence processes. TaskUs makes KYC, KYB and transaction monitoring processes streamlined and more user friendly which leads to shorter onboarding timelines thereby enhancing customer experience.
We understand the pain caused due to disputes and chargeback processing and provide end to end services for you manage chargebacks effectively. New and emerging types of fraud create a need to use new technology and clear high volumes of disputes and false positives at an affordable low cost.
5,000+
dedicated teammates
100%
YoY Growth
ACAMS
Leadership Certification Program Building Domain Expertise
30+
Clients
9
Vertical Markets
Operating in
15 sites globally
KYC, KYB, KY-Everything. We work to make sure you know everything you need to know about the users, sellers, merchants, and creators on your platform ultimately helping you achieve automated operating efficiencies and high quality customer experience and CSAT.
Our proprietary identity solutions help safeguard your platform while still accounting for and servicing your KYC and KYB needs. Purpose-built, these solutions have you covered – across payment platforms, gig economy, online marketplaces, financial institutions, and FinTech disruptors.
Let’s “decode” the complex world for regulatory compliance including anti-money laundering, to sanctions screening, to risk assessment and more. We help you navigate the regulatory landscape and reduce complexity through industry best practices for people, process, and technology deployment.
Our expertise and solutions simplify regulatory complexity. We deploy and scale AML/CFT compliance, sanctions screening, and enhanced due diligence teams so that you can adapt to regulatory changes in real time.
Through a rigorous process built on deep human expertise, enhanced by AI, we proactively protect businesses against fraud — preserving assets, upholding customer trust, and helping mitigate legal and reputational risks.
We analyze enormous datasets to identify potentially fraudulent patterns and behaviors, while facilitating legitimate customer interactions. Our multi-layered approach safeguards against both internal errors and external bad actors so you can operate with confidence.
We build automation technology into our solutions from day one to deliver better quality outcomes faster, improve efficiency and reduce risks. Our partner channel helps you gain operational efficiencies quicker with easy deployments and better outcomes.
Learn moreOur client a modern card issuing platform company, switched to TaskUs to handle its chargeback and disputes investigation process.
Learn how we substantially and swiftly reduced instances of counterfeit, prohibited, and mass-produced items, decreased fraudulent activities; and increased protection of small business owners on the platform.
Learn how we helped our Client expand services and cater to their growing customer demand by increasing productivity, accuracy, quality, and customer satisfaction.
Banks and non-banks increasingly have to face the delicate task of ensuring compliance without adversely impacting their customers' experience,” said Dheeraj Maken, Practice Director, Everest Group. “TaskUs with its strong CXM background is able to help enterprises manage this challenge effectively. Additionally, it has offerings focused on cryptocurrencies, gig-economies, gaming, FinTech, eCommerce, and more. This strong foundation has led to its recognition as a Leader in Everest Group’s FCC Operations PEAK Matrix® Assessment 2024.
We exist to empower people to deliver Ridiculously Good innovation to the world’s best companies.
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