The combination of technology and human touch is the strongest weapon to thwart bad actors. While reliance on technology continues to grow, humans play a critical role in reviewing and analyzing data to make informed decisions where technology could leave a blind spot.
Customer experience is key to acquisition and retention. Customers can’t afford long onboarding and due diligence processes. TaskUs makes KYC, KYB, and transaction monitoring processes streamlined and more user-friendly, which leads to faster training and onboarding. New and emerging types of fraud create a need to use new technology and clear high volumes of false positives at a low cost. We know how to maintain superior customer service and provide the solutions you need to shorten processing times and create a seamless customer onboarding experience.
6,000+
dedicated teammates
100%
YoY Growth
Major Contender
*Everest Group PEAK Matrix for Financial Crime & Compliance Operations
ACAMS
Leadership Certification Program Building Domain Expertise
25+
Clients
in
9
Vertical Markets
Operating in
15 sites globally
KYC, KYB, KY-Everything. We work to make sure you know everything you need to know about the users, sellers, merchants, and creators on your platform ultimately helping you achieve automated operating efficiencies and high quality customer experience and CSAT.
Our proprietary identity solutions help safeguard your platform while still accounting for and servicing your KYC and KYB needs. Purpose-built, these solutions have you covered – even across payment platforms, gig economy, online marketplaces, and FinTech disruptors.
Let’s “decode” the complex world for regulatory compliance including anti-money laundering, to sanctions screening, to risk assessment and more. We help you navigate the regulatory landscape and reduce complexity through industry best practices for people, process, and technology deployment.
Our expertise and solutions simplify regulatory complexity. We deploy and scale AML/CFT compliance, sanctions screening, and enhanced due diligence teams so that you can adapt to regulatory changes in real time.
Utilizing an ideal mix of hands-on and AI technology processes, we proactively safeguard your brandbrand’s equity and customer experiences from bad actors, threats, and theft.
We use advanced data-driven technology, includingwhich includes AI/ML models in fraud analytics, to prevent fraudulent activities from occurring versusinstead of just reacting to them when they happen. Utilizing an ideal mix of hands-on and AI technology processes, we proactively safeguard your brand’s equity and customer experiences from bad actors, threats, and theft.
Fraud can mean trouble for end users and internal compliance efforts. Our clients use Us to mitigate those issues and bolster their models and procedures to combat the misuse and fraudulent actions of the few to help provide a positive experience for the rest.
We build automation technology into our solutions from day one to deliver better quality outcomes faster, improve efficiency and reduce risks. Our partner channel helps you gain operational efficiencies quicker with easy deployments and better outcomes.
Learn moreSee how we recalibrated their processes and supported them at scale within the Client’s compliance operations function.
Learn how we substantially and swiftly reduced instances of counterfeit, prohibited, and mass-produced items; decreased fraudulent activities, and increased protection of small business owners on the platform.
Learn how we helped our Client expand services and cater to their growing customer demand by increasing productivity, accuracy, quality, and customer satisfaction.
Banks and non-banks increasingly have to face the delicate task of ensuring compliance without adversely impacting their customers’ experience. TaskUs with its strong CXM background is able to help enterprises manage this challenge effectively. Additionally, it has offerings focused on cryptocurrencies, gig-economies, gaming, FinTech, eCommerce, and more. This strong foundation has led to its recognition as a Major Contender in Everest Group’s FCC Operations PEAK Matrix® Assessment 2022.
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