Operate safely.
Scale faster.
We run AV.
Spanning the operations, intelligence and trust layers, our services enable commercialization, bringing the structure needed for reliable fleet performance, compliance and growth across markets.
Our services
- Labeling & mapping: High-fidelity labeling for localization and road rule understanding
- Geofencing & market launch: Regional transcription and localization for expansion into new territories
- Knowledge management: Building and maintaining dynamic Internal Knowledge Bases (IKB)
- Manual data collection: R&D support for Level 4 and Level 5 autonomy sensor validation
- Safety drivers: Structure testing across metropolitan and highway validation
- Roadside recovery: Physical troubleshooting and manual vehicle recovery in complex environments
- Safety telematics: Monitoring driving behaviors and vehicle health via third-party tracking systems
- Site operations: Depot management and coordination of physical fleet logistics
- Remote intervention: Real-time support ranging from path validation to manual trajectory control
- Stuck analysis: Troubleshooting and resolving vehicle stranding using proprietary remote tools
- Remote depot ops: Automated fleet parking, charging alignment and vehicle reallocation
- Rider support: Real-time passenger communication and technical reassurance during interventions
- 24/7 dispatch: Handling physical security events, collisions and medical emergencies
- Law enforcement coordination: Real-time liaison with first responders and local authorities
- Incident compliance: Comprehensive post-event documentation and regulatory reporting
Supporting every mile of the journey
Our unified ecosystem of specialized autonomous vehicle (AV) services that reduce cost per mile, enhance rider experience and enable market expansion while maintaining safety and compliance.
Powering autonomous vehicles: A behind the scenes look
A frontline study from the TaskUs Division Research examines the physical and cognitive demands of field operations and provides a framework to ensure peak performance and safety.
How hybrid intelligence
fuels robotaxi expansion
In an article for Business Insider, “Behind Robotaxis: Thousands of Humans Helping the AI Drive Better,” Omar Zoubi, DVP Client Services at TaskUs, talks about the key to scaling fleets: combine the speed of AI with the nuanced judgment of human specialists.
“AI may be able to handle simpler tasks, but humans will have to take over interpreting more complex scenarios,” he says.
