Over 170 upper echelon CX leaders gathered at The Village in San Francisco to discuss the trends, loose ends, and successes in customer experience. Brands like Twitter, Nike, Yelp, and GoDaddy discussed hot topics in CX from technology to remote work to the components of creating a customer-centric culture.

“I am so happy with my experience at the summit! Came away inspired and curious.”

Our CX Summit in New York was held at the popular venue OFFSITE on April 12, 2018. Over 140 disruptive CX leaders from brands like Samsung, SoFi, LimeBike, and Balsam Brands came together to discuss customer experience trends and strategies on how to elevate your CX regardless of what industry you’re in.

“I appreciated being with a group of peers who were conquering similar issues – and that the focus was on overall customer experience!”

On Thursday, April 20, over 100 leaders from some of the world’s most disruptive and innovative companies gathered at OFFSITE in New York City to participate in best in class presentations from Rent the Runway, Mailchimp, BaubleBar, Delivering Happiness, and more!

“I flew to NYC just for the CX Summit and it was worth every minute.” – Director of CX

CX Summit returned to the Fact0ry with a group of top executives from high-growth companies to discuss technology, customer experience, innovation, and the future of service.

Some topics included Machine Learning, Automation, and the Experience, Moving KPIs by Being Wrong, and Lessons From 100 to 1M Candidates: How to Hire Awesome CX Reps.

“There were a lot of smart people and a lot of great topics. The CX Summit was very engaging, timely, and informative.” – Head of Global Customer Operations

Attendees from innovative companies like Barkbox, Blue Apron, ClassPass, and Spotify gathered on April 28 to discuss and learn about all things related to CX.

“Many events, especially on this topic tend to be pretty dry. The TaskUs CX Summit did some unexpected things to ensure everyone was having a great time and learning from each other a ton.” – VP of Customer Relations

The inaugural TaskUs CX Summit descended upon San Francisco with presentations from top notch companies like Google Express, Yelp, Hootsuite, and AdRoll covering topics ranging from Rapid Prototyping the Customer Journey to Understanding Churn.

“Thanks for hosting a great CX Summit today. I met some great people facing similar challenges in growing teams.” – Founder and CEO

Tune in to listen to TaskUs CEO and Co-Founder, Bryce Maddock and President and Co-Founder, Jaspar Weir, explore all things related to CX with guests like:

• Danny Meyer, CEO at Union Square Hospitality Group
• Ed Boyes, CEO at HelloFresh USA
• Jonathan Swanson, Co-Founder and President at Thumbtack
• Charles Marriott, COO at Sparefoot
• And more!