• tech consulting

    TaskUs Consulting Group

    Lifelong Strategic
    Partners for Growth

    We help scale disruptive and customer-centric
    businesses by genuinely empowering
    customer operations.

A Thorough and Deep Assessment

Our global Consulting team is fully committed to guiding clients across multiple industries, addressing a comprehensive range of customer operation challenges, opportunities, and undiscovered possibilities.

150+

Cross-Functional CX Projects

100+

Years of Combined Experience in Customer Operations Consulting

Proven & Sustained Benefits

Our consulting engagements have consistently delivered long-term benefits for our client’s customers, global teams, operational processes, and their bottom and top lines.

60+

Global Consulting Experts, Leaders, and Specialists

360°

Projects in Assessment, Strategy, Implementation, & Execution

Mission-Centric,
Value-Focused

Our global Consulting team, defined by an average of 6 years of in-depth customer operations expertise, utilizes our proprietary blueprint and curated offerings for scaling customer-centric businesses in high-growth environments.

Proof of Capability and Excellence: Case Studies

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Exemplary Performance Through Training, Workflow, and Content

A leading Social Media company and platform sought TaskUs’ aid in addressing key challenges involving ineffective training practices and inexperience in scaling operations.

Download this case study and see for yourself how TaskUs was able to address the needs of both the client’s brand and customers through creating a strategic learning experience roadmap, improving their knowledge base, modernizing content development, and optimizing global workflow.
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Unmatched Value-Add, Process Optimization, and Customer Satisfaction

Dissatisfied with their former outsourcing partners, a leading entertainment, broadcasting, and streaming service company came to TaskUs with the goal of generating a world-class customer experience beyond simply hitting KPI targets.

Witness how the TaskUs Consulting team intimately worked with the client in providing world-class, lasting value to their customers and brand through in-depth research and analysis, comprehensive opportunity identification, and agile implementation – all of which is detailed in this comprehensive case study.

Our Awards

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    Business Intelligence Best Places To Work
    2021
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    Customer Service Outsourcing Provider of the Year (Bronze)
    2021
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    Best Company for Diversity
    2020
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    Best CEO – Bryce Maddock
    2020
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    Best Company Culture
    2020
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    Best Company for Women
    2020
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    Winner, Outstanding Use of Technology
    2020
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    Company of the Year – Business & Professional Services – Large Companies (Gold)
    2020
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    Employer of the Year – Business and Professional Services (Bronze)
    2020
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    Best Places To Work (#40)
    2019
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    Revenue Marketing Customer Experience Award
    2019
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    Entrepreneur 360 List (#62)
    2019
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    Entrepreneur Of The Year® 2019 Award in the Services category – Bryce Maddock and Jaspar Weir
    2019
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    Achiever’s 50 Most Engaged Workplaces
    2019

Our Innovation Partners

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    Doug Berry
    Director of CX Consulting | TaskUs
    TaskUs Consulting powers customer operations in the new experience economy to scale disruptive and relationship-centric businesses in dynamic environments. Our team ensures that clients stay ahead of the competition with the expertise and capabilities we provide across their customer operations. This includes customer strategy, talent enablement, operational excellence, and digital transformation.
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