Our Consulting team guides clients across multiple industries, addressing a comprehensive range of customer operations challenges, opportunities, and undiscovered possibilities.
Years of Combined Experience in Customer Operations Consulting
Global Consulting Experts, Leaders, and Specialists
Projects in Assessment, Strategy, Implementation, & Execution
We assess your business’ existing workforce in the areas of recruitment, talent development, and organizational development to provide best-in-class strategies for employee lifecycle management and career growth—all with the goal of maximizing business impact, product, and career roadmaps. Our support services include:
Leveraging best-in-class processes, coupled with meaningful and actionable insights, and training and governance, we optimize the effectiveness of your operational teams—all with the aim of maximizing Key Performance Indicators (KPIs) and Customer Service. Our services include:
We successfully guide our clients in identifying core challenges that can be solved through technology enablement (e.g. AI, RPA, Chatbots, CRM, KB), technology integration, and customer interaction management. This leads to reduced AHT, improved CSAT/NPS, sales conversion, and other key metrics. Our services include:
We are committed to creating the ideal customer strategy to give your brand a distinct competitive advantage in a digital marketplace. This is accomplished by connecting strategy to execution by identifying clear, actionable pathways, metrics, and benchmarks to achieving lasting value. Our services include:
TaskUs Consulting powers customer operations in the new experience economy to scale disruptive and relationship-centric businesses. Our team ensures that clients stay ahead of the competition through our customer strategy, talent enablement, operational excellence, and digital transformation expertise and capabilities.