We partner with employees in their pursuit of personal well-being through transformative coaching conversations.

At TaskUs, we put employees at the center by adopting a holistic approach that goes beyond achieving specific goals. We help teammates foster profound personal growth and self-awareness, and achieve lasting positive changes. The ultimate goal is to facilitate a profound transformation that enables employees to live more fulfilling and purposeful lives.

A psychological health and safety program providing innovative interventions to bolster brain health and protect employees from the potential effects of content moderation.

TaskUs created the industry’s first and only psychological health and safety program that has been published in an academic journal. Our program has been shown effective at maintaining and improving resilience and compassion satisfaction, while reducing risks for secondary traumatic stress and burnout.

We have a variety of wellness solutions to fit your specific needs. Our options range from self-service digital content and access to company-wide programming initiatives in our Essentials Package to 24/7 access to licensed clinical staff, preventative evidence-based weekly programming, and embedded wellness tools in our premium package.

• The Essentials Package
  • Recommended for low stress, back office work.
• The Transformation Package
  • Recommended for limited stressful content such as some customer service & gaming.
• The Resiliency Package
  • Required for standard content moderation work and recommended for high-stress & risk related work.
• The Premium Package
  • Highest level of care for the most egregious content moderation & customer safety work.
• The Enterprise Package
  • Recommended for companies interested in optimizing their own internal employees’ functioning and performance.

We have a dedicated behavioral health research team committed to enhancing employees’ mental health through innovative research and enhanced data collection.

It is important to us that we approach moderator wellbeing with the highest level of rigor and scientific merit. At the inception of our department, we invested in a behavioral science research team to study neuroscience-based intervention mechanisms, understand moderator needs, and evaluate our program. This team on average completes 10+ studies each year and has a strong track record of collaborating with renowned universities and industry partners.

We leverage our clinical expertise to create and deploy innovative and effective digital wellness solutions.

We have developed innovative wellness technologies to help reduce the impact of sensitive content to our moderators.

• Shield
  • Psychological Distancing Tool
• Centered
  • Mood Scaling Tool
• LetUsKnow
  • Experience Management Tool

We leverage our expertise to help companies assess, create, and deploy culturally competent and comprehensive programming tools.

We leverage a four-phase approach to client consulting engagements. Our program assessment and consultation services identify gaps and opportunities with prioritization, assist in risk mitigation, evaluate the cost-effectiveness of wellness investments, and make recommendations to increase the employee value proposition for our customers. Clients will have access to our clinical experts and research team to advance their goals and needs in the wellness space.