We prioritize workplace wellness.
Psychological health and safety programing that is evidence based. Employees have access to licensed mental health professionals, clinical skills training groups, transformational coaching, and psycho-education awareness programs to promote a safe working environment where employees succeed and thrive.
Monthly direct touch points with employees
Employees engaged in digital wellness content
Average annual eSAT
sessions in 2022
Internal research studies
Peer-reviewed publications and conference presentations
Improvement of KPIs
Reduction in attrition for Content Moderation Programs
The well-being of our people serve as our guide in everything that we do.
Wellness is part of our core business. Our expertise, wellness investments, and global reach make us the ideal partner for companies to launch, enhance, or reinforce their wellness programs while improving loyalty and decreasing burn out.
We leverage a four-phase approach to client consulting engagements. Our program assessment and consultation services identify gaps and opportunities with prioritization, assist in risk mitigation, evaluate the cost-effectiveness of wellness investments, and make recommendations to increase the employee value proposition for our customers. Clients will have access to our clinical experts and research team to advance their goals and needs in the wellness space.
We have developed innovative wellness technologies to help reduce the impact of sensitive content to our moderators.
We have a variety of wellness solutions to fit your specific needs. Our options range from self-service digital content and access to company-wide programming initiatives in our Essentials Package to 24/7 access to licensed clinical staff, preventative evidence-based weekly programming, and embedded wellness tools in our Premium Package.
The Emotional Labor of Commercial Moderation and Avenues for Improving SupportSee Publication
What is it? How does it impact Content Moderators? What can we share about industry best practices?See Study Preprint
Our first academic journal publication, research supports that the TaskUs Method is an evidence-based approachSee Publication