Insights and Case Studies
Publications
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Social Media Police” and “Wonder Girl” : Phenomenological Accounts of Content Moderators’ Experiences in the United States and India
Content moderation is a relatively new occupation wherein reviewers peruse content
See Publication -
The Psychological Well-Being of Content Moderators
The Emotional Labor of Commercial Moderation and Avenues for Improving Support
See Publication -
Content Moderator Startle Response
What is it? How does it impact Content Moderators? What can we share about industry best practices?
See Publication -
Effects of a Novel Resiliency Training Program for Social Media Content Moderators
Our first academic journal publication, research supports that the TaskUs Method is an evidence-based approach
See Publication
White Papers
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Applying Psychometrics in Trust + Safety
What are psychometrics and how can they be beneficial in the Trust and Safety sphere?
Find out more in this white paper -
Critical Role of Evidence-Based Resiliency Programming
What is resiliency programming and how could be a critical role of evidence-based?
Find out more in this white paper -
An Elevated Approach to Ensure Workplace Wellness
What is an elevated approach and how does it ensure workplace wellness?
Find out more in this white paper
