ICF Philippines Prism Awards honors TaskUs for Best Practices in Employee Coaching

offshore outsourcing

MANILA, Philippines (June 23, 2022) – TaskUs (Nasdaq: TASK), a global provider of outsourced digital services and next-generation customer experience for fast-growing companies, took the first runner-up spot at the recent ICF Philippines Prism Awards. The award recognized TaskUs’ Wellness & Resiliency team’s best practices in coaching that support the company’s people-first culture and organizational goals.

Led by the Philippine chapter of the International Coaching Federation (ICF), the local Prism Awards honors companies, nonprofits, and organizational divisions that utilize coaching to shape corporate culture and achieve positive results. The awards also promote ICF as the gold standard for coaching both within and outside an organization.

“Coaching is transformative. It’s a process built on trust to help people identify their challenges, set their own goals, and work their way to achieving personal or professional success,” said Vina Paglicawan, Director of Wellness & Resiliency at TaskUs. “TaskUs is unique in the outsourcing industry for its institutionalized coaching and commitment to put people first. By creating a safe space for employees to open up about their experiences, we help them gain better insight into their situation so they can take the necessary steps towards wellness and fulfillment.”

TaskUs fully believes that its people are its greatest asset. For this reason, the company employs a dedicated team of professional life coaches and mental health professionals as part of its Wellness & Resiliency department to provide its employees with holistic wellness programming, including preventive and reactive mental health support. The team has conducted over 16,000 individual coaching sessions since the beginning of the COVID-19 pandemic. The team also received a 94.6% Employee Wellness Satisfaction rating in Q4 of 2021–a testament to its positive impact and commitment to employee well-being.

The company has also received numerous accolades for its people-first practices across the globe, including “Most Valuable Corporate Response (COVID-19)” from the American Business AwardsⓇ, “Better Administration of Human Capital” from the CX Interaction Awards, and the #27 spot at the Top 50 Inspiring Workplaces list for EMEA. The company was also rated by the Everest Group as the “#1 fastest growing BPS provider” and was named a “Major Contender for Trust and Safety – Content Moderation Services.”

About TaskUs

TaskUs is a provider of outsourced digital services and next-generation customer experience to fast growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery and ridesharing, HiTech, FinTech and HealthTech. As of March 31, 2022, TaskUs had approximately 45,800 employees across twenty-three locations in 12 countries, including the United States, the Philippines and India.