CALI, Colombia (May 17, 2022) – TaskUs (Nasdaq: TASK), a global provider of outsourced digital services and next-generation customer experience to fast growing companies, claimed bronze at the 12th edition of the CX Interaction Awards under the Better Administration of Human Capital category for its people-first benefits and programs that enable employees to thrive.
Organized by the Colombian Association of BPO (BPrO), the annual CX Interaction Awards honors businesses across all sectors for their top performance and dedication to improving their relationship with customers. Under the Better Administration of Human Capital category, BPrO recognizes improvement projects carried out by companies to manage and optimize resources with the aim of enhancing employee-client relationships.
“Our employees’ wellbeing is at the heart of our business philosophy. Investing in the health and happiness of our employees not only empowers them to find success in our company. It ultimately results in better performance that cements the trust of our clients in our services,” said Guillermo Ulloa, VP of Operations and Country Head for TaskUs in Colombia. “Winning this award is a testament to the people-first values we strive to embody as we aim to support the local economy.”
TaskUs secured bronze for demonstrating its commitment to supporting its clients’ success by prioritizing the welfare of its own employees—an approach that is unique in the outsourcing industry. The company currently offers prepaid medical benefits, dental plans, and life insurance as part of an outstanding benefits package available not just to Teammates across all levels and tenure but also to their loved ones with up to 50 percent coverage. Teammates also enjoy free access to a wide range of wellness and resiliency resources such as consultations with licensed medical health professionals and on-demand wellness resources. In addition, various tuition fee reimbursement and professional development programs provide financial support aimed at helping Teammates complete their education or pursue higher learning in the spirit of TaskUs’ core value of Continuous Self-improvement.
TaskUs expanded to Cali, Colombia in March 2021 and continues to grow and generate job opportunities for Cali’s highly talented and bilingual workforce. Since the beginning, the company has been involved in public-private partnerships that help boost local socio-economic activity and development, including the free online English skills program called “The Art of Fluency” for job seekers, as well as the Club San Fernando cleanup and the 2021 Feria de Cali. In its recent first anniversary celebration, the company launched its physical site called “The Arena” to continue providing employees with meaningful experiences—now on-site and face-to-face.
TaskUs took home several accolades this year for its commitment to employee welfare. These awards include “Best Global Culture” by Comparably, “Best Places to Work” by the Business Intelligence Group, and “Most Valuable Corporate Response (COVID-19)” by the Asia-Pacific StevieⓇ Awards. The company also received recognition as the “Most Innovative Digital Outsourcing and Customer Experience Brand” by Global Brand Magazine and the “North America Company of the Year” by Frost & Sullivan.
As of March 31, 2022, TaskUs had approximately 45,800 employees across twenty-three locations in 12 countries, including the United States, the Philippines and India.