Trust Amplified: Creating Safer Spaces with Digital Trust and Safety Partnerships

TaskUs partners with some of the world’s leading platforms and companies to enhance advanced security measures and technology for safer online spaces.

Published on February 20, 2024
Last Updated on February 20, 2024

In a digital economy where integrity and security are paramount, Trust and Safety represent more than just industry jargon—they're the essential elements that users and businesses rely on for secure, reliable online interactions.

Building digital trust and safety strengthens users’ confidence in online platforms and services. It encompasses a broad spectrum of elements, including but not limited to stringent data privacy protocols, robust security measures, the integrity and authenticity of information shared, and the overall reliability of the platform itself. Establishing and nurturing digital trust is pivotal in cultivating unwavering user loyalty, incentivizing active user participation, and driving sustainable growth in digital spaces.

What are Digital Trust and Safety Partnerships?

To ensure a more robust trust and safety experience, service providers partner with other platforms to merge advanced security measures, technology, and expertise. This collaboration offers several advantages, including:

Comprehensive Risk Mitigation

Partnerships foster a more comprehensive approach to identifying, analyzing, and mitigating trust and safety risks. By working together, we can create robust frameworks, guidelines, and tools that proactively address potential hazards, ensuring a safer online experience for all users.

Driving Innovation and Adaptive Capabilities

Collaborative partnerships foster innovation. through the sharing of resources, joint research endeavors, and collaborative experimentation. These alliances enable the swift deployment of cutting-edge technologies and strategies, ensuring an adaptive response to the ever-evolving landscape of digital threats.

Global Impact and Inclusivity

Partnerships extend beyond geographical boundaries, fostering a global impact in addressing digital trust and safety concerns. This concerted effort aims to create an inclusive and universally accessible safe digital space, prioritizing the protection and confidence of users worldwide, irrespective of their geographical location or preferred digital platform.

Securing Success: Digital Trust and Safety Partnerships with TaskUs

TaskUs is at the forefront of this effort, forging strategic partnerships that enhance our digital trust and safety platform. With our latest collaborations, we are elevating the digital security standard, ensuring that our clients and their customers can confidently engage, knowing what matters to them is protected. Trust Us to be your partner in navigating the complexities of the digital landscape, where safety and success go hand in hand. Our partnerships include: 

1. Cinder: Revolutionizing Your Trust and Safety Operations Experience

  • Our collaboration with Cinder, a leading Trust and Safety operations platform, allows Us to seamlessly integrate Trust and Safety data. This integration streamlines decision-making processes and measures effectiveness, eliminating the need for spreadsheets, Customer Relationship Management (CRM) systems, and complex Structured Query Language (SQL) queries across a spectrum from data labeling and annotation to complex moderation actions. Cinder empowers Us to operate efficiently, enabling Us to make informed decisions for the benefit of our clients

2. Tremau: Unleashing the Power of Research and Advisory

  • Our partnership with Tremau, a respected research and advisory firm, is a game-changer for our Trust and Safety service line. We can now create customized Trust and Safety mitigation and efficiency roadmaps, prioritize automating content moderation processes, and ensure compliance with regulations such as the Digital Services Act and Online Safety Bill.

3. Hive: Content Understanding for the Digital World

  • Hive is a premier technology partner that offers a highly complementary set of APIs that can automatically understand content so it can be efficiently reviewed by Us or bundled into a comprehensive Trust and Safety solution. Hive’s APIs have some of the highest precision and recall of any automated solutions, and they cover a wide range of use cases, including Content Authenticity. Hive’s Content Authenticity APIs automatically flag content that has been altered in various ways and will detect AI-generated content (images, videos, and text) and Deepfake videos. Their Celebrity detection API also provides another lens for analyzing content and is a powerful tool for stopping the proliferation of fake content. The partnership with Hive reinforces our commitment to delivering a comprehensive Trust and Safety solution that continually evolves to address emerging threats.

Our partnerships go beyond collaborations; they provide a secure foundation that helps our clients navigate the online world with certainty. We are committed to providing exceptional Trust and Safety solutions that enable organizations to thrive in the digital landscape. Choose Us as your partner to build, protect, and grow your business.

Learn more about our Trust + Safety services.


Andrea Ran
Director, CoMo Centre of Excellence
Andrea is an Innovation strategist, user-centered, and product specialist with 10+ years of experience in the tech space. Andrea has led product transformation in different SaaS companies by offering a design thinking approach, establishing strategies, data-driven roadmaps, and product vision. Andrea works with clients and internal teams to deliver solutions to enhance the content moderation experience with a frontline-first approach.