Build
Perform data collection, annotation, and evaluation to improve the capabilities of Generative AI models.
Protect
Protect users, sellers, merchants, and creators with Generative AI solutions for compliance and safety.
Grow
Scale CX headcount, processes, and technical infrastructure by integrating Generative AI into your operations.
Build
Supervised Learning
Collect, create, or curate prompt and generation pairs to form the basis of your Generative AI model.
Adversarial Testing
Employ Red Teaming workflows to identify undesired behavior, biases, and jailbreaks.
Reinforcement Learning from Human Feedback (RLHF)
Rank and score prompt-generation pairs from various models to align with human knowledge and values.
Protect
Content Moderation
Flag and remove harmful text and visual content generated by your model.
Trust + Safety Consulting
Employ best practices for Trust + Safety guidelines, policies, tools, and best practices.
Classifier Review
Conduct ongoing human verification and confirmation to support classifiers.
Grow
Customer Support
Provide world-class customer support to all of your users, regardless of their language or geographic market.
Digital Innovation
Create Generative AI-powered apps and integrations to increase speed and efficiency.
Proof of Excellence: Case Studies for Generative AI
-
Prompt Engineering & Adversarial Testing
for a LLMWe train the LLM for a leading AI company to produce “Safe Completions” of sensitive content language prompts.
- Rewrite machine-generated output to be safe.
- Review 14 different categories of sensitive including hate speech, sexual, political, harmful content, and adversarial content.
-
14 Categories
of harmful
content -
85,000+
items reviewed and fixed to date -
93% Pass Rate
vs. a target
of 90%
-
Prompt & Output Review for an Image Generation ModelWe provide content moderation for a leading AI company, taking action to remove bad actors that egregiously violate terms of service.
- Label user generated text and image prompts & moderation of image responses.
- From training to full productivity within 3 weeks and 5 new policies added as a result of high-performance.
- Support highly nuanced policy guidelines, including introducing a sliding “matrix of severity” scale with Partner.
-
10 Policies
for both text
& image -
550,000+
Items
reviewed -
98% Accuracy
vs. a target
of 90%
-
Output Creation (Human Response Writing)
& RLHFWe provide annotators for a leading social media company who free write, rate and rank responses to prompts requiring specific domain expertise.
- Leverage in-house recruiting resources across our global network, and TaskVerse-based community experts.
- Recruit for 40 different expertise categories including mathematics, programming, and adversarial content, people with copywriting skills.
-
40 Categories
of expert
categories -
2 Weeks
custom training
for new hires -
2,500
Teammates & Taskers recruited
