In our fast-paced world, AI and machine learning are the secret to streamlining processes and reducing redundancy. But for the world’s best customer experience, we’ll always need the human touch. Automation frees up agents to take on the more complex tasks–ensuring high-quality service, every time.
AI & Machine Learning (ML) Masters
TaskUs embraces industry-leading Machine Learning and Automation for the benefit of our clients and their customers through maximizing efficiency and minimizing costs.
AI and Machine Learning Partners
Clients utilize TaskUs-Pioneered AI and ML Initiatives
In the Service of Our People-First Initiative
TaskUs strives to automate repetitive tasks so that our Teammates can perform more meaningful, strategic and purposeful work – all while minimizing the errors of manual processing and maximizing employee satisfaction.
Our AI solutions, developed in partnership with our clients and frontline employees, have led us to consistently exceed our targets and achieve a >98% average QA score in all data-related operations.
Security is Our Priority
Online and data security risks are ubiquitous, and when time is of the essence, AI and machine learning are vital for flagging potential issues–all part of our PCI and SOC2 certifications.
A Can-Do Innovation Mindset
We apply our employees’ proactive innovation ideas in production, driving productivity, quality, and ROI. Furthermore, our Innovation Council sparks change across campaigns and TaskUs as a whole.
SVP of Digital Transformation | TaskUs
At TaskUs, we leverage a proven framework of innovation–one that is frontline-centric in all aspects, from ideas generation, evaluation, implementation, and continuous improvement.
This approach guarantees meaningful solutions that are both adopted by our Teammates and also create value for our clients.