With a global footprint we serve investors, merchants, and customers across all time zones and touchpoints. Our multilingual experts and AI solutions ensure your customers’ security and satisfaction.
Our team members are equipped with the best resources, processes, and technology to confidently serve as strategic partners and experts who cater to every customer’s unique needs.
FinTech companies have provided the model for customer-oriented solutions. Financial products are available to more people than ever before through innovative, accessible tech solutions. As access increases, so does the need for effective customer support.
TaskUs has built deep expertise in the services that FinTech companies need, leveraging our expertise to provide innovative solutions, agility, and flexibility to our clients. We support the many faces of FinTech, including digital banking, cryptocurrency, payments, investing, and lending. We help our clients achieve high levels of customer satisfaction across channels with our Digital Customer Experience offering. We protect their customers and their brand through our Fraud Prevention and Compliance Ops (KYC, AML, etc.) capabilities.
We offer tailored solutions for enterprise banks and digital platforms, ensuring safe and innovative experiences that align with brand objectives and customer preferences. Our services include:
We deliver secure, lightning-fast, and reliable experiences to protect the interests of both investors and artists. Our services include:
We secure your customers’ online payments and transactions through industry-leading policy development, workflow, and enforcement strategies. Our services include:
We create higher profits and happier customers by leveraging big data to streamline operations and study emerging trends. Our services include:
We design user experiences from the ground up for both emerging and established BNPL providers. Our services include:
How we significantly improved quality scores, customer and employee satisfaction levels, and average handling times (AHT) within our client’s fraud operations function.
How we implemented a rigid training approach to deliver productivity, quality, and increased customer satisfaction.
How our Super Teammates, through rigorous training and subject matter expertise, improved quality, CSAT, and revenue.
We exist to empower people to deliver Ridiculously Good innovation to the world’s best companies.
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