Ensure your customers’ satisfaction, safety, and security through dynamic digital solutions, reliable risk-and-control frameworks, and world-class frontline expertise.
TaskUs provides world-class DCX, Fraud Detection and Prevention, and All-Around Consulting in the global FinTech Space.
We’re constantly innovating and pushing the boundaries in terms of speed, security, and support. We prioritize the customer’s experience by leveraging smart data, optimizing operational processes, and providing AI-powered solutions. We power the most disruptive and trusted brands in the world to keep users safe and, of course, invested.
Achieve long-lasting brand loyalty and unmatched value through industry-leading, digital customer care.
Protect your customers’ identity, privacy, and investments through leading technologies and transaction monitoring processes.
Develop comprehensive, impactful, and digital customer strategies tailor-fit to your business objectives, growth plans, and customer platforms.
We create safe, speedy, and reliable experiences for Crypto & NFT communities, protecting the interests of both investors and artists alike.
We provide:
Serve the globally-connected investor, merchant, customer, and member across whatever time zone, mobile device, or digital channel they prefer on a global scale.
With our multilingual industry experts, leading AI solutions, and global reach, we succeed in giving your customers the service, security, and satisfaction that they deserve.
Globally Savvy SMEs |
Leverage industry-leading experts to address and solve your customers’ most pressing issues efficiently and thoroughly. |
Effective AI Technologies |
Apply our proprietary, field-tested Machine Learning and AI solutions to enhance the speed, quality, and efficacy of your frontline team. |
Interwoven |
Experience our Follow-the-Sun operational model as we draw from the expertise of the entire TaskUs network to support your customers. |
Systems and Tooling Mastery |
Utilize our evolving suite of tools and AI systems that examine patterns that ultimately lead to fraud, as well as halt it in its tracks. |
Commitment to Security Standards |
Find confidence in our certifications and commitment to PCI DSS and SOC 2 standards to protect your customers’ data, assets, and identity. |
Meticulous Frontline Measures |
Take advantage of our highly-trained Teammates as they diligently monitor and examine real-time transactions for suspicious activity. |
Operational Excellence and Experience |
We effectively manage your Teammates continuous upskilling – all while creating the best locations and infrastructure around them. |
Talent Enablement and Learning |
We shape your Teammates to be genuine partners, experts, and even consultants who fully cater to every unique customer’s need. |
Cutting-Edge Infrastructure |
We utilize the latest technologies and state-of-the-art facilities to continuously elevate CX in terms of quality, accuracy, and efficiency. |
FinTech companies have provided the model for customer-oriented solutions. Financial products are available to more people than ever before through innovative, accessible tech solutions. As access increases, so does the need for effective customer support.
TaskUs has built a deep expertise in the services that FinTechs need, leveraging its expertise to provide innovative solutions, agility, and flexibility to our clients. We support the many faces of FinTech, including digital banking, cryptocurrency, payments, investing, and lending. We help our clients achieve high levels of customer satisfaction across channels with our Digital Customer Experience offering. We protect their customers and their brand through our Fraud Prevention and Compliance Ops (KYC, AML, etc.) capabilities.
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