Service

Risk + Response

Navigate the complexities of risk with innovative solutions

Risk + Response

Reducing Risk and Maximizing Your Competitive Advantage

The digital economy is witnessing increasing fraud and financial crime. Safeguard your business with cutting-edge technology and training to help mitigate risks while you focus on growing your business.
A step ahead. Always.

Innovation with integrity.

As the economy becomes increasingly digital, the risk of fraud and financial crime may be difficult to see, anticipate and respond to effectively.

We understand the need to stay a step ahead. At TaskUs we constantly innovate new technology, techniques, and training methodologies to mitigate these risks.

The vulnerabilities of the digital economy continue to manifest and we arm our clients with effective processes and put in place ongoing monitoring, and repeatable and high-quality processes, reliable and consistent controls. This leads to improved customer experience with streamlined digital interactions,, enhanced transparency and governance and effective data analysis.

A Unique Hybrid Approach:
Humans + Technology

The combination of technology and human touch is the strongest weapon to thwart bad actors. While reliance on technology continues to grow, humans play a critical role in reviewing and analyzing data to make informed decisions where technology could leave a blind spot.

Seamless Customer Experience

Customer experience is key to acquisition and retention. Customers can’t afford long onboarding and due diligence processes. TaskUs makes KYC, KYB, and transaction monitoring processes streamlined and more user-friendly, which leads to faster training and onboarding. New and emerging types of fraud create a need to use new technology and clear high volumes of false positives at a low cost. We know how to maintain superior customer service and provide the solutions you need to shorten processing times and create a seamless customer onboarding experience.

6,000+
dedicated teammates

100%
YoY Growth

Major Contender
*Everest Group PEAK Matrix for Financial Crime & Compliance Operations

ACAMS
Leadership Certification Program Building Domain Expertise

25+
Clients

in

9
Vertical Markets

Operating in
15 sites globally

Risk + Response
Our Solutions
Explore our capabilities to help you navigate through the latest in technology, experience and methodologies
Identity Management

KYC, KYB, KY-Everything. We work to make sure you know everything you need to know about the users, sellers, merchants, and creators on your platform ultimately helping you achieve automated operating efficiencies and high quality customer experience and CSAT.

Our proprietary identity solutions help safeguard your platform while still accounting for and servicing your KYC and KYB needs. Purpose-built, these solutions have you covered – even across payment platforms, gig economy, online marketplaces, and FinTech disruptors.

Compliance

Let’s “decode” the complex world for regulatory compliance including anti-money laundering, to sanctions screening, to risk assessment and more. We help you navigate the regulatory landscape and reduce complexity through industry best practices for people, process, and technology deployment.

Our expertise and solutions simplify regulatory complexity. We deploy and scale AML/CFT compliance, sanctions screening, and enhanced due diligence teams so that you can adapt to regulatory changes in real time.

Fraud

Utilizing an ideal mix of hands-on and AI technology processes, we proactively safeguard your brandbrand’s equity and customer experiences from bad actors, threats, and theft.

We use advanced data-driven technology, includingwhich includes AI/ML models in fraud analytics, to prevent fraudulent activities from occurring versusinstead of just reacting to them when they happen. Utilizing an ideal mix of hands-on and AI technology processes, we proactively safeguard your brand’s equity and customer experiences from bad actors, threats, and theft.

Fraud can mean trouble for end users and internal compliance efforts. Our clients use Us to mitigate those issues and bolster their models and procedures to combat the misuse and fraudulent actions of the few to help provide a positive experience for the rest.

Digital Transformation

We build automation technology into our solutions from day one to deliver better quality outcomes faster, improve efficiency and reduce risks. Our partner channel helps you gain operational efficiencies quicker with easy deployments and better outcomes.

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Why TaskUs

The Best of Both Worlds

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A constant, seamless interaction between highly trained teams and cutting edge technology makes our approach exceptionally strong.

Through the combination of reliable, repeatable processes, high performing financial analysts and automation, our solutions deliver the strongest controls with increased effectiveness and efficiencies for you to better manage the many risks associated with financial crime.

Best-in-class talent

In a globally connected, complex and highly regulated environment, our capable workforce of specialists help navigate the rising tide of financial crime. We help you comply with regulations with the highest level of ethics, integrity and confidentiality, ensuring a seamless and safe experience for your users and customers.

Technology enabled innovation

Our technology-enabled solutions include automating workflows, integrating relevant data, and streamlining processes to ensure a scalable, secure and risk absorbent environment.

Global reach and scale

We offer a global, consistent platform delivered through Centers of Excellence hubs with more than 6,000 operations professionals worldwide. We can scale workforce across geographies and with our flexible model delivers services on/offshore to balance cost, service levels and language needs.

Our Results

  • FinTech Company Improves Quality of Anti-fraud Services

    See how we recalibrated their processes and supported them at scale within the Client’s compliance operations function.

    Download Case Study
  • Safeguarding Online Marketplace Integrity during Rapid Growth

    Learn how we substantially and swiftly reduced instances of counterfeit, prohibited, and mass-produced items; decreased fraudulent activities, and increased protection of small business owners on the platform.

    Download Case Study
  • Optimizing Compliance Processes for a Vacation Rental Online Marketplace Company

    Learn how we helped our Client expand services and cater to their growing customer demand by increasing productivity, accuracy, quality, and customer satisfaction.

    Download Case Study

      Download Case Study

      Optimizing Compliance Processes for a Vacation Rental Online Marketplace Company

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        Enhancing Customer Trust: Proactive Fraud Fighting and Risk Mitigation

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          A Partnership that Goes Above and Beyond

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          TaskUs: A Major Contender

          We are a “Major Contender” in Everest Group’s Financial Crime and Compliance (FCC) Operations – Services PEAK Matrix® Assessment 2022.

          TaskUs recorded an impressive score in the assessment report’s two evaluation dimensions–Market Impact and Vision & Capability–ranking ahead of other organizations.

          • Banks and non-banks increasingly have to face the delicate task of ensuring compliance without adversely impacting their customers’ experience. TaskUs with its strong CXM background is able to help enterprises manage this challenge effectively. Additionally, it has offerings focused on cryptocurrencies, gig-economies, gaming, FinTech, eCommerce, and more. This strong foundation has led to its recognition as a Major Contender in Everest Group’s FCC Operations PEAK Matrix® Assessment 2022.

            Dheeraj Maken, Practice Director |Everest Group
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