Our Story
It Started with One Ridiculously Good Idea

Put people first.

The TaskUs Company is not your typical BPO or professional services company, as we believe that happy customers are only possible with happy employees. We partner with the world’s most disruptive brands who share the same mindset, further allowing Us to reach new heights like never before and in ways other business process outsourcing companies simply cannot.

We’re a collective team of highly capable, passionate, and driven teammates who deploy technology and maximize data to fuel our customers’ success. We have the agility to handle the unique needs of businesses of any size, the scalability to support their growth, and the power to innovate their customer experience.

Protecting What Matters Most
Our mission is to empower our people to deliver Ridiculously Good innovation to the world’s best companies.

Global Clients supported


Employee Net Promoter Score

3 of the top 5
social media sites are supported by Us

Client Net Promoter Score


Audio and video streaming service provider

Benefits and Programs

From our Ridiculously Refreshing sites and facilities around the globe; to educational grants for employees and their children; to healthy, subsidized meals that fund local charities – we provide the absolute best to our people, making Us the top professional services firm in this space.

World-Class, Employee-Centric Sites and Facilities

Life Insurance

Healthcare for Employees and Dependents

Birthday Leave and Paid Time Off

Engagement and Experiences Rewards

Retirement Savings Program

Healthy Food Subsidy Program

People. Process. Technology.
Powerful and
Purposeful Training
We empower our people, drive their growth, and invest in their learning. Whether through intimate face-to-face classes or virtual instructor-led training sessions, certification programs, or self-paced LMS, our people are equipped to take their future by the reins.
Effective and Innovative
AI-Powered Tools
We augment, strengthen, and fortify our global business process outsourcing frontline teams with the best AI-powered tools and solutions not to just maximize their performance and efficiency, but to provide them with meaningful, purposeful work that empowers and invigorates their day-to-day experience.
Around-the-Clock Wellness and Resiliency

Even with all the technology we embrace, our people are the core of our organization – people whose emotions, experiences, and overall wellbeing are important to Us. We bolster our teammates’ mental health, especially for frontline employees in sensitive workflows, by providing end-to-end support and a number of wellness and resiliency resources. This includes psychologist and psychiatrist check-ins, as well as 24/7 access to services.

Free Onsite Support Available 24/7

Available Licensed Mental Health Professionals

1:1 Life Coaching with Psychological Aid

Group Coaching and Wellness Sessions

Monthly Wellness Events and Workshops

Quiet Sessions and Dedicated Wellness Programs

Easily Accessible, Diverse Wellness Content

Facilities with Neuroscience-Based Designs

What makes TaskUs’ Wellness & Resiliency different?
About TaskUs
Our Core Values
What makes Us so unique and Ridiculously Refreshing? It all stems from our TaskUs core values – what we look for in each and every single one of our employees, and what we teach, share, and live out both within and beyond our set roles.
Continuous Self-Improvement

We believe every experience teaches us something and helps us to grow. We also believe that it is our duty to help others to grow whether it’s through our charitable foundation or by providing our team with professional education to assist them in advancing their lives.

Always Strive for Excellence

We’re not satisfied with “good” or even “great.” We want to be the best in everything we do for our clients so that they can be the best at what they do. Period.

Inspire Others by Believing in Yourself
A positive, can-do attitude is infectious. We believe in our own abilities and encourage each other to do the same.
Exercise Emotional Intelligence

We believe in looking beyond our understanding to empathize with our clients and colleagues so that we can find the best solution possible—not simply the most convenient.

Teamwork Makes the Dream Work

As individuals we are strong, but together we are formidable. We believe that teams that work together and that choose selfless dedication over personal ambitions can build something truly excellent.

Be Ridiculous

The craziest ideas are the seedlings that sprout genuine innovation. We encourage our team to approach problems by first proposing a ridiculously good solution and asking, “Why not?”. This applies to our communities as well. We always ask ourselves “what impact can our work make?”—on each other, for our clients, and for our communities. The traditional path does not always work when one is trying to change the world.

Work Hard, Have Fun

We work hard. We put forth the effort, the dedication, and the care into everything that we tackle. We love what we do, we love whom we do it for, and we love why we do it. It’s that simple.

Do More with Less

We are intrinsic, creative problem solvers who don’t give up. No matter the circumstances, we go above and beyond what is required to achieve our goals in the most efficient and resourceful way possible.

An Award-Winning Combination

  • Best Company Outlook
  • Best Company Culture
  • North America Company
    of the Year
  • Fastest-Growing Service Provider – 2022 Everest Group Business Process Services Top 50 Report
  • Major Contender on Everest Group’s PEAK Matrix® for Financial Crime and Compliance (FCC) Operations
  • Leader on Everest Group’s Trust and Safety Services PEAK Matrix® Assessment 2023
  • Star Performer on Everest Group’s Trust and Safety Services PEAK Matrix® Assessment 2023
  • Major Contender on Everest Group’s PEAK Matrix® Customer Experience Management
  • 2nd in Frost & Sullivan’s Frost Radar North America CX Outstanding Services report
    Interested in
    Working With Us?