TaskUs Outsourcing Glossary

Browse the Glossary:

Operations Managers

Operations Managers (OMs) are managerial-level leaders that support and lead teams who focus on operational functions.

At TaskUs, Operations Managers are responsible for up to 100 teammates under their care. As a team – headed by an Operations Manager – they handle service delivery and drive adherence to Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) that our clients require.

Interested in
Working With Us?