Customer Support is a tool set that is utilized to ensure a customer’s satisfaction with a brand. This tool set helps to resolve a customer’s ad hoc challenges, questions and concerns relating to a product or service.
It is a critical component of a brand’s Customer Relationship Management playbook to foster a high Customer Satisfaction (CSAT) rating.
At TaskUs, we provide Customer Support through channels such as chat, phone calls, SMS texts, and technical support.
We exist to empower people to deliver Ridiculously Good innovation to the world’s best companies.
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