Onshore Outsourcing is a strategic practice in which a business hires a third-party supplier to perform work in the same nation that the hiring business primarily conducts its operations.
Another term for Onshore Outsourcing is domestic outsourcing.
At TaskUs, we have an Onshore Outsourcing offering in San Antonio, Texas. This domestic presence enables clients to leverage the incredible talent pools of local universities, convey a strong cultural fit between end-users and employees, and deliver white-glove customer experiences.
San Antonio has a neutral accent and was named the United States’ friendliest city of 2016 – a perfect option for top empathetic talent to deliver industry-leading CSAT scores. The climate in San Antonio is mild and does not possess natural disaster risks like hurricanes, tornadoes or freezing temperatures. Lastly, its geographic location within the Central Time Zone enables convenient customer service operating hours and cost-effective site visits with short travel times.