• Healthcare
    Is your CX meeting
    today’s digital demand?

    As patients are given more choices in their healthcare decisions, competition among payors and providers will increase.
    We’re here to help you transform your CX. Empowering your teams with AI.

Care Delivery

Simplifying member & patient experience

TaskUs provides cost-effective healthcare CX transformation strategies and consulting to improve patient experience and protect your brand and community. We provide support through web apps, chat, and SMS, making it easy for you to connect with patients and delight them at every touchpoint.
  • Case Study
    Optimized Healthcare Experience

    Our client used a competitive model to determine which vendor could deliver the best service and value. Learn how TaskUs delivered better quality, performance, and CSAT.

  • Case Study
    Value-Driven Performance Focusing the Dialogue on Cost Efficiency

    Discover how TaskUs combined its people-first culture and advanced technology to help a healthcare giant address outsourcing costs.

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    Industry Knowledge
    Redefining Patient, Provider, and Payor Experience with Healthcare BPO

    Discover how working with a reliable CX consulting and service provider helps deliver great patient experiences, cost savings, flexibility, and scalability.

  • healthcare bpo
    Digital Transformation of Healthcare

    What is the key to excellent patient experience? Download the white paper to know about healthcare CX transformation strategies.

  • healthcare bpo
    Industry Knowledge
    Wading Through Workforce Woes? Here’s Why There’s a Staff Shortage in Healthcare

    Will there ever be a cure? Learn about the causes, challenges, and solutions for healthcare staff shortage.

  • healthcare bpo
    Industry Knowledge
    Why Omnichannel Healthcare is the Key to Healthier Patients and Providers

    Omnichannel healthcare integrates all means of communication in a unified manner, resulting in a better patient experience and journey. Discover how.

    Co-working with Tech

    Optimizing healthcare using AI & automation

    TaskUs offers innovative solutions for range of AI use cases within healthcare. Our proprietary TaskGPT suite of products empowers agents to provide personalized interactions, simplify complex data-driven tasks, and automate manual tasks such as credentialing and eligibility checks.

    By leveraging TaskGPT, healthcare providers can achieve higher productivity, quality, and customer satisfaction.
    • Case Study
      Delivering a Competitive Advantage by Modernizing Data Validation

      By innovating our client’s data validation process, TaskUs provided insights that enhanced the members’ overall experience and improved data accuracy, data validation rate, and productivity.

    • Fireside Chat
      SuperUs | Unleashing AI: Healthcare’s Next Frontier

      In this video, our experts explore the latest trends in digital innovations in healthcare. They discuss how these innovations have the potential to transform the patient-doctor dynamic, and provide guidance on navigating these disruptions.

    • healthcare bpo
      Industry Knowledge
      AI in Healthcare: Data Labeling for the HealthTech Industry

      TaskUs specializes in providing human capital and operational excellence to help create, scale, and optimize training data programs for AI use cases in healthcare.

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      Industry Knowledge
      From Brilliant Bots to Better Outcomes: Explore AI in Healthcare Today

      Discover how AI is transforming healthcare CX and helping to enhance patient outcomes.

      Building Trust

      All about the patient 

      TaskUs ensures the highest levels of data security and privacy for patients and members through rigorous digital security measures, helping increase customer trust and loyalty.
      • Industry Knowledge
        5 Key Advantages and Components of HIPAA Compliance-as-a-Service

        HIPAA Compliance-as-a-Service uses third-party, cloud-based solutions to unburden organizations from the complex and labor-intensive task of maintaining continuous HIPAA compliance. Learn more about it and its benefits.

      • healthcare bpo
        Industry Knowledge
        Strengthening the Fort: The Future of Healthcare Data Security

        Improving cybersecurity systems and keeping up with emerging healthcare technologies can help increase protection of member and patient data. Discover how.

          Join Us!

          We’ll be at ViVE 2024!

          Discover how TaskUs is transforming healthcare CX and delivering exceptional end-to-end services powered by Generative AI.

          Join Us at one of the biggest healthcare conferences of the year for engaging conversations with fellow industry leaders!

          See you there.

          We Have Big Ambitions, Just Like Our Clients Do

          Our goal is to become the world’s largest tech-enabled business service provider. We’ll never stop innovating, partnering with and delivering superior solutions to our clients in pursuit of this goal.