A recent report by Ragan's Workplace Wellness Insider, a website that talks about global companies' wellness initiatives, put the spotlight on how TaskUs managed to smoothly transition employees' work online, particularly when the pandemic hit.
The report highlighted Cirrus, TaskUs's cloud-based virtual work platform, and discussed the company's "obsession" with workplace wellness initiatives.
It provided an overview of the company’s Wellness & Resiliency (W&R) programs being facilitated through different channels. For example, Boost, an internal tool that facilitates one-on-one manager meetings and personal goal-setting, is also used to schedule wellness coaching sessions. The W&R team also has a global wellness digital course catalog with wellness courses available on-demand.
“We believe that providing these fundamental, comprehensive programming offerings to employees really promotes not just their psychological safety but the well-being of people more broadly,” said Rachel Lutz-Guevara, TaskUs's Vice President of Global Wellness & Resiliency. “TaskUs believes that employees will benefit and that we’ll retain talent from delivering superior services that we think are best in class.”
The report discussed how TaskUs's award-winning wellness program has been well received by employees: a second-quarter 2021 employee survey (with a 90% participation rate) reported a nearly 64% employee net promoter score (eNPS) globally, and that TaskUs’s wellness department scored a 94% eNPS in 2020.
Read more here: How the tech company TaskUs anticipated the pandemic with its remote-work planning