The answer is human AI.
TaskUs partnered with MoneyLion to seize the benefits of AI-powered CX. Through our TaskGPT platform, our AssistAI solution helped MoneyLion generate significant improvements in Average Handling Time (AHT), quality baseline, and Customer Satisfaction (CSAT) scores.
A European challenger bank offering digital alternatives has been experiencing tremendous growth since its launch in 2015. They partnered with TaskUs to strengthen client-customer relationships, improve processes, and form the best possible team to protect and secure the customers’ data.
TaskUs, with its comprehensive technology and customer experience management, received particularly strong ratings across the parameters of technology excellence and customer impact.
Fraud can be triggered by psychological factors. Using tips and tricks from psychology can help us understand how to tackle bad actors. Read how fighting fraud through psychology principles works.
A cryptocurrency company needed a fraud prevention team as it expanded its services and catered to the growing customer demand. They partnered with TaskUs to handle the following lines of business: Identity Operations, Policy Ops, Manual Account Recoveries, and Account Takeover Labeling.
We helped a fintech company recalibrate processes and support fraud operations. We developed a multilevel strategy that improved customer satisfaction levels, decreased handle times, and increased quality scores. As a result, TaskUs became the preferred vendor, allowing us to support more anti-fraud solutions for their business.
We helped a capital loan provider address errors and low productivity affecting their loan approval process. We built an automated loan system that digitized labor-intensive data entry tasks. This resulted in reduced handling times and increased quality and cost efficiency.
We are showcasing the power of people and Generative AI in delivering enhanced scalability, agility, and security to financial services companies.
Visit Us at Booth #903 and discover Ridiculously Good outsourcing and digital solutions that produce results at reduced costs.
We exist to empower people to deliver Ridiculously Good innovation to the world’s best companies.
Services
Cookie | Duration | Description |
---|---|---|
__q_state_ | 1 Year | Qualified Chat. Necessary for the functionality of the website’s chat-box function. |
_GRECAPTCHA | 1 Day | www.google.com. reCAPTCHA cookie executed for the purpose of providing its risk analysis. |
6suuid | 2 Years | 6sense Insights |
cookielawinfo-checkbox-analytics | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics". |
cookielawinfo-checkbox-functional | 11 months | The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". |
cookielawinfo-checkbox-necessary | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary". |
cookielawinfo-checkbox-others | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other. |
cookielawinfo-checkbox-performance | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance". |
NID, 1P_JAR, __Secure-3PAPISID,__Secure-3PSID,__ Secure-3PSIDCC | 30 Days | Cookies set by Google. Used to store a unique ID for various Google services such as Google Chrome, Autocomplete and more. Read more here: https://policies.google.com/technologies/cookies#types-of-cookies |
pll_language | 1 Year | Polylang, Used for storing language preferences on the website. |
ppwp_wp_session | 30 Minutes | This cookie is native to PHP applications. Used to store and identify a users’ unique session ID for the purpose of managing user session on the website. This is a session cookie and is deleted when all the browser windows are closed. |
viewed_cookie_policy | 11 months | The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data. |
Cookie | Duration | Description |
---|---|---|
_ga | 2 Years | Google Analytics, Used to distinguish users. |
_gat_gtag_UA_5184324_2 | 1 Minute | Google Analytics, It compiles information about how visitors use the site. |
_gid | 1 Day | Google Analytics, Used to distinguish users. |
pardot | Until Cleared | Salesforce Pardot. Used to store and track if the browser tab is active. |
Cookie | Duration | Description |
---|---|---|
bcookie | 2 Years | Browser identifier cookie. Used to uniquely identify devices accessing LinkedIn to detect abuse on the platform. |
bito, bitolsSecure | 30 Days | Set by bidr.io. Beeswax’s advertisement cookie based on uniquely identifying your browser and internet device. If you do not allow this cookie, you will experience less relevant advertising from Beeswax. |
checkForPermission | 10 Minutes | bidr.io. Beeswax’s audience targeting cookie. |
lang | Session | Used to remember a user’s language setting to ensure LinkedIn.com displays in the language selected by the user in their settings. |
pxrc | 3 Months | rlcdn.com. Used to deliver advertising more relevant to the user and their interests. |
rlas3 | 1 Year | rlcdn.com. Used to deliver advertising more relevant to the user and their interests. |
tuuid | 2 Years | company-target.com. Used for analytics and targeted advertising. |