We are a “Leader” and “Star Performer” on Everest Group’s Trust and Safety Services PEAK Matrix® Assessment 2023!
The recognition reflects the biggest year on year gains in Market Impact, Vision, Capability, Positive Client Referenceability, and Investments in our Hybrid solution of “Humans + AI” to detect and remove harmful content.
Through our global Trust & Safety centers, we work across a wide range of policy areas and content types.
With over 16 years of experience in technology and business process outsourcing, Rachel Lutz Guevara is a clinical expert, business leader, and thought leader. She is known for her evidence-based wellness programs, global psychological health initiatives, and trauma recovery expertise, all of which are focused on improving the well-being of diverse populations.
July 12, 2:50 PM – 3:40 PM: Proactive Wellness vs. Reactive Wellness at Scale: A Case Study
A licensed professional counselor with 25+ years of experience specializing in treating and preventing Post Traumatic Stress for military and civilian clientele. She manages the W+R program for North America, Latin America, and Europe delivering innovative brain-based programming to mitigate the potential adverse effects of content moderation.
July 12, 2:40 PM – 4:10PM: Innovative Brain-Based Interventions for Moderator Psychological Well-Being
Siva oversees TaskUs’ Trust + Safety Practice, having extensive experience across various divisions related to Content Moderation & Marketplace Risk, including Trust + Safety Policy, Operations, Product, Technology, and Outsourcing. Siva is committed to developing effective Trust + Safety processes to ensure safer online communities. His expertise and passion for the industry make him a valuable asset in scaling these processes from the ground up.
July 13, 1:30 PM – 2:20 PM: Cloudy with a Chance of Misinformation: How Climate Change Denialism is Spread on Social Media