Stranger Thinking:
Resiliency in an
A Ridiculously Good Platform for Collaboration & Connection
Imagine bringing together the most brilliant minds in CX—founders, catalysts, and trailblazers in the world of customer experience. Innovators who spark trends and shape the industry. Leaders who run the world’s most disruptive and game-changing companies.
This is the TaskUs CX Summit: A brainstorm of the best, a stream of ridiculously good ideas, an avenue of infinite possibilities. It’s a platform that fosters an engaging discourse of the latest challenges, opportunities, and solutions in customer experience; a conducive space to connect and interact with decision makers in the sector.
Interview with Deb Liu, CX Summit Fall 2021
CX Summit Spring 2021
Panel Discussions
CX Summit Spring 2021
As we go deeper into extremely volatile market conditions, anything can happen. As the Financial Post puts it, “Everyone is bearish, but the richest people in the world are buying.” Investors are defensive and at the same time aggressive, and companies, even the historically more stable ones, are shaken to their core.
But we can’t let fear cripple us. This fall, let’s discover how to navigate and stay resilient in this strange climate. Let’s talk about money, and why it feels a little more slippery. What sectors are worth investing in? Most importantly, how far are we from seeing the light at the end of this tunnel?
An entrepreneur and intrepreneur, KVJ’s work spans 20 years guiding leaders to seize bold opportunities for growth—and doing good. She is a thought leader and avid speaker on unlocking human potential in the workforce and cultivating an innovative workplace.
Activity
Doors Open
Opening Remarks
Keynote Session with Katherine “KVJ” von Jan, Chief Strategy Officer, Salesforce Innovation
First Set of Breakout Sessions
Break & Networking
Second Set of Breakout Sessions
Fireside Chat with Dave Gilboa, Co-founder and Co-CEO, Warby Parker
Closing Remarks & Happy Hour
Former Head of Innovation & Creativity
Disney
CEO
Ancestry
Author
Chief Operation Officer
Chime
Global Head of Support Operations
Uber
Co-Founder & CEO
SuperAnnotate
Co-Founder & Executive VP, Customer Success & Operations
Automation Anywhere
Head of Trust & Society
Linktree
VP of Customer Success
Spectrum Labs
Head of Child Sexual Abuse Materials Research and Investigation Unit
Anti-Human Trafficking Intelligence Initiative (ATII)
Director, Global Vendor Operations
Uber
Vice President, Operations
Depop
VP Customer Experience
Pollen
Customer Experience Director
Cazoo
VP of Trust & Safety
Etsy
Head of Global Support and Services
Zoom
Head of Engineering Operations
Waymo
Sleep Scientist
Google
Executive Director
TSPA
Sr. Director, Vendor Management
Chime
Director of Customer Care
Toast
Chief Growth Evangelist
Salesforce
Global Head – Private Equity
Automation Anywhere
Enterprise Innovation Director
Twilio
CEO and Co-Founder
Affectiva
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