July 21, 2025 | 12:00 PM – 1:30 PM
Community Activity
Cinder + TaskUs City Tour
TaskUs and Cinder will host a San Francisco walking tour near TrustCon. Open to attendees via sign-up, the City Guides-led tour offers a fun break from sessions — exploring local history, folklore, and culture while fostering connection, movement, and informal networking.
July 22, 2025 | 5:10 PM – 5:40 PM
Community Activity
Afternoon Sound Bath: A Restorative Reset for Trust & Safety Professionals
Join TaskUs for a relaxing on-site sound bath with The Sound Healing Project. Take a mindful break to reset, reduce stress, and recharge. Mats and chairs provided (20 spots). No experience needed — just drop in, unwind and enjoy a restorative moment during your T&S conference day.
July 21, 2025 | 1:30 PM – 2:20 PM PT | Grand Ballroom A
Panel
Navigating the Trust & Safety Ecosystem: Cross-Departmental Impacts and Insights
Trust & Safety requires cross-functional collaboration. Irene and Sarah join an expert panel discussion to help attendees understand their place in the T&S ecosystem, navigate interdependencies and align language and goals for greater impact — especially in newer T&S teams.
July 22, 2025 | 2:50 PM – 3:40 PM PT | Grand Ballroom B
Panel
Trauma-Informed Leadership in Trust & Safety: Why Knowing Your Story Makes You a Better Leader
T&S work involves exposure to trauma, making trauma-informed leadership essential. Irene and Tracy explore the impact of trauma, share real stories and offer practical tools to prevent re-traumatization, support healing and foster a resilient, empowered workplace culture.
July 21, 2025 | 12:15 PM – 1:30 PM PT
Community Activity
LATAM Trust & Safety Speed-Mentorship
Andrea and Jolguer will lead a fast-paced event to connect people across roles, countries, and experience levels. In 10-minute conversations, mentees will gain career insights and address regional challenges, share best practices, and shape the future of T&S in LATAM.
July 21, 2025 | 12:15 PM – 1:30 PM PT
Community Activity
LATAM Trust & Safety Speed-Mentorship
Andrea and Jolguer will lead a fast-paced event to connect people across roles, countries, and experience levels. In 10-minute conversations, mentees will gain career insights and address regional challenges, share best practices, and shape the future of T&S in LATAM.
July 22, 2025 | 11:10 AM-12:00 PM PT
Panel
Global Majority Diasporas in T&S Organizations
Anecdotal evidence shows Global Majority diasporas are better represented in Trust & Safety than in other tech fields. This panel explores how their lived experiences enrich the field, the unique challenges they face and the urgent need to sustain inclusion in a shifting DEI landscape.
July 21, 2025 | 12:15 PM – 1:30 PM PT
Community Activity
LATAM Trust & Safety Speed-Mentorship
Andrea and Jolguer will lead a fast-paced event to connect people across roles, countries, and experience levels. In 10-minute conversations, mentees will gain career insights and address regional challenges, share best practices, and shape the future of T&S in LATAM.
July 22, 2025 | 11:00 AM – 12:30 PM PT
Roundtable
Trust & Safety in Transition – Will Human Expertise Keep Pace with AI Evolution?
GenAI is reshaping Trust & Safety, shifting from generalist moderators to specialists. As AI automates simpler tasks, talent must upskill to tackle complex issues like hallucinations, AIGC, CSAM, and deepfakes — demanding new skills and operational models.
July 21, 2025 | 1:30 PM – 2:20 PM PT | Grand Ballroom A
Panel
Navigating the Trust & Safety Ecosystem: Cross-Departmental Impacts and Insights
Trust & Safety requires cross-functional collaboration. Irene and Sarah join an expert panel discussion to help attendees understand their place in the T&S ecosystem, navigate interdependencies and align language and goals for greater impact — especially in newer T&S teams.
July 22, 2025 | 12:30 PM – 1:15 PM PT | Atrium 120
Community Activity
The TSPA Wellbeing Circle: Creating a Safe Space to Share, Support and Thrive Together
As T&S evolves, so do its challenges. The TSPA Wellbeing Circle offers a 45-minute safe, supportive space to share experiences, build resilience, and gain tools for navigating emotional and ethical demands in the field. Join us to connect and recharge.
July 21, 2025 | 11:00 AM – 12:30 PM PT | Pacific Concourse K
Roundtable
Wellness in Principle and Practice: A Pan Trust & Safety Responsibility
Marlyn joins a roundtable discussion to explore practices that promote psychological safety, resilience, and well-being through themed discussions on wellness influences, tech-augmented care, shared conduct and strategic mental health integration.
July 21, 2025 | 1:30 PM – 2:20 PM PT | Grand Ballroom B
Panel
Taylor & Francis will publish the first-ever edited volume on Trust & Safety, led by TSF and over 40 authors. Marlyn joins the panel discussion, featuring contributors sharing insights on topics like AI, global T&S, moderation, and regulation.
July 23, 2025 | 2:50 PM – 3:40 PM PT | Grand Ballroom B
Panel
AI in Content Moderation: A Threat, A Tool, and its Psychological Toll on Content Moderators
Marlyn explores the evolving AI-human moderator dynamic and its psychological impact. Topics include cognitive load, trauma, burnout, job security, AI’s future in T&S, regulatory insights, and practical strategies to support moderator mental health and sustainable collaboration.
July 22, 2025 | 2:50 PM – 3:40 PM PT | Grand Ballroom B
Panel
Trauma-Informed Leadership in Trust & Safety: Why Knowing Your Story Makes You a Better Leader
T&S work involves exposure to trauma, making trauma-informed leadership essential. Irene and Tracy explore the impact of trauma, share real stories and offer practical tools to prevent re-traumatization, support healing and foster a resilient, empowered workplace culture.
Our industry-recognized team of Trust & Safety leaders is looking forward to TrustCon, where they’ll present insights and join peers from around the world to connect and learn from each other.
Be sure to attend their sessions and panels outlined above.
For more in-depth discussions, you can pre-book a meeting with the expert of your choice. Slots fill up. Sign up today!
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