Scaling Complex Platform Workflows for a Social Media and Technology Company
The company sought support for e-commerce content moderation, counterfeit prevention, ad reviews, payment security, and AI training to improve its global marketplace. Discover how TaskUs delivered results and implemented the program in just eight weeks.
Combating Misinformation During Elections for a Social Media and Technology Company
As election season ramps up worldwide, so does the misinformation potential on digital platforms. A leading social media and technology company partnered with TaskUs to implement more robust trust and safety strategies.
Content Moderation for an Image Generation Model
We collaborated with a top AI research company to elevate their Generative AI model’s performance. Our work included enhancing content quality and promoting employee well-being.
Realizing $1M+ Savings for a Music Streaming Platform
A top music streaming platform wanted to build a content moderation team to manage an increasing volume of uncurated and unchecked user-generated content worldwide, starting with Europe. With TaskUs as a partner, the platform scaled globally, reducing implementation time and lowering costs.
Buckler Booster: Gamer Protection for a Leading Video Game Developer
While the web can be informative and entertaining, it has also proven to be a breeding ground for increasingly sophisticated, malicious activity – from hate speech to illegal and harmful content. Learn how TaskUs delivered best-in-class safety, compliance, and fraud prevention solutions to maximize protection for your platform and user community.
Trust and Safety for a Music Streaming and Podcasting Platform
TaskUs partnered with the necessary set of AI tools to review large amounts of audio to improve its capabilities. We leveraged our existing, diverse social media content moderation processes and systems to create a platform that enabled team members to moderate large amounts of audio efficiently.
Increased Cost Savings from Strategic Workforce and Quality Framework for a Retail Technology Developer
TaskUs implemented a full quality program that involved basic auditing, quality scoring baselines, and performance expectations setting.
The Need for Speed: 30% Accelerated Productivity Rate with Proprietary Escalation Management Tool
TaskUs has been providing customer support for their three-sided marketplace–rider, driver, and the merchant- for one of our biggest clients, a UK-based food delivery platform, since 2015. Find out what we did to make the escalation process more efficient through proper queue management and accurate reporting and how it increased productivity and improved handling time.
Trust & Safety for A Community-Driven Fashion Marketplace
TaskUs’ Trust and Safety solutions involve proactive approaches in content moderation services and constant improvement of Trust and Safety processes, guaranteeing continuous business growth and success.
Strengthening Platform Integrity with Precision Ad Review
TaskUs’ Trust and Safety Ad Review focuses on industry-standard Trust and Safety practices by performing #RidiculouslyGood political advertisement reviews, accompanied by policy optimizations and comprehensive training.
Best Practices for Content Moderation, Employee Psychological Health and the Critical Role of Evidence-Based Resiliency Programming
Content moderators do the difficult work necessary to keep the world safe as online activity grows exponentially.
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Refining Community Policy to Ensure Excellent Content Moderation on Social Media Platforms
Since the pandemic began, more and more people have turned to social media to seek interactions with one another.
Advancing Security Policy for Safer Dating App Experiences
Online dating platforms have surged in activity since the pandemic began. In fact, one of the leading dating apps, Tinder, reached a record of 3 billion swipes in a single day last March 2020.
