Financial Crime & Compliance

Outsmart fraud
Outpace compliance

Our human-AI approach anticipates threats before they strike and keeps you compliant as rules change. Stay ahead of evolving financial crimes, and effortlessly meet regulatory demands.

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Panagiotis, Data Science, Greece

65%

Dispute volume handled

Building and launching a dispute intake team fast to tackle growth and rising challenges

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96%

Quality score

Preserving revenue with expert investigations for fraudulent chargebacks in e-commerce

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19.5%

AHT reduction

Dedicated team, innovative training and AI‑powered solutions improved dispute intake

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How We Help

Reduce risk and maximize advantage

On top of consulting, we’re your fincrime and compliance execution partners, delivering high-volume IDV, KYC, AML screening, monitoring and dispute management through human-in-the-loop and AI intelligence.

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Meet Our People

Pragya Agarwal

VP, FinCrimes & Risk Operations

Pragya is a CAMS-certified expert with 20+ years helping banks meet complex financial crime and regulatory requirements.

Expert Take

How credit unions can fight fraud and protect members

Deepfakes and synthetic identities are making it much harder to fight financial crimes. In an article for CUTimes.com, TaskUs’ Global Head of Financial Crime & Compliance, Pragya Agarwal, identifies three proactive strategies to help credit unions stay ahead of these elusive threats and protect the member experience.

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Financial Crime & Compliance

What we deliver

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Digital identity verification (IDV)

Including Know Your Customer (KYC), Know Your Business (KYB) and KY-Everything to safeguard platforms and support due diligence for a wide range of users (e.g., new, sellers, merchants, high-risk customers)

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Fraud prevention

Predictive AI and pattern detection flag risks in real time and adapt fast as threats evolve — identifying document fraud and emerging attack patterns; human-in-the-loop approach catches nuanced threats technology misses

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Regulatory compliance

Decoding the complex world of regulations including anti-money laundering (AML), CFT, sanctions screening, ongoing monitoring and enhanced due diligence with speed and accuracy to meet regulatory demands across regions and risk profiles

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Disputes & chargebacks

Seamless, end-to-end process, from initial dispute intake and investigation to pre-arbitration and executing final chargeback

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Integrated tech stack

Proprietary AI tools and best-in-class partner tech embedded into workflows, layering automation with expert review to handle exceptions and improve model outcomes

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Advisory & consulting

Guidance through complex regulatory landscapes, technology stack reviews, policy upgrades, fraud analysis and customer journey mapping to address specific challenges and enhance platform integrity

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