How a Tech Conglomerate Elevated Performance with Unmatched Voice Customer Support

A U.S.-based technology conglomerate wanted offshore and nearshore outsourced CX services partners with secure brick-and-mortar centers to support its inbound calls. Requirements included meeting seasonal ramps, competitive pricing and achieving set goals in repeat rates, customer satisfaction (CSAT), Transfer Rate and Concessions/Adjustment customer satisfaction.

See why TaskUs excellence in ecommerce voice customer support convinced the client to change its location preference and exceeded KPIs.

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Delivering Unmatched Voice Customer Support for a Technology Conglomerate

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Delivering Unmatched Voice Customer Support for a Technology Conglomerate

Delivering Unmatched Voice Customer Support for a Technology Conglomerate

How a Tech Conglomerate Elevated Performance with Unmatched Voice Customer Support

Download the Case Study

Delivering Unmatched Voice Customer Support for a Technology Conglomerate

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