TaskUs Announces Expansions in Asia and Europe

Published on December 15, 2021

NEW BRAUNFELS, Texas (December 14, 2021) — TaskUs, Inc. (Nasdaq: TASK), a provider of outsourced digital services and next-generation customer experience to innovative and disruptive technology companies, today announced expansion plans in three new countries: Malaysia, Poland, and Romania. 

TaskUs has seen exponential year-over-year growth since 2008. From five employees in a one-room office in Manila to now over 35,600 employees across more than 20 sites in eight different countries, TaskUs continues its growth in Asia and Europe. 

TaskUs has chosen Kuala Lumpur, Malaysia for its Southeast Asian expansion because of the capital’s world-class tech infrastructure, multilingual labor force, and work-and-play environment. Similarly, both Łódź, Poland’s third largest city, and Iași, Romania’s second largest city, boast dynamic, vibrant cultures and highly educated, bilingual talent pools. 

Already operating in technology and education hubs globally including the United States, Taiwan, and India, TaskUs recognizes that these locations offer the excellent quality of life that TaskUs supports for its employees, resulting in the exceptional quality of service it offers to its clients.

“Our vision is to make a positive impact on the best brands in the world, the people we connect with, and our global communities,” said Bryce Maddock, TaskUs CEO and Co-Founder. “This growth allows Us to share our Ridiculously Good culture with more people across the globe, contribute to economic development, and redefine the outsourcing industry.” 

Operations in these new locations are expected to start within the first half of 2022. Teammates will begin their journey from the safety and comfort of their homes via TaskUs’s Work@Home model Cirrus or in temporary office hubs while the company builds state-of-the art facilities that it is known for. 

TaskUs has a reputation for being a leader in providing the best experience, benefits, learning and career development opportunities, and programs for its employees. It has a best-in-class Wellness & Resiliency team, solely focused on caring for employees’ overall well-being. The company also recently launched its global Tuition Fee and Professional Development Reimbursement Program, which supports employees furthering their education, and The Academy, which offers certification and mentorship for employees taking the next step in their careers.   

TaskUs has been consistently recognized as one of the best places to work in the world, with recognitions from the Business Intelligence Group, Stevies Awards, Comparably, and Investors in People, among others. 

To learn more about TaskUs, visit https://www.taskus.com or the following social media accounts:

About TaskUs

TaskUs (Nasdaq: TASK) is a provider of outsourced digital services and next-generation customer experience to innovative and disruptive technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, and ridesharing, HiTech, FinTech and HealthTech. As of September 30, 2021, TaskUs had approximately 35,600 employees across twenty locations in the United States, the Philippines, India, Mexico, Taiwan, Greece, Ireland, and Colombia.

Forward-Looking Statements

This press release contains “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995. Forward-looking statements include all statements that are not historical facts, and further include, without limitation, statements reflecting our current views with respect to, among other things, our operations, our financial performance, our industry, the impact of the COVID-19 global pandemic on our business, and other non-historical statements including the statements in the “Third Quarter and Full Year 2021 Outlook” section of this press release. In some cases, you can identify these forward-looking statements by the use of words such as “outlook,” “believes,” “expects,” “potential,” “continues,” “may,” “will,” “should,” “could,” “seeks,” “predicts,” “intends,” “trends,” “plans,” “estimates,” “anticipates” or the negative version of these words or other comparable words. Such forward-looking statements are subject to various risks and uncertainties. Accordingly, there are or will be important factors that could cause actual outcomes or results to differ materially from those indicated in these statements. These factors include but are not limited to: the dependence of our business on key clients; the risk of loss of business or non-payment from significant clients; our failure to cost-effectively acquire new, high-growth clients; the risk that we may provide inadequate service or cause disruptions in our clients’ businesses or fail to comply with the quality standards required by our clients under our agreements; unauthorized or improper disclosure of personal or other sensitive information, or security breaches and incidents; negative publicity or liability or difficulty retaining and recruiting employees; our failure to detect and deter criminal or fraudulent activities or other misconduct by our employees; global economic and political conditions, especially in the social media and meal delivery and transport industries from which we generate most of our revenue; the dependence of our business on our international operations, particularly in the Philippines and India; our failure to comply with applicable privacy and data security laws and regulations; substantial increases in the costs of technology and telecommunications services or our inability to attract and retain the necessary technologists; our inability to adapt our services and solutions to changes in technology and client expectations; fluctuations against the U.S. dollar in the local currencies in the countries in which we operate; our inability to maintain and enhance our brand; competitive pricing pressure; our dependence on senior management and key employees; the limited experience of our management team in managing a public company; the ongoing COVID-19 pandemic, including the resulting global economic uncertainty and measures taken in response to the pandemic; the control of affiliates of The Blackstone Group Inc. and our Co-Founders over us; and the dual class structure of our common stock. Additional risks and uncertainties include but are not limited to ​those described under “Risk Factors” in the Company’s prospectus, dated June 10, 2021, filed with the Securities and Exchange Commission (the “SEC”) pursuant to Rule 404(b)(4) of the Securities Act of 1933, as amended, on June 14, 2021, as such factors may be updated from time to time in our periodic filings with the SEC, which are accessible on the SEC’s website at www.sec.gov. These factors should not be construed as exhaustive and should be read in conjunction with the other cautionary statements that are included in the registration statement. TaskUs undertakes no obligation to publicly update or review any forward-looking statement, whether as a result of new information, future developments, or otherwise, except as required by law.


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