m46f9342

Moneylion Teammates Leverage TaskGPT, Boost Customer Support KPIs

PDF
m46f9342

Moneylion Teammates Leverage TaskGPT, Boost Customer Support KPIs

PDF

Moneylion Teammates Leverage TaskGPT, Boost Customer Support KPIs

TaskUs partnered with MoneyLion, a prominent financial technology firm, to be its inaugural client to utilize TaskGPT, a powerful chatbot powered by Generative AI.

TaskGPT enabled MoneyLion Teammates to access the company’s existing knowledge base seamlessly, allowing them to deliver swift, tailored, and accurate responses. Since the integration of TaskGPT, MoneyLion recorded an impressive 10% to 12% reduction in Average Handling Time (AHT), a development that translated into higher Customer Satisfaction (CSAT) scores.

Download the case study to learn more about TaskGPT and our successful partnership with MoneyLion.

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    Moneylion Teammates Leverage TaskGPT, Boost Customer Support KPIs

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