The amount of user-generated content shared and consumed online has increased exponentially. While the web can be informative and entertaining, it has also proven to be a breeding ground for increasingly sophisticated, malicious activity – from hate speech to illegal and harmful content.
A leading video game developer sought TaskUs’ help to strengthen user safety and account security.
To address our client’s needs, we engineered a detailed 9-step investigation methodology for thorough account scrutiny and designed a customized recruitment profile for content moderation roles. We also implemented psychiatric examinations to ensure teammates can cope with potentially egregious content.
