Compassion fatigue is one of the biggest, but also the most misunderstood, challenges facing customer service teams.
In a Customerland podcast, TaskUs DVP of Trust & Safety Rachel Lutz-Guevara explains why it’s wrongly treated as a productivity issue instead of a clinical one, and how businesses can build proactive wellness into their CX strategy.
Find out how to deliver 3x better team performance, 4x higher customer satisfaction and 50% lower attrition.
