Retailers are increasingly leveraging specialized BPO partners to manage critical functions like customer support and back-office operations, allowing them to focus on innovation and sustainable growth.

A recent Retail Insider article highlighting industry leaders named TaskUs to its 2025 10 Best BPO Companies list. The publication also calls out TaskUs as “Best for Tech-Enabled Customer Experience,” for our extensive experience with SaaS and startup clients, digital-first approach and robust brand portfolio.

The report also details the key factors to consider when selecting a BPO partner and how to make the most of an outsourcing partnership.