Autonomous vehicles may be feats of engineering, but real-world operations depend on a global workforce that trains, validates and refines their performance.
In an article for Business Insider, “Behind Robotaxis: Thousands of Humans Helping the AI Drive Better,” Omar Zoubi, VP Client Services, TaskUs, says that humans are critical to interpreting complex scenarios — something AI cannot do.
The only way to scale is by combining the speed of AI for simple tasks with the nuanced judgment of human specialists.
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