Safeguarding the future of search, commerce and AI
We help the world’s most sophisticated platforms navigate the widening gap between rapid user evolution and systemic risk. By synchronizing elite experience with proactive defense, we ensure your next breakthrough is as stable as it is disruptive.
Chad, Team Leader, Philippines
Trust & safety leadership validated by Everest, delivered by TaskUs
For the third consecutive year, The Everest Group recognized TaskUs as a Leader in its Trust and Safety Services PEAK Matrix® Assessment 2025.
“TaskUs’ AI support services, digital safety, and proactive risk management further sets it apart in a rapidly evolving landscape,” said Abhijnan Dasgupta, Practice Director at Everest Group.
Our results
Today’s workforce seeks purpose beyond just a paycheck. Companies with a strong social impact focus attract top talent and build loyal, engaged teams. According to a Deloitte study, purpose-oriented companies see “30% higher levels of innovation and 40% higher levels of workforce retention than their competitors.”
At TaskUs, our vision is to make a positive impact on the best brands in the world, the people we connect with and our global communities. Encouraging volunteerism is one of the ways we fulfill this purpose. We believe that when employees are active in their communities, they bring valuable perspectives and experiences back to the workplace.
“TaskUs has always been about giving back to the community. Beyond providing meaningful jobs, we show up for others through different activities and initiatives,” says Chelsea Roman, global CSR lead, TaskUs.
In 2023, we launched the “TUgether We Serve” program as part of the company’s 15th anniversary celebration. It aims to empower TaskUs employees to volunteer at any organization they choose. They can also participate in any activity — community cleaning, animal rescue, social causes, inclusion initiatives, nature campaigns or community education.
For 2024, TaskUs leaders set a company-wide goal to reach 10,000 volunteer hours across all locations. By year end, we logged over 26,000 hours from more than 4,000 volunteers.
“The program has inspired me and my friends to start rescuing cats,” shares Jean Parlade, TaskUs’ Division Vice President of Operations. Currently, she has 45 cats sheltered in her home. All of them are spayed or neutered and are vaccinated as soon as they are of age. “We also make it a habit to educate people on becoming a responsible furparent,” she added.
Michael Nowlin, a Facility Site Lead in San Antonio, Texas, also shares, “The overall vision has inspired me since I started in 2017 and continues to this day. It drives me to want to be a part of something special and provide support in the community.”
Volunteering also helps our teams gain a deeper understanding of the diverse needs and challenges of the communities we serve. It translates into a more empathetic and culturally aware workforce, better equipped to connect with a range of customers on a real, human level.
To learn more about TaskUs’ Environmental, Social and Governance efforts, visit our ESG page.
In the Philippines, coffee is a daily ritual that brings families and communities together. But behind every cup is a farmer, and for many in places like Bailen, Cavite, the journey from seed to sip is anything but easy.
Climate change, low elevations and unpredictable weather patterns make coffee farming more difficult, especially for small-scale, indigenous growers.
That’s why TaskUs teamed up with GForest, the environmental sustainability program under GCash, to plant 10,000 coffee trees in Cavite. The partnership aims to empower local farmers, especially women, with better income streams and more climate-resilient farms.
Growing trees and opportunities
Fast forward to April 2025: we’re nearly halfway through our goal. We’ve successfully planted 4,000 coffee trees and 1,500 shade trees, which act as natural canopies that protect delicate coffee plants from intense heat and sun.
Jocelyn Mamar, the head farmer leading the project, has already produced over 11,000 coffee seedlings, exceeding the original goal. For her, this work is deeply personal.
“It’s really hard to plant nowadays due to climate change,” she says. “That’s why this project is a big help because we now have capital. I hope more people step in to support local coffee farmers like us.”
What started with just eight farmers has now grown into a network of 26 locals, all working together to plant and nurture the trees.
“This is additional income for us,” notes Jocelyn. “I might be the point person reporting to GCash and the Philippine Coffee Board, but the benefit reaches my whole community.”
TaskUs also buys beans directly from these farmers for the coffee we serve to our onsite teams.
Brewing greater impact
The coffee tree initiative was launched in 2023 as part of TaskUs’ 15th anniversary. It’s a meaningful way to mark the milestone by giving back to the community and the place where the company started.
Through our employee referral program, we committed to planting one coffee tree for every successful hire. Teammates also participated directly by choosing to plant the TaskUs Coffee Tree through the GCash app.
What started as a celebration has become something more: a reflection of how we show up for the communities around us and a reminder that our people are at the heart of every initiative we take on.
Mexico
- Puebla
- Tijuana
United States
- Texas
Colombia
- Barranquilla
- Cali
- Medellín
Ireland
- Dublin
Croatia
- Zagreb
Serbia
- Belgrade
Greece
- Thessaloniki
Egypt
- Cairo
India
- Gurugram
- Indore
- Mohali
- Navi Mumbai
- Noida
Malaysia
- Petaling Jaya
Taiwan
- Taipei
Philippines
- Batangas
- Bohol
- Bulacan
- Cavite (Imus)
- Cavite (Molino)
- La Union
- Las Piñas
- Ortigas
- Pampanga
- Quezon City
- Rizal
Japan
- Tokyo
