As autonomous vehicles and robotics transition from controlled pilots to live commercial environments, companies must establish risk controls and a dedicated operational layer to oversee machine performance.

A report from the Everest Group explores the operational realities behind deploying autonomous systems safely, efficiently and at scale.

Inside the report: 

  • The SCALE Framework: An actionable guide to balancing supervision, correction, alignment, learning and execution orchestration across safety-critical operations
  • Principles of risk decoupling: How to design workflows to avoid human operator delay, overload or error — improving response speed and readiness 
  • Sourcing & ownership strategy: A decision framework to evaluate whether to build, co-manage or source operations