CX. AI. Trust & Safety. AV.
The biggest business issues
No fluff. No filler. Be there for real conversations about where the future of experience is heading and how to get ahead in the AI era.
Meet our speakers
Christina Heggie
Christina leads the safety strategy for Gemini’s highest-risk areas: agentic products and users under 18. She’s been with Google for 6+ years, and led GTM for Google Search’s genAI features across 125 countries.
Sandeep Grover
Sandeep is responsible for keeping TikTok a trustworthy and safe space for billions of users worldwide. Prior to TikTok, he spent more than 20 years working for technology platforms including Amazon, GoDaddy and YouTube.
Dennis Yang
Dennis drives strategy and ships products that give members helpful, easy and free banking. A serial entrepreneur, he co-founded Dashbot, Bureau of Trade and Techdirt, and was an early team member at Infochimps and mySimon.
Ashwin Sreenivas
Ashwin builds AI agents that enable brands to deliver exceptional CX. Prior to Decagon, he co‑founded Helia, a computer vision company. He holds an undergraduate and a master’s degree in computer science from Stanford University.
Mike Masnick
Mike is an entrepreneur, founding both the Copia Institute, a Silicon Valley think tank, trying to better explain the present and predict the future and Floor64, analyzing business and tech. He is also a board member of Bluesky helping to achieve its vision of a decentralized, open social protocol that empowers users.
Brian Kim
Brian helps partners launch autonomous vehicles within Uber’s global platform. Before Uber, he led operations for AVs, robotics and on-demand delivery at Cruise, Serve Robotics and Amazon.
Lety Cavalcante
Lety established Waymo’s Operations Center, scaling infrastructure for autonomous ride-hailing and trucking fleets. She’s an expert in fleet management, roadside and remote assistance, compliance and incident response, and holds a Law degree.
Touraj Parang
Touraj is a Silicon Valley entrepreneur with over 25 years of experience. He helped Serve Robotics, an autonomous sidewalk delivery company, go public on Nasdaq in 2024.
Patricia Cartes
Patricia began her tech career in 2006 at Google Search Quality. Prior to Cantina, she launched Facebook’s EMEA Safety ops, led Twitter’s global safety outreach and T&S Council and built T&S programs at Postmates by Uber and VSCO.
