Financial Crime & Compliance

Outsmart fraud
Outpace compliance

Our human-AI approach anticipates threats before they strike and keeps you compliant as rules change. Stay ahead of evolving financial crimes, and effortlessly meet regulatory demands.

Panagiotis, Data Science, Greece

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How We Help

Reduce risk and maximize advantage

On top of consulting, we’re your fincrime and compliance execution partners, delivering high-volume IDV, KYC, AML screening, monitoring and dispute management through human-in-the-loop and AI intelligence.

Pragya Agarwal
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Meet Our People

Pragya Agarwal

VP, FinCrimes & Risk Operations

Pragya is a CAMS-certified expert with 20+ years helping banks meet complex financial crime and regulatory requirements.

ANALYST REPORT

Recognized as Leader

We are a “Leader” in Everest Group’s Financial Crime and Compliance (FCC) Operations – Services PEAK Matrix® Assessment 2024.

TaskUs recorded an impressive score in the assessment report’s dimensions — Market Impact and Vision & Capability — ranking ahead of other organizations.

Financial Crime & Compliance

What we deliver

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Digital identity verification (IDV)

Including Know Your Customer (KYC), Know Your Business (KYB) and KY-Everything to safeguard platforms and support due diligence for a wide range of users (e.g., new, sellers, merchants, high-risk customers)

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Fraud prevention

Predictive AI and pattern detection flag risks in real time and adapt fast as threats evolve — identifying document fraud and emerging attack patterns; human-in-the-loop approach catches nuanced threats technology misses

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Regulatory compliance

Decoding the complex world of regulations including anti-money laundering (AML), CFT, sanctions screening, ongoing monitoring and enhanced due diligence with speed and accuracy to meet regulatory demands across regions and risk profiles

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Disputes & chargebacks

Seamless, end-to-end process, from initial dispute intake and investigation to pre-arbitration and executing final chargeback

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Integrated tech stack

Proprietary AI tools and best-in-class partner tech embedded into workflows, layering automation with expert review to handle exceptions and improve model outcomes

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Advisory & consulting

Guidance through complex regulatory landscapes, technology stack reviews, policy upgrades, fraud analysis and customer journey mapping to address specific challenges and enhance platform integrity

TOOLS

Partnering with technology leaders

Case Study

Helping organizations meet Reg E and
Reg Z compliance

We cleared 2,500 backlogged cases a week ahead of deadline — all while boosting a BNPL app’s CSAT.

Meet Our People

Surekha Nagpal

Sr. Dir., FinCrimes & Risk Operations

Surekha, CAMS-certified with 20+ years’ experience, leads teammate upskilling and tech partnerships for impact.

Meet Our People

Shruti Kapoor

Dir., FinCrimes & Risk Operations

Shruti, CAMS-certified with 12+ years in fraud ops, has deep expertise across KYC, AML, screening and monitoring.

Connect with a TaskUs Expert