Read our client stories to see how we deliver

AI Tools

Amplifying people Enhancing CX

We apply proprietary AI tools to help frontline teams respond faster, work smarter and connect with more empathy — enhancing every customer interaction.
TaskUs company employees
Employee for retail and ecommerce outsourcing services
How we help

Smarter support, better outcomes

From lower AHT and costs, fewer human errors to increased accuracy, consistency, quality and security, our GenAI TaskGPT platform powers a range of tools that support customer support teams to drive higher CSAT.
AI Tools

Human-centered AI tools

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AssistAI

This private LLM is trained only on your knowledge base. It augments teammates’ capabilities by providing relevant answers to their inquiries.
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PromptAI

This tool suggests chat responses in real time, eliminating the time-consuming process of having to search knowledge bases and free‑write responses.
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CallAI

This desktop application seamlessly analyzes voice interactions in real-time so agents can focus on the conversation and not worry about taking notes.
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AuthorAI

This tool enhances writing proficiency by making grammar and spelling corrections as well as revisions for style and clarity.
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Proven Excellence

Our results

Applying automation for high-touch healthtech service
Case Study
Applying automation for high-touch healthtech service
Talented teams and advanced tools raised CSAT and savings for a behavioral healthtech platform.

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    How a Global Ecommerce Platform Generated $32M+ through Upselling

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    Transforming retail CX with faster chat support
    Case Study
    Transforming retail CX with faster chat support
    PromptAI reduced average handle time by 30 seconds for a sporting goods retailer.

      Download the Case Study

      Global Marketplace Combats Fraud Through Financial Crime Operations

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      MoneyLion ramps up AssistAI to enhance CX
      Case Study
      MoneyLion ramps up AssistAI to enhance CX
      GenAI-powered knowledge mining tool improved key customer service metrics.

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        Scaling Complex Platform Workflows for a Social Media and Technology Company

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        Team Members

        Meet the experts

        Bailey Boyd DVP, Business Development and Strategic Growth

        Subeeshan Subramani

        DVP, Internal Automation
        Subeeshan has 20+ years of experience managing large automation & digital innovation projects to drive efficiencies.
        Paul Solomon VP, Client Services

        Yahya Bin Hussain

        Sr. Director of Agile Development
        Yahya drives complex tech efforts, building high-impact teams and systems that streamline ops and lower costs.