AI Services

Creating safe AI at the speed of innovation

The future of AI isn’t just smarter — it’s about trust at scale. We help you move faster to create safe and responsible models for real-world deployment.
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Employee for retail and ecommerce outsourcing services
How we help

Where rigor meets rapid development

The most transformative AI emerges when safety and speed align. We support the full ML development lifecycle — training with high-quality data pipelines, fine-tuning with human feedback and validating models rigorously to deliver responsible builds without compromising competitive advantage.
AI Services

AI safety at every layer

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Training data excellence

We curate diverse, high-quality datasets that reduce bias and improve model precision for reliable AI outputs.
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Human in the loop processes

Expert annotators guide AI behavior through reinforcement learning and continuous feedback to align with human values.
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Rigorous safety testing

Red teams stress-test AI systems with adversarial prompts and edge cases to identify vulnerabilities before launch and test how models behave under pressure and unexpected conditions.
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Real-time monitoring

We design escalation paths, monitoring workflows and human-in-the-loop systems to catch and correct harmful or unintended actions.
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Proactive risk mitigation

We identify model vulnerabilities early and embed safeguards to prevent misuse, bias and downstream risks throughout the model lifecycle.
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Trustworthy agent deployment

We implement safeguards for autonomous AI agents, ensuring reliable decision-making with appropriate human oversight.
Proven Excellence

Our results

Raising AI image generation model’s accuracy to 99%
Case Study
Raising AI image generation model’s accuracy to 99%
Specialized moderation boosts efficiency, quality and policy compliance of AI prompts and outputs.

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    How a Global Ecommerce Platform Generated $32M+ through Upselling

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    3 building blocks for responsible AI
    Insights
    3 building blocks for responsible AI
    In the rush to be AI-first, safety is too often an afterthought. Getting ahead starts from the beginning, building in safety and human-in-the-loop processes.

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      Global Marketplace Combats Fraud Through Financial Crime Operations

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      How to ensure trust in AI for CX
      Insights
      How to ensure trust
      in AI for CX
      When AI starts making decisions that impact customers directly, trust is a dealbreaker.

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        Scaling Complex Platform Workflows for a Social Media and Technology Company

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        Analyst Report

        A consistent
        Trust & Safety Leader

        Named a “Leader” in Everest Group’s Trust and Safety Services PEAK Matrix® Assessment three years in a row, our high measures include vision, strategy, value and innovation.
        Team Members

        Meet the experts

        Brennan Smith Global VP, GenAI Operations

        Brennan Smith

        Global VP, GenAI Operations
        Brennan has experience in leading global AI services through hypergrowth, scaling ops and partnering with world-leading companies.
        Spencer Huddleston VP, AI Operations, Digital Customer Experience

        Spencer Huddleston

        VP, AI Operations,
        Digital Customer Experience
        Spencer drives frontier AI model and enterprise success, with deep expertise and a commitment to responsible AI.