NEW BRAUNFELS, Texas – January 20, 2026 – TaskUs Inc. (Nasdaq: TASK), a leading provider of outsourced digital services and next-generation customer experience to the world’s most innovative companies, was named a Major Contender and a Star Performer in Everest Group’s B2B Sales Services PEAK Matrix® Assessment 2025.
Everest Group evaluates service providers based on their market impact and their vision and capability, providing a comprehensive assessment of the global sales services vendor landscape. TaskUs has been recognized as a Major Contender for B2B Sales Services for demonstrating strengths across the entire sales services value chain as well as investment into enhancing capabilities through AI solutions and partner ecosystem. In addition to strengthening its Major Contender positioning, TaskUs was named a Star Performer for B2B Sales Services for its strong business growth across multiple regions and multiple industries. TaskUs was one of the six vendors, out of the total 38, that was recognized as a Major Contender for both B2B Sales Services and B2C Sales Services.
“TaskUs offers comprehensive B2B sales services, spanning sales planning, inside sales, upsell, cross-sell and retention management. Its portfolio is further strengthened by a structured P4 framework that emphasizes skilled sales talent, optimized workflows, advanced tools and measurable outcomes,” said Divya Baweja, Practice Director at Everest Group. “Its proprietary gen AI suite is anchored by TaskGPT, a platform that houses solutions including AssistAI to deliver instant, customized responses, AuthorAI to enhance writing proficiency and PromptAI to generate real-time recommended responses. This is complemented by a strong partner ecosystem that includes AWS, Twilio, Sanas, Decagon, Regal, AuctusIQ and Gong, along with extensive talent management capabilities. These strengths have contributed to TaskUs’ recognition as a Major Contender and Star Performer on the Everest Group B2B Sales Services PEAK Matrix® Assessment 2025.”
“Our position in this Everest Group assessment is a true reflection of the strength of our client partnerships that deliver value through industry expertise, operational agility and our investments in AI & technology,” said Phil Hernandez, Global Vice President of Sales Outsourced Solutions at TaskUs. “The current landscape comes with both significant challenges and opportunities and our focus is on bringing together our ridiculously good teammates, our industry expertise, partner ecosystem and built for purpose AI solutions in a way that substantially increases the ROI for our clients.”
This is the second consecutive year that TaskUs has been recognized as a Major Contender for B2B Sales Services by Everest Group. In addition, TaskUs was also recognized as a Leader in Everest Group’s Trust and Safety PEAK Matrix Assessment® 2025, as a Major Contender in the EMEA region in the Everest Group’s Customer Experience Management (CXM) Services PEAK Matrix® Assessment 2025 and as a Major Contender in the Everest Group’s Financial Crime and Compliance (FCC) Operations Services PEAK Matrix® Assessment 2025.
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Licensed extracts taken from Everest Group’s PEAK Matrix® Reports may be used by licensed third parties for use in their own marketing and promotional activities and collateral. Selected extracts from Everest Group’s PEAK Matrix® reports do not necessarily provide the full context of our research and analysis. All research and analysis conducted by Everest Group’s analysts and included in Everest Group’s PEAK Matrix® reports is independent and no organization has paid a fee to be featured or to influence their ranking. To access the complete research and to learn more about our methodology, please visit Everest Group PEAK Matrix® Reports.
