Our Podcast

TaskUs’ co-founders – Bryce Maddock and Jaspar Weir – will explore all things customer experience (CX) with some of the industry’s foremost thinkers. Every episode will feature an in-depth conversation with a top executive who will share not just their successes but also their hair-raising failures with their CX strategy today. Jaspar and Bryce will be connecting with leaders in the startup space who are putting the customer first as a growth strategy as well as other enterprise companies who are reinventing the role of the customer. Join us every other Tuesday, as we break down and redefine what makes “Customer Experience” truly exceptional.

Episodes

27 Mar 2018

Ep 18 | Teams and Culture — How to Build a Team and Create a Culture with Alan Chamble...

Ep 18 | Teams and Culture — How to Build a Team...

27 Mar 2018
13 Mar 2018

Ep 17 | What’s Happening in Customer Service? — Predictions for the Future with Chad M...

Ep 17 | What’s Happening in Customer Service? —...

13 Mar 2018
06 Mar 2018

Ep 16 | Customer Success — Why Company Success Depends on Customer Success with Alliso...

Ep 16 | Customer Success — Why Company Success ...

06 Mar 2018
20 Feb 2018

Ep 15 | Driven by Data — Leveraging Data to Drive Business Change with Kalpana Chandra...

Ep 15 | Driven by Data — Leveraging Data to Dri...

20 Feb 2018
06 Feb 2018

Ep 14 | Start with Support — Providing Outstanding Customer Support via Non-Voice Chan...

Ep 14 | Start with Support — Providing Outstand...

06 Feb 2018
23 Jan 2018

Ep 13 | Personas and Metrics – Understanding Your Customer with Karen Tang of Prezi

Ep 13 | Personas and Metrics – Understanding Yo...

23 Jan 2018
29 Dec 2017

Ep 12 | Key Insights and Takeaways — Wrapping up Season 1 with Bryce and Jaspar

Ep 12 | Key Insights and Takeaways — Wrapping u...

29 Dec 2017
11 Oct 2017

Ep 11 | Umang Dua On Putting People First

Ep 11 | Umang Dua On Putting People First

11 Oct 2017
02 Oct 2017

Ep 10 | A Dropbox For Real Life Storage with Sam Rosen

Ep 10 | A Dropbox For Real Life Storage with S...

02 Oct 2017
19 Sep 2017

Ep 9 | Modern Monopoly with Alex Moazed

Ep 9 | Modern Monopoly with Alex Moazed

19 Sep 2017
05 Sep 2017

Ep 8 | Revolutionizing The Customer Service Space with Rob Bailey

Ep 8 | Revolutionizing The Customer Service Spa...

05 Sep 2017
22 Aug 2017

Ep 7 | Deconstructing Booker with Josh McCarter

Ep 7 | Deconstructing Booker with Josh McCarter

22 Aug 2017
08 Aug 2017

Ep 6 | A Glimpse Into the Future: Artificial Intelligence with David Tisch

Ep 6 | A Glimpse Into the Future: Artificial In...

08 Aug 2017
01 Aug 2017

Ep 5 | Start-up Scene in Austin and Learning More About SpareFoot with Charlie Marriott

Ep 5 | Start-up Scene in Austin and Learning Mo...

01 Aug 2017
18 Jul 2017

Ep 4 | From Brink of Failure to Success with Jonathan Swanson

Ep 4 | From Brink of Failure to Success with Jo...

18 Jul 2017
11 Jul 2017

Ep 3 | Ed Boyes Shares The Key Elements of Success in the Meal Kit Industry with Ed Boyes

Ep 3 | Ed Boyes Shares The Key Elements of Succ...

11 Jul 2017
27 Jun 2017

Ep 2 | Understanding and Meeting the Needs of Your Customers with Kirsty Traill

Ep 2 | Understanding and Meeting the Needs of Y...

27 Jun 2017
27 Jun 2017

Ep 1 | Redefining Hospitality And Customer Experience One Plate At A Time

Ep 1 | Redefining Hospitality And Customer Expe...

27 Jun 2017
27 Jun 2017

Ep 0 | Meet Bryce Maddock and Jaspar Weir

Ep 0 | Meet Bryce Maddock and Jaspar Weir

27 Jun 2017
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