Our Team

FEATURED EMPLOYEES

Marky Ma

Finance Manager

Marky Ma

Finance Manager

Bio

October 2015: It is a month that will be remembered forever as a milestone in TaskUs' history, for in that 10th month of 2015, Marky Ma joined the team as its new Financial Analyst. It is rumored that film composer John Williams offered to score his entrance for the moment that he stepped through TaskUs' door for the very first time. We may never know where fact separates itself from fiction. In January 2017, Marky was promoted to Sr. Financial Analyst and then to Finance Manager in 2018.

What we do know for certain is that Marky leads TaskUs' global pricing requests while working with our Sales, Operations, and Client Services teams. He also plays a critical role on our Global FP & A team.

One might ask, "From where did the myth, the man, the Marky come?" Alas, only his bosses at his former internships know for sure. We salute those brave bosses who mentored, trained, and guided him to become the financial superstar-in-the-making that we are proud to have on the TaskUs team today!

Marky graduated from Pepperdine University - a university he considers one of the most beautiful in the United States - with a Master of Science degree in Applied Finance.

In addition to wowing our socks off each and every day, Marky enjoys delicious cuisine, drawing on the weekends, and playing the multiplayer online battle arena video game "Dota 2". He regrets that his solo MMR (matchmaking rating skill level) in the game is "only 4000."

Addi Dela Cruz

Head of Brand, Environment for Communications, and Design

Addi Dela Cruz

Head of Brand, Environment for Communications, and Design

Bio

Addi Dela Cruz is responsible for managing TaskUs' different marketing functions in the Philippines, including strategic partnerships, digital advertising and professional creative services. He works with the company's internal and external clients to ensure that all communication efforts are aligned with and bring value to the brand.

He steps into TaskUs with a holistic background in account management, strategic planning, content marketing, and brand management, mostly from his tenure at a design and digital marketing agency that caters to some of the Philippines' biggest real estate, retail, banking, and pharmaceutical companies.

He earned his Bachelor of Science degree in Management and Minor in Creative Writing at Ateneo de Manila University, Philippines.

Outside TaskUs, Addi is a co-founder and the Chief Marketing Officer of a startup animal welfare organization and a freelance writer. Like most Millennials, he lives for new stamps on his passport and the world's best street food.

Jon Wouters

Vice President, Expansion and Growth

Jon Wouters

Vice President, Expansion and Growth

Bio

Jon is TaskUs' Vice President, Expansion and Growth. He caught the startup bug in 2008 as the first hire of an online rewards-for-recycling startup in LA. Jon grew with the company, spearheading the deployment of more than 1,000 recycling kiosks, eventually becoming the Director of Operations for their LA office. Eager for a new type of challenge, Jon joined our team in 2013, bringing his love of people management to the international operations of TaskUs. 

He holds a Bachelor of Arts degree in Latin American Studies from Tulane University and is a certified Scrum Master.

In fact, one might correctly consider that his personal life is even more intriguing professional one, if one is so inclined to believe – which we do.

Rumor has it that Jon was born raised by wolves. Although, like most wolf pups, he longed for so much more in life than scraps and baying at the full moon.  Jon is the first Eagle Scout to originate from his pack. While he took up drumming initially as a means to ward off predators over 20 years ago, he eventually migrated (sans pack) to Los Angeles where he has called home for the past eight years.

When not traveling to Manila, one will find him listening to or playing music. Today – and proving that one can never run too far from one's roots – he has formed a pack of his very own amazing dog, Dixie, who is beloved at TaskUs. Thus far, Dixie has shown no interest in either drumming nor leaving her pack with Jon.

Brandi Andrews

Training Manager

Brandi Andrews

Training Manager

Bio

Brandi Andrews joined TaskUs in December 2016 as a Training Manager. Located in San Antonio, Brandi maintains the training programs for new and current members. Brandi is currently launching new campaigns, building programs for soft skills, emotional intelligence and continued education courses. She is also assisting with new incentive programs at the new site.

Brandi spent the last eight years working in training and management roles in her previous organization. She created a training program from the ground up and improved the training satisfaction rate 47% peaking at 95% overall. She also maintained an internal auditing team where she streamlined processes that allowed the company to allocate resources elsewhere equaling the amount of ten salaries.

Brandi attended New Mexico State University on an athletic scholarship. She obtained her EMT License and health and nutrition certification. In 2013, she obtained her ITIL V3 Certification and in 2016, Brandi earned her Lean Six Sigma Green Belt and is currently working on her Black Belt.  She is also working on an Emotional Intelligence/Personal Success Series and Certification.

Brandi spends most of her time with her family, as she and her husband have six children. She also enjoys travel, photography, self-improvement books, wine tasting and live music. An avid gardener, Brandi spends time raising flowers and recently added a herb and vegetable garden to her resume.

Ryan Bobos

Director of Data Science

Ryan Bobos

Director of Data Science

Bio

Here's the thing about Ryan: he's amazing. Sure, he's been TaskUs' Director of Workforce Management since June 2015. Sure, he inspires his colleagues on a daily basis with his impressive insight, dedication to excellence, intellect and top-tier skills. And sure, he's a great guy that everyone values around the office.

No, what makes Ryan utterly amazing is that he's a fan of the DC Universe comic books - especially, the Justice League, Batman, Flash and the Green Lantern. So yes, Ryan is freaking amazing. Superheroes, like Ryan, simply can't be any other way but so!

Ryan provides strategic direction, tactical leadership and day-to-day responsibilities for the Workforce team. He ensures proper staffing and training to accomplish departmental goals and objectives. He collaborates key stakeholders to develop processes, procedures, and methodologies, which support the company's culture and goals. Ryan drives cost savings initiatives for operational efficiencies. He also assesses and quantifies near-term risk and opportunities, and the impact of business initiatives.

He began his TaskUs career as Team Leader in August 2011. By January 2014, he was promoted to Operations Manager. When January 2015 rolled around, our resident superhero was promoted again, this time to his current position as Director of Workforce Management.

Before TaskUs, he held roles at Stellar Global Solutions, ePerformax, eTelecare Global Solutions and ITEC Support Plus.

He holds a Bachelor degree in Electronics from the Technological University of the Philippines.

Kawaljit Singh

Vice President of Workforce

Kawaljit Singh

Vice President of Workforce

Bio

Kawaljit Singh hails from the silicon valley of India (Bangalore). In a career spanning over 18 years, he has had many experiences. His first job was working as a transport supervisor in his father's company before moving on to a sales role with LancoNet Internet Service provider where Kawaljit focused on retail sales for dial-up internet & web hosting services. He currently serves TaskUs as its Vice President of Workforce.

His outsourcing career began with the captive center at AOL India. There he cherished his first BPO experience working as a Customer Care Consultant and quickly moved up the value chain within the same organization serving in various capacities including as a real-time specialist for AOL's Command Center, Team Lead, and Sales Operations & Special Projects role with the Managing Director of the company.

In the last decade (2006 onwards), Kawaljit has specialized in standardizing/implementing WFM processes as well as restructuring and leading large WFM Shared Services functions in BPO's like Aegis People Support (now Teleperformance) and Sutherland in the APAC region.

He is not a stranger to the Philippines and can speak a bit of the local dialect (Tagalog). In his free time, he loves to play cricket, basketball and enjoys participating in karaoke sessions. On weekends, he loves to plan and organize vacation tours in amazing holiday destinations across India and the Philippines for large groups. He lives with his family in India and is a proud father of a son whom he calls Rocket Singh (because he keeps flying all over). His motto is "Do your best & leave the rest.'

Stephanie Long

Director, Client Services & Solution Design

Stephanie Long

Director, Client Services & Solution Design

Bio

Stephanie Long joined TaskUs in February 2017 as Director, Client Services & Solution Design. With more than 10 years in the BPO industry, her split role gives her the opportunity to support clients in multiple ways - both as a direct manager and with creative ideas to further our clients' customer engagement strategies.  

Stephanie has spent most of her professional life in communications roles for a variety of Business Services organizations like actuarial services and insurance groups. Taking a role supporting large-scale CRM opportunities, she became addicted to the fast pace of the BPO industry and hasn't been able to tear herself away since. Most recently she ran the PreSales Team for The Minacs Group (recently acquired by Concentrix), supporting the enterprise in business pursuits.

Stephanie found her way to Temple University in Philadelphia, Pennsylvania, graduating Summa Cum Laude with a B.A. in Journalism, Public Relations and Advertising.

Stephanie lives in Green Lane, PA with her husband, two children, a Great Dane named Esther and the cat who hates Esther. When they aren't racing from activity to activity, she and her family enjoy a good, competitive game of Jeopardy. She is also a proud fan of Neil Diamond.  

Steven Amaya

Financial Controller

Steven Amaya

Financial Controller

Bio

Since joining TaskUs in August of 2015, Steven has leaned on his experience in operational finance and accounting to help improve processes and gain efficiencies in the finance department. As Financial Controller, he manages the day-to-day finance and accounting operations for our Santa Monica, California headquarters and our San Antonio, Texas delivery center, as well as our financial reporting and analysis.

Previously, Steven worked as an accountant for an asset management firm and an equity trading company in New York before holding an Assistant Vice President (Finance) position at a commodities trading firm in Greenwich, Connecticut.

He holds a Bachelor of Arts degree in Accounting from Hartwick College in Oneonta, New York.

Steven enjoys spending most of his free time with friends and is a passionate soccer fan.

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