Our Team

FEATURED EMPLOYEES

Aaron Shobe

Sr. Manager, Facilities & Growth

Aaron Shobe

Sr. Manager, Facilities & Growth

Bio

Recently promoted to Sr. Manager, Facilities & Growth, Aaron joined TaskUs in September of 2016 as the Facilities and Growth Manager at our newest site in San Antonio. In just a short time, Aaron's achievements have been instrumental in the site's growth to ensure our teammates have one of the best places to work at. In addition to helping with the build-out and design of the San Antonio office, he now oversees all IT, Facilities and Office Management for San Antonio.

Previously, Aaron worked for a medical software development company where he was manager of site operations. He oversaw the development of the office from training, to IT support, to build-out for future growth.

Aaron holds a Bachelor degree in Business Administration from the University of Texas at San Antonio.

He enjoys spending time with his family and friends. He is a Facilities and Growth manager by day and a youth pastor by night. He is also a part owner of a small plumbing company in San Antonio.

Diane Tabernilla

Sr. Manager, Client Services

Diane Tabernilla

Sr. Manager, Client Services

Bio

Diane Tabernilla joined TaskUs in October 2016 as Sr. Manager, Client Services overseeing the North American market for one of our biggest accounts. She brings 14 years of BPO industry experience with specialties in Operations Management, Project Management and Client services.

Diane came from the old school BPO industry and started off as a Customer Service Associate doing sales and technical support. She worked her way up to a Team Leader role for a technical support program handling internet services. By 2007, she had moved up the ranks to a more senior Operations Manager position where she oversaw customer service and technical support for multiple lines of business for Microsoft Xbox.

She has managed voice, back office, inbound and outbound programs and has helped various lines of business ranging from sales, to customer service, to technical support. In 2013, a desire to try something different and expand her blossoming knowledge and skills led her to a career pivot toward project management.

During her three-year stint as a Senior Implementations Manager, Diane built two sites in the Philippines and one in Latin America. She launched over 20 new programs and ramped over 5,000 agents across different sites. She stayed with Etelecare International for 2 years and 12 years with Expert Global Solutions. Her current goal: stay with TaskUs until she retires!

Diane holds a Bachelor's Degree in Communication from the Colegio De San Juan De Letran and has acquired additional certifications from AMA University. She has plans to pursue a PMP certification in 2017.

Having lived in the Philippines for more than three decades, Diane has developed a love for the ocean. She loves the beach! Should you wish to find her, you would do well to look for her lounging on the shores of Boracay or Zambales - unless she is busy planning a trip to a new beach locale! She enjoys skim boarding and paddle boarding. However, a former "diving trauma" led her to keep things above water!

She currently resides in Las Vegas, Nevada with her husband and four sons. During the day, she is a busy-bee corporate employee. At night, she enjoys cooking the "best home cooked meals" for her boys. She loves watching TV shows on HGTV and drama series like Dexter, Gotham, 24 and Suits

Gary Miller

Vice President of Information Security

Gary Miller

Vice President of Information Security

Bio

Many have dreamt of having their own personal bodyguard to protect themselves from the increasingly dangerous world.  TaskUs doesn't have to dream; we have Gary Miller as our Sr. Director, Information Security!

Gary serves as the InfoSec leader who is responsible for the protection of our enterprise systems and managing all matters of IT risk and compliance.  It's not an easy job, but Gary wolfs down challenges for breakfast!

He joined TaskUs in 2015 and was tasked to build the InfoSec function globally.  He also focuses on our IT security certification aspirations that include the industry platinum standard – the PCI Data Security Standard.

He comes to TaskUs from PwC's Risk Assurance cybersecurity consulting group where he advised and assisted clients with reducing their IT risk and increasing their security capabilities.  Prior to that, he was responsible for the delivery of managed security services and infrastructure security operations at Dell SecureWorks.

Gary earned a Bachelor of Finance from Miami University.  He holds an MBA from California State University, Long Beach.  Additionally, he holds a number of professional certifications including CISSP, CISA, CIA, CRMA, CCSA and ITILv3.

Outside of the office, Gary enjoys spending time with his wife and two kids, as well as lifting weights while listening to his favorite cybersecurity podcasts.

Paul Solomon

Vice President of Client Services

Paul Solomon

Vice President of Client Services

Bio

Paul Solomon started at TaskUs in 2017 as Client Partner, and as of November 2017, is now the Sr. Director, Client Services of our San Francisco office, where he supports the growth needs of our clients in the Bay Area. He has been in the customer service industry for over 25 years–half of that time being grounded in highly customer-centric roles for Home Depot.

Before joining our sales team, Paul's most recent experience involved supporting large retail, logistics and consumer brands for Convergys and Xerox. In these roles, he developed solutions and supported programs on, near and offshore. During his time at Home Depot, he was the first team member assigned to help the company develop and execute a holistic contact center strategy. Paul's accomplishments in these roles, coupled with his financial experience as a CPA, makes him well-versed in deepening relationships with our current clients and helping them prepare financial models that meet their budget requirements.

Paul graduated Magna Cum Laude from Centenary College of Louisiana, the oldest private college west of the Mississippi River. After earning his CPA and spending several years with the accounting and consulting firm of KPMG, he made the move into the customer service arena and never looked back.

When he isn't helping our clients develop their strategy, he loves playing tour guide in The City by the Bay and beyond. As someone who has spent a significant time of his career supporting operations across the globe, Paul enjoys the opportunity to showcase the Philippines to those who have never visited before. He has an eclectic taste in music and culture that fits nicely with all San Francisco has to offer.

Arjay Angodung

Vice President of Operations

Arjay Angodung

Vice President of Operations

Bio

Arjay Angodung serves TaskUs as its Vice President of Operations, Lizzy's Nook in the Philippines. We're lucky to have him!

Throughout his 15 years of experience within the BPO industry managing a variety of verticals and industries, Arjay has consistently delivered meaningful results. He excels in identifying operational and financial opportunities, as well as managing the execution of strategic initiatives that helps him to crush KPIs and goals. Optimising business results and improving decision-making at all levels of business get him there.

Previously, Arjay held senior leadership roles at PeopleSupport, Inc., Aegis Philippines, Inc., and Teleperformance.

Arjay earned a degree in Applied Corporate Management from De La Salle University.

Arjay is a massive Elvis Presley fan and impersonated the legend in front of several hundred people when he was eight-years-old. He is also a huge Tupac Shakur fan, although good-naturedly he admits, "I can't rap to save my life".

King Leung

Director of Client Services

King Leung

Director of Client Services

Bio

Since joining TaskUs in 2012, King's colleagues have relied on him to consistently achieve fantastic results in client satisfaction across his expert care as our Sr. Manager, Client Services.

King masterfully combines his hunger for excellence with his pristine attention to detail, his innate ability to understand his clients' needs and unmatched ability to deliver results. Consequently, King consistently leads account teams that deliver best-in-class customer services across his entire client portfolio.

Prior to TaskUs, King served as the President of the National Society of Leadership and Success (Davis Chapter). His ability to recruit and train was immediately tested as he successfully led a membership growth and involvement initiative that rejuvenated the organization from 27 members to 120 active members by the conclusion of his one-year tenure.

During his tenure as Program Manager for Executive Coach International in Singapore, he was instrumental in creating seminars and workshops for professionals who are passionate about personal and career development. He also played an active role as a copywriter in the campaign team that broke Singapore's national record at the Leap of Dreams event.

King earned his Bachelor of Science degree in Managerial Economics from the University of California, Davis.

He enjoys meditation, international travel, swimming and spending quality time with family and friends. As in his professional life at TaskUs, King doubles as the Energizer Bunny in his personal life as he pursues a relentless passion and drive for lifelong learning. The music industry may have had Elvis, but TaskUs has the King!

Max Ireland

Sr. Manager, Client Services

Max Ireland

Sr. Manager, Client Services

Bio

Max joined the TaskUs Client Services Team in September 2015 after being inspired by the company's vision, tremendous growth and list of exciting clients. Since joining, he has managed top accounts located across three continents - Australia, Europe (the United Kingdom) and North America (the United States) - and utilized his unique experiences to add value and insight to each!

Max is passionate about customer experience, coaching and using technology to help realize incremental gains in performance for his clients. He brings over seven years of experience to TaskUs from a variety of roles that have supported call centers throughout Australia and the Philippines.

He started his career down under with Australia's largest telecommunications company. Before joining the TaskUs Client Services team, Max was an account manager at a top Australian BPO and helped a variety of businesses to scale and to build their customer support teams.

He is a graduate of Guilford Young College in Hobart, Tasmania. Max recently finished the Data and Analytics course with TaskUs.

A perfect weekend morning for Max involves meditating, good coffee, a long run and a casual game of basketball with friends. He loves all genres of music - helpful in his brief, but rewarding former life as a music industry photographer. Max owns an ever-growing vinyl collection. For those not in the know: vinyl is similar to a digital music file but actually cool. His musical tastes range from Prince to Sublime, yet holds a special place in his collections for Australian artists such as Paul Kelly and The Beautiful Girls.

In short - Max is one cool cat.

Robert Hayes

Chief Operations Officer

Robert Hayes

Chief Operations Officer

Bio

Since joining TaskUs in January 2015 as our Site Director for the Philippines, Robert Hayes has delivered expertise and a passion for creating a culture of development, achievement, and growth. He has been pivotal in leading the company's ridiculously rapid growth - from 1,000 to over 15,000 during his tenure (so far). Simply put: he's thrived!

Robert's experience in the BPO industry is phenomenal. In 2007, NCO appointed him to the role of Regional Business Manager... and promptly promoted him later that same year to General Manager of NCO Canada. Why? He demonstrated an impressive ability to create efficient and effective business processes and strategies that let the company shine in the market. NCO promoted him in August 2010 to Assistant Vice President of Operations for the Philippines.

At TaskUs, he has demonstrated an impressive ability to personify the company's core values that in combination with his vast BPO experience earned him our Country Manager role in the Philippines. From professionalizing departments' tasks to recruiting, and employing top-tier candidates to achieve wow-inducing results across every department, Robert has been a key player is the growth and success of the company. Thus, he has been promoted to our Chief Delivery Officer, overseeing our global operations.

When he's not thinking of new ways to improve TaskUs, Robert enjoys working out in the gym and spending time with his wife and kids. He supports the NHL's Vancouver Canucks, despite believing that "My team sucks." That's loyalty!

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