our
team

Balaji Sekar

Chief Financial Officer

Balaji Sekar

Chief Financial Officer

Bio

TaskUs is very pleased to welcome Balaji Sekar as its new Chief Financial Officer.  He brings 18 years of finance and accounting experience - across three continents - to his new role on the executive team.

Balaji previously held senior leadership roles in finance at Sutherland Global Services, Sutherland Healthcare Solutions, and most recently at PatientSafe Solutions.

He holds an MBA (Finance & Strategy concentrations) from the Booth School of Business at the University of Chicago.

Balaji has lived in nine major cities around the world.  While growing up in his native India, he's proud to have learned seven (SEVEN?!?!) languages!  In addition to be the father to one of the smartest kids any of us at Headquarters have ever met, Balaji takes a lot of pride in learning a new skill each and every year.

What's on deck for 2016?  Swimming!  It's wonderful to see California rubbing off on such a great guy like Balaji!

Rosanna Arceo

Director of Controllership and Payroll

Rosanna Arceo

Director of Controllership and Payroll

Bio

Rosanna Arceo joined TaskUs as our new Director, Controllership and Payroll in March 2016. She leads such functions as accounts payable, account receivables, treasury, financial reporting, payroll and compliance.

She is a seasoned professional with almost 20 years of substantial experience in financial and management accounting, systems implementation and process migrations, project management, internal audit, service delivery finance (focused on activity costing) and operational excellence, as well as tax and statutory compliance. Before TaskUs, she held leadership positions of increasing responsibility and stature in finance at Accenture and Maersk Global Services.

Rosanna graduated Cum Laude with a Bachelor of Science degree in Accountancy from Pamantasan ng Lungsod ng Maynila. Additionally, she is a Certified Management Accountant from ICMA in Australia.

She loves to travel and feels very lucky to have seen places around the world in the earlier part of her career. When she travels, her top agenda items are to taste local cuisines and to visit local markets to understand the lives of the local populace. She loves to experiment in the kitchen by creating her recipes and takes great joy in receiving compliments from her family members that try her creations. On most weekends, on can find her relaxing in Antipolo (just east of Manilla) where she enjoys the cool breezes and green scenery.

Cris Llorente

Executive Assistant to the President

Cris Llorente

Executive Assistant to the President

Bio

The professional life of an executive assistant is rarely an easy one. The hours are long, the demands can seem unrealistic, and the pressures to achieve excellence are non-stop so that the boss can succeed. Since joining TaskUs as the Executive Assistant to the President in early 2016, Cris Llorente has delivered a masterclass in how to excel in such a role.

Cris shines each and every day at TaskUs. While she accomplishes much of her duties behind the scenes, Cris diligently and successfully executes her tasks so that our President can thrive in his.

Colleagues have quickly come to rely on this fearless warrior for the finest merchandise this side of the river Jordan, on sale today, come on down! Heh, heh. Look at this! Yes! Combination hookah and coffee maker - also makes Julienne fries! Will not break, will not - it broke.

Wait - that's from Aladdin.

Take Two: Colleagues have quickly come to rely on her sharp wit, her commitment to excellence, vivacious personality and being someone that gets things done right the first time!

Before TaskUs, she held a variety of executive assistant and account executive roles across the Los Angeles Metro area.

Cris attended the University of Washington. She has a passion for learning new things that helps her to make her such a success throughout her tenure at TaskUs.

In her spare time - and as a working mother that's probably more than a little bit optimistic - Cris loves exploring all that Los Angeles has to offer: the beaches, the traffic, the tasty cuisine, the traffic, a relaxing glass of wine, the traffic, physical fitness activities and the traffic. She is the proud mother of a beautiful daughter.

Arbie Senga

Director of Information Security

Arbie Senga

Director of Information Security

Bio

Arbie Senga - the one and only - has dutifully served TaskUs as our Director of Information Security since he joined the company in January 2016. Arbie has had an extensive career in providing top-notch information security - 12 years and counting!  His specialties include strategic planning, network/web testing, compliance reviews, implementation, management, team leadership and driving revenue growth.

Before TaskUs, Arbie held leadership roles at SeQure Technologies, Arbitoy Media Solutions, IT Group, Cogmotion, CheQ Systems and Ecommsite Solutions.

He holds a Bachelor of Science degree in Business Administration (focusing on E-Commerce) from Miriam College in the Philippines.

Arbie is passionate about music; he loves to play the guitar and is a "sucker for heavy riffs and rockin' beats.” When time permits, he enjoys playing gigs and will "jam with anyone.” Music aside, he still makes room on his calendar for mastering video games!

Brandi Andrews

Training Manager

Brandi Andrews

Training Manager

Bio

Brandi Andrews joined TaskUs in December 2016 as a Training Manager.  Located in San Antonio, Brandi maintains the training programs for new and current members. Brandi is currently launching new campaigns, building programs for soft skills, emotional intelligence and continued education courses. She is also assisting with new incentive programs at the new site.

Brandi spent the last eight years working in training and management roles in her previous organization. She created a training program from the ground up and improved the training satisfaction rate 47% peaking at 95% overall. She also maintained an internal auditing team where she streamlined processes that allowed the company to allocate resources elsewhere equaling the amount of ten salaries.

Brandi attended New Mexico State University on an athletic scholarship. She obtained her EMT License and health and nutrition certification. In 2013, she obtained her ITIL V3 Certification and in 2016, Brandi earned her Lean Six Sigma Green Belt and is currently working on her Black Belt.  She is also working on an Emotional Intelligence/Personal Success Series and Certification.

Brandi spends most of her time with her family, as she and her husband have six children. She also enjoys travel, photography, self-improvement books, wine tasting and live music. An avid gardener, Brandi spends time raising flowers and recently added an herb and vegetable garden to her resume.

Joseph Patrick Javelona

Senior Operations Manager

Joseph Patrick Javelona

Senior Operations Manager

Bio

Since joining TaskUs in late 2015 as Senior Operations Manager, Joseph Patrick (or "JP” to those in the know) has leveraged his 15+ years of experience in BPO Operations to launch and scale successfully the two fastest growing campaigns in Cavite. He oversees the day-to-day operations of Lizzy's Nook in Cavite while managing the second largest and most profitable campaign of TaskUs.

JP started his career in the hotel and restaurant industries before he transitioned into telecommunications (customer service).  From there, he joined the BPO industry during its earliest days with startups such as Customer Contact Center (C3) and Ambergris Solutions before working his way up the ladder to a senior leadership position at Telus International Philippines.

JP holds a Bachelor of Science degree in Hotel and Restaurant Administration from the University of the Philippines.

He loves to travel and sightsee with his wife and son and explore different cultures within the region. JP's a self-described "techno geek, gadget fanatic and audiophile” who owns several pairs of headphones that cater to different musical genres. He loves to watch movies and anime and engages in racquet sports in his free time.

David Oh

Senior Accountant

David Oh

Senior Accountant

Bio

David Oh joined TaskUs in April 2016 as the Senior Accountant at Headquarters in Santa Monica, California. Since coming on board, he has taken on several Accounting/Finance functions to great success. His primary responsibilities are focused on the US domestic financial record books, producing financial reporting packages and improving business process for his department.

Previously, David worked at KPMG – one of the Big 4 firms – for 4 years in its Advisory/Risk Consulting group.  While at KPMG, he excelled as its Lead Senior Associate on various client engagements within the Financial Services industry. Additionally, David has extensive experience developing audit plans, documenting processes via narratives and flowcharts, leading SOX improvement projects, testing key controls and reviewing work papers.

David holds a Bachelor of Science degree in Accounting (with a minor in Entrepreneurship) from Lehigh University. He recently became a New York State Certified Public Accountant (CPA) in 2016.

Originally a New York City native, David made the move to Los Angeles in 2015 with a change in lifestyle in mind. He likes to travel and attend music festivals all over the country. David enjoys cooking Korean food at home, as well as trying out new restaurants. He is a photography hobbyist and enjoys discovering fresh perspectives through his art.

Rochelle "Roch" Vilo

Director of Learning & Development

Rochelle "Roch" Vilo

Director of Learning & Development

Bio

Rochelle Vilo joined TaskUs in July 2015 and quickly impressed her colleagues with her passion for excellence, engaging personality, collaboration skills and commitment to teamwork. She is a TaskUs leader and currently serves the business as its Director of Learning & Development. She values tying organizational goals into training and employee development initiatives.

She has nearly a decade of experience in learning and development within the outsourcing industry. Her areas of specialization include developing, facilitating and improving organizational development training initiatives that include new hire training, continuous employee development programs, local and global training initiatives and internal communications.

She has spearheaded teams that were responsible for developing, facilitating, and improving new hire training efforts, refresher classes, as well as continuous employee development classes for customer service and technical support programs within the telecommunications, healthcare, collections and sales industries. Her experience in creating new hire training initiatives includes coverage on accent neutralization, communication skills, U.S. culture and geography, and caller experience skills. Within her nine years of training experience (including stints at NCO and RMH Teleservices), she developed and facilitated employee development training programs that were aimed to enhance employees’ key management skills and competencies.

Roch joined TaskUs armed with a Bachelor of Arts degree in Communication Arts from Miriam College in Quezon City, Philippines.

Roch – as she is affectionately known to her friends at TaskUs – grew up wanting to become a lawyer, but college courses in communication arts led her down a divergent path. A gifted vocalist, she considered vocal coaching before discovering her passion for training. She keeps a diary because she enjoys writing. She enjoys spontaneous, long walks – WAIT! Where are you going, Roch? (Hopefully nowhere for a very long time to come, because TaskUs wouldn’t be the same without you!)

Blake Hatcher

Financial Controller

Blake Hatcher

Financial Controller

Bio

Since joining TaskUs in 2015 as our Financial Controller at headquarters in Santa Monica, Blake has built a best-in-class Finance team.  Among his many duties, he provides key financial data, analysis and reporting to assist in critical business decisions. Within his first year, Blake successfully managed the company’s first annual financial statement audit that validated our exponential growth during those 12 months!

Previously, Blake held several roles managing the financial accountability of organizations ranging from a real-estate start-up (where he led an enterprise-wide, fully scalable accounting and property management system implementation) to a television production company (where he developed and implemented stringent internal controls and processes to comply with Sarbanes-Oxley requirements due to being acquired by a public company).

Blake holds a Bachelor of Arts in Business Administration from Chico State University, California. He has been a California Certified Public Accountant in the state since 2005.

In addition to his professional duties, the local community benefits from his kind heart.  He serves as Chairman at Partners for Potential – a non-profit that helps developmentally disabled adults to reach their full potential and is currently entering his 10th year as a board member!

Don’t let his wizardry for numbers fool you.  Blake is also a skateboard-riding adrenaline junkie, and loves going to live music shows in the punk rock and gangster rap genres!  Additionally, he loves to travel around the world with his wife and son.

Anna Co

Vice President of Business Development - Philippines

Anna Co

Vice President of Business Development - Philippines

Bio

As Vice President of Business Development in the Philippines, Anna is expected to be the company's expert on the bidding/RFP (Request for Proposal) process, as well as the site visit process that includes development of comprehensive responses, closely coordinating with key departments and building competitive strategies to win business.

Additionally, Anna sets up and manages the Lead Generation team to help grow our sales pipeline and accelerate our revenue growth. She's pretty awesome!

Anna brings more than 14 years of BPO experience to TaskUs. She served in similar roles and functions with The Minacs Group, STARKEK and VXI Global Solutions, Inc.

Anna graduated from St. Paul Manila with a degree in Business Management. Impressively, she earned cum laude honors for her hard work. Following her undergraduate studies, she attended the University of the Philippines where she received her MBA. Additionally, she holds a post-graduate degree at JAIMS, located in Honolulu, Hawaii.

In her free time, Anna takes her smart and "highly opinionated" son to different places so they can enjoy the world together! She likes to collect beautiful things, read books, enjoys regular spa sessions and aspires to be a yogist someday.

Austin Ham

Business Development Representative

Austin Ham

Business Development Representative

Bio

Austin Ham joined TaskUs' Sales department in January of 2017 as its new Business Development Representative. His duties include helping the Sales team to grow their pipeline by finding new opportunities to pursue and help grow the business. He has been a part of sales organizations for four years and is excited to do his part to help TaskUs grow.

Previously, Austin worked as a Sales Operational Analyst to support a sales team within the outsourcing industry that focused on facility maintenance work. Since then, he has gained experience with inside sales and business growth as a marketing consultant for the leader in digital publishing solutions for associations and digital marketing solutions for B2B marketers who connect the B2B world.

Austin holds a Bachelor of Science in Business Administration with a concentration in Organizational Behavior and Human Resources from the University of Texas at Dallas.

Austin enjoys spending time being around anything involving music. In his free time, he is either making music, going to shows or working with local musicians to help them achieve their goals. He plays the drums, guitar and many other instruments in his recording studio in Dallas, Texas.

Mary Charlotte Gamboa

Senior Director of Client Services

Mary Charlotte Gamboa

Senior Director of Client Services

Bio

Since joining TaskUs as our new Senior Director of Client Services in April 2016, Mary Charlotte has provided excellent customer experiences to those clients in her care.

While her life's ambition was to become a doctor, twist intervened and led her to her true calling in the outsourcing world. It's worked out pretty well for her, so she thinks she'll stick with it.

Mary Charlotte graduated from the University of Phoenix with a degree in Information Technology and from De La Salle University with degrees in Psychology and Marketing Management.

After spending the past four years in Las Vegas, Nevada, she and her family returned to "the mother country” - the Philippines. Charlotte enjoys spending time with her husband and their four beautiful daughters. Her husband is a television actor in the Philippines. Her favorite past times include shopping, going out to eat with her family and walking.

Johnny Follin

Sr. Implementation Manager

Johnny Follin

Sr. Implementation Manager

Bio

In January 2017, Johnny Follin was promoted to Sr. Implementation Manager. He is responsible for implementing new clients as well as serving as the primary contact throughout the entire implementation process. By developing a comprehensive implementation design and timeline, he ensures that all clients' needs are met and provides recommendations as needed. Previously, he served TaskUs as a Project Manager.

He serves as the conduit between the client and support departments in the Philippines and strives to ensure the implementation experience is a positive and memorable one. His words. Our words: He's a project management rock star!

Prior to joining TaskUs in 2015, Johnny managed a team of implementation consultants at one of the nation's largest professional employer's organization. He brings over nine years of customer support and implementation experience to the TaskUs team.

Johnny holds a BA in Political Science from Point Loma Nazarene University, as well as an MBA from Keiser University. He is also a registered EMT and is a licensed Health and Annuities agent in the State of California.

In his (additional) role as the Chair of the TaskUs Wellness Committee, Johnny inspires the entire team to aspire to live a healthy and active lifestyle! Our waistlines thank you, Johnny!

He is an avid runner and regularly takes dance classes, such as ballet and jazz. An adventurer at heart, Johnny loves to travel and explore the world. In his down time, he volunteers with the LA Conservancy and enjoys spending time with friends, family and his dog.

Christian Parlade

Director of Financial Planning & Analysis

Christian Parlade

Director of Financial Planning & Analysis

Bio

Christian is bunny-centric, and an ex-operations, ex-stock market guy. But he really is a closet farmer as he takes care of various herbs in his garden. Being one with the soil, he can talk vermiculture with the best of them (look it up in Google images). He is also an avid pro-wrestling fan and imagines his presentations being prefaced with rock entrance music and pyro.

In his past stints at work, he is known as a strong cultural advocate and constantly badgers people to exercise, to live within their means, and to stop smoking. He has worn hats in Operations and Finance and a little bit of everything else. He would routinely read into numbers from reports, unearth related stories from his Q&A with stakeholders, and pursue simple but logical solutions.

As he strives to ensure campaign profitability, trust that he will reach out to you one of these days and know that it will be an interesting meeting. He takes his coffee with 3 cream, 1/2 brown sugar.

Indra Purmale

Client Services Manager

Indra Purmale

Client Services Manager

Bio

After living in New York for ten years, Indra recently relocated to Los Angeles in search of a creative, innovative, fast-paced startup environment that was filled with people who are passionate about their work. She managed to find all of that – and more – at TaskUs, a company that has a firmly defined culture driving its business operations and core values that are reflected throughout every level of the organization!

We believe in you too, Indra!

In her Client Services Manager role, she loves to engage with her clients at a strategic level, to ensure that their long-term needs are anticipated and achieved while building a partnership of trust simultaneously. She is particularly proud of TaskUs' investment in its employees and to the larger community through initiatives such as the company-funded TaskUs Scholar's program that pays for the private school education for the children of its Filipino employees.

Indra spent five years working in the educational travel industry for the tour operator behind The Metropolitan Museum of Art, as well several others of the nations' preeminent museums, alumni associations and cultural organizations' travel programs (including Beyoncé and Jay Z’s trip to Cuba).

In her former professional life there, Indra began in a customer service role, followed by a promotion to lead the department, and eventually moved into Operations & Development where she saw firsthand the significance of a great customer experience.

Indra holds a Bachelor of Arts degree in sociology from New York University.

Though she misses the hustle and bustle of New York City where she found daily inspiration in its streets, she now finds it in the beauty of the Pacific in her new home.

When not traveling back to her native Latvia or exploring new parts of the globe, Indra can be found spending time with her family and friends or curling up with a good book.

TaskUs honored Indra in July 2016 with its prestigious LizardBear Legend Award for her significant contributions to the success of our company!

Rey Salazar

Chief of Staff - Philippines

Rey Salazar

Chief of Staff - Philippines

Bio

Rey joined TaskUs as its Chief of Staff in April 2016 to manage business critical strategic initiatives for the Philippine executive team. He also leads the Project Management team and the Brand, Environment, and Design team.

Prior to joining TaskUs, Rey held several positions in the Strategy and Execution group of Citibank’s regional shared service center, before shifting to Corporate and Investment Banking as one of its coverage bankers.

He holds a Master of Liberal Arts degree in Management from Harvard University.  Additionally, he graduated Magna cum Laude from the University of the Philippines with a Bachelor of Science degree in Molecular Biology and Biotechnology.

On his spare time, Rey likes to do a bit of cycling and is a long-suffering Knicks fan. Go Knicks!

Stephanie Long

Director, Client Services and Solution Design

Stephanie Long

Director, Client Services and Solution Design

Bio

Stephanie Long joined TaskUs in February 2017 as Director of Client Services and Solution Design. With more than 10 years in the BPO industry, her split role gives her the opportunity to support clients in multiple ways - both as a direct manager and with creative ideas to further our clients’ customer engagement strategies.  

Stephanie has spent most of her professional life in communications roles for a variety of Business Services organizations like actuarial services and insurance groups. Taking a role supporting large-scale CRM opportunities, she became addicted to the fast pace of the BPO industry and hasn’t been able to tear herself away since. Most recently she ran the PreSales Team for The Minacs Group (recently acquired by Concentrix), supporting the enterprise in business pursuits.

Stephanie found her way to Temple University in Philadelphia, Pennsylvania graduating Summa Cum Laude with a B.A. in Journalism, Public Relations and Advertising.

Stephanie lives in Green Lane, PA with her husband, two children, a Great Dane named Esther and the cat who hates Esther. When they aren’t racing from activity to activity, she and her family enjoy a good, competitive game of Jeopardy. She is also a proud fan of Neil Diamond.  

Trina Baranda

Senior Client Services Manager

Trina Baranda

Senior Client Services Manager

Bio

Trina Baranda recently joined TaskUs as Senior Client Services Manager. She manages multiple US-based clients based out of Cavite., Philippines.

Trina is a 14-year veteran (and counting) of the BPO industry. She started as an agent in 2003 and eventually moved up and joined the Training department. She has held various positions from Trainer to Vendor Manager for training on the client side, where she oversaw four vendors with seven sites in the Philippines. She traveled to Montego Bay, Jamaica; Bogota, Colombia; and Melbourne, Australia to lead and set up these international centers. Three years ago, she transitioned into a senior leadership position in Client Services and handled a mixture of Australian, US and local APAC accounts with headcounts ranging from 20 to 1,500 across diverse verticals (travel, telecommunications, food, technology, banking and customer service) for companies such as DISH and Teleperformance.

Trina holds a Bachelor's in Communication degree majoring in Media Productions from Assumption College in Makati City, Philippines. She earned her Six Sigma Certification in 2009 from the Ateneo Graduate School of Business Center for Continuing Education in Makati City, Philippines.

Outside of work, Trina enjoys watching an array of TV series, reading, playing pool, traveling and hitting the beach. She is passionate about being a mother to her 11-year-old daughter and preparing hearty meals for her loved ones. She makes a mean burrito!

Gary Claydon

Senior Director of Corporate Applications

Gary Claydon

Senior Director of Corporate Applications

Bio

Since joining in March 2016 as TaskUs’ new Senior Director of Corporate Applications, Gary has concentrated his professional efforts on the recruitment, HCM, payroll and business intelligence parts of the business. His focused efforts and dedication have delivered considerable improvements to each one since he was hired!

Previously, Gary held a number of senior finance roles within various industries, such as Head of Finance for a below-the-line marketing company and UK Finance Director for a software company, before moving into systems, applications and process improvement.

Gary holds a Bachelor of Arts degree in Economics and Accountancy from Leeds University, England. He’s a member of the Institute of Chartered Accountants in England and Wales (ICAEW).

Gary has been an Arsenal (English Premier League soccer) fan for over 40 years and enjoys watching them play albeit on TV. He is also a keen Rugby fan, having played for his school and School Old Boy’s. He religiously attends the International Rugby 7’s tournament held in Las Vegas, Nevada every year.

Carmela Sais

Vice President of Recruitment - Philippines

Carmela Sais

Vice President of Recruitment - Philippines

Bio

TaskUs is thrilled to welcome Carmela Sais to her new role as our Vice President, Head of Recruitment. She leads the recruitment function in the Philippines, and is responsible for strategizing and implementing tactical solutions to the staffing challenges all businesses face daily.

Over the course of her distinguished 24-year career in human resources and talent acquisition, she has held senior leadership roles at Nordstrom Inc., TeleTech, Alorica and JPMorgan Chase. Most recently, she was the Head of Recruitment at C3/CustomerContactChannels, Inc.

She holds a bachelor's degree in Business Management from the University of the Philippines.

Here's the lovely truth:  Carmela's brand-new to TaskUs, yet we already know that she's a keeper - any fan of "Game of Thrones” and "The Walking Dead” is!  Additionally, Carmela is a true citizen of the world. She and her family lived in the San Francisco and Los Angeles area for over 15 years, spent a good chunk of time living in Florida and since 2011, she's lived in the Philippines. In addition to being fluent in English and Tagalog, she speaks several native dialects including Cebuano and Ilonggo. She loves to meet new people and has a passion for mentoring young HR professionals.

Tyler Rachal

VP Business Development

Tyler Rachal

VP Business Development

Bio

As one the longest tenured employees at TaskUs, Tyler has seen the company grow from a handful of people in Santa Monica, California to a team of well over 7,000 located around the world. In January 2017, he was promoted to VP Business Development.

His early work at TaskUs focused on our critical marketing initiatives like launching one of the first versions of our website, rebranding our logo and landing our first significant press articles.

Eventually, Tyler discovered his "true calling" as a critically valued member of our Sales team, where he has contributed to some of TaskUs' largest and most strategic accounts.

Before joining TaskUs, Tyler built his social media consulting business where he advised regional and national restaurant chains on how to leverage social media to grow their businesses. His natural passion for helping a company to achieve its strategic goals is what allows Tyler to connect immediately with those he speaks with and to get them excited about working with TaskUs.

Tyler holds a Bachelor's of Science degree in Public Policy, Planning and Development from the University of Southern California.

When he's not at the office or on business trips, one can find Tyler surfing, doing CrossFit or hanging at the local parks with his dog, Bao Bao. He's determined to try every restaurant on Jonathan Gold's annual Best Restaurants in Los Angeles List. He considers himself an amateur beer aficionado.

Fortunato "Nat" Co

Director of Recruitment

Fortunato "Nat" Co

Director of Recruitment

Bio

Since joining TaskUs as Recruitment Director in March 2016, Fortunato has become an integral cog in the recruitment wheel to help us uncover the best local talent in the Philippines who can provide top-tier care for our accounts and their customers.

Fortunato considers himself an "all-hands" individual who has a passion for delivery and mentoring. In fact, he managed eight delivery sites for Expert Global Solutions where he worked before joining TaskUs. Before that, he held leadership roles at Sykes Asia, Accenture and Seven Seven Global.

He attended Union County College and is a COPC Registered Coordinator.

He enjoys hanging out with family and friends. His hobbies include custom cars and photography.

George Liang

Business Analyst

George Liang

Business Analyst

Bio

George’s formal title at TaskUs is Business Analyst. Informally, his teammates consider him an indispensable resource who is responsible for developing business intelligence and insight!

As part of the IT Team, George leads the integration of business applications and continually works to improve data quality at TaskUs. Besides that, he directly supports Client Services and Operations by delivering actionable analyses and implementing some of the highest levels of data solutions for our top campaigns that we’ve ever seen!  Colleagues across Finance, Marketing, IT and the senior management ranks rely on and trust George for one very simple reason:  he gets the job done!  He has an unmatched passion for his work, an almost obsessive attention to detail and consistently strives to anticipate his colleagues’ needs across the organization. He lives and breathes SQL databases, Salesforce, and Excel.

Prior to TaskUs, George’s entrepreneurial spirit led him to an Internet startup that was focused on marketing.  During his tenure, he led efforts in predictive analytics, business optimization, and report automation.

George grew up in beautiful San Francisco, California, where he spent his youth playing basketball and ping pong at local parks and recreation centers.  He is a graduate of the University of California at Berkeley with a Bachelor of Science degree in Environmental Policy.

Understandably, he has a love-hate relationship with Cal athletics.  (Go Bears!)  In his free time, George is a ferocious reader.  He claims to read up to 20 books each year.  He likes to stay active, travels extensively throughout the United States, and has a love-love relationship with Malbec red wine.  When he sleeps – when DOES he sleep? – he dreams about Tonkotsu ramen and his two miniature Schnauzers back home in the Bay Area.  

Kaye Garcia

Executive Logistics Manager

Kaye Garcia

Executive Logistics Manager

Bio

Kaye joined TaskUs at the start of 2015 and has been working with the company's Country Manager for 3 years now. She is a seasoned events organizer and enjoys setting up activities for TaskUs employees. She feels that this passion perfectly suits the dynamic atmosphere and hip culture of TaskUs. Kaye always finds inner peace whenever she has a "staycation,” and whenever she has manicure and pedicure treatments! Kaye was a former barista and used to play the keyboards for a church band.

Katie Vivrett

Recruiter

Katie Vivrett

Recruiter

Bio

Katie joined TaskUs in 2016 as a Recruiter to hire ridiculously good people for our first domestic site in San Antonio! Since working with TaskUs, she has partnered with leadership to build recruitment strategies. While never easy to dive right in and make an immediate difference, she did exactly that in her first month - she successfully hired and onboarded for two campaigns! Talk about embracing the TaskUs Core Value of inspiring others by believing in yourself!

Katie developed her skills for recruitment in both agency and corporate settings. Previously, she filled positions for several different Fortune 500 companies. Her diverse collection of experiences - from recruiting entry-level positions to management roles - provides a unique perspective regarding how to identify talented candidates on each end of the spectrum. You could say she knows how to find the “needle in the haystack"!

Katie holds a Bachelor's of Business in Marketing Communication from the University of Mississippi. Hotty Toddy!

Since spending a semester abroad in Spain in 2011, she has been bitten by the travel bug. She loves to explore new cultures, try new foods and expand her global perspective! She enjoys being surrounded by friends, going out and trying new things. Also, she is active in the Junior League of San Antonio where she enjoys volunteering and giving back to the community.

Sol Rellita

Senior Operations Manager

Sol Rellita

Senior Operations Manager

Bio

Sol joined TaskUs in January 2015 to oversee Cavite Operations which was composed of 70 campaigns across two sites (TaskHouse and ARC). He is the author of the TaskUs Operations Handbook (Lizzy's Playbook) and an active participant of TaskUs Clubs and Culture engagements.

He comes to TaskUs as a 13-year veteran of the outsourcing space with extensive experiences in verticals such as telecommunications, insurance, background screening, graphic design, legal, shared services and SEO.

Sol holds a degree in Management from Republican College, as well as certifications in Six Sigma and ISO 9001:2008

When not working, Sol enjoys traveling with his family and loves to pursue various physical activities, particularly in the water (surfing, wakeboarding, fly boarding and scuba diving).

TaskUs honored Sol in July 2016 with its prestigious LizardBear Legend Award for his significant contributions to the success of our company!

Violaine Duchateau

Director of Client Services

Violaine Duchateau

Director of Client Services

Bio

Violaine Duchateau joined TaskUs in December 2015 and currently serves as the Director of Client Services in our San Francisco office. She expertly – and thoughtfully – manages two of our largest accounts, while providing insight and structure to help her clients scale their operations as part of her commitment to helping her clients shine in the face of tough market competition!

Violaine began her career in the BPO industry at Webhelp back in her native Europe, where she delivered 5 years’ of day-to-day excellence for the company. Over the course of her tenure, she held roles in both Client Services and Operations, where she specialized in e-commerce and travel clients, with operations in Morocco, Romania and France.

After moving to the United States, Violaine successfully led the Customer Success team at a SAAS (software as a solution) startup in San Francisco. Luckily for TaskUs, she then decided to return to her first love – BPO – where she’s been a tremendous asset for our team!

Violaine holds a Master of Science degree in Management from HEC Paris (France).

Violaine loves being outdoors and exploring the Bay Area with her family. She loves all mountain-related activities: hiking, skiing, and according to persistent rumors, snowball fights! Don’t let her sweet nature fool you - she hiked Mount Kilimanjaro in Tanzania with her husband on their honeymoon!

Adolfo Conui

Director of Information Technology

Adolfo Conui

Director of Information Technology

Bio

A self-described "man of few words," Adolfo Conui proves that action speaks louder than words. Since joining TaskUs as its new Director of Information Technology in the Philippines, Adolfo has contributed to some of our biggest IT successes throughout his tenure. We're thrilled to have him on the team!

Before TaskUs, Adolfo successfully held leadership IT roles that included Solutions Architect at Dimension Data Philippines, Director of IT Operations and Director of IT Research and Development - both at TELUS International Philippines, and Senior Solutions Manager roles at Fujitsu Philippines and WeSolv Open Computing.

His skills are vast, to put it mildly. A small sampling of his expertise includes Cisco WAN switching, SUN servers, IP telephony products and Coral PABX.

He holds a Bachelor of Science degree in Electronics and Communications Engineering from the University of the East. Additionally, he sat for the Electronics and Communications Engineer Licensure Examination. He holds (or has held) certifications in Communications Network Associate (AVAYA), Cisco Certified Network Associate (CISCO), Cisco Certified Life Cycle Engineer (CISCO), Cisco Certified Field Engineer Express Foundation (CISCO) and Certified Associate (3Com). Further, he holds certifications in both PMP and Japanese Language (Nihongo).

Adolfo always strives for excellence and is dedicated to his craft (as his education and certifications certainly attest)! While "strong in personality," colleagues know that his gentleness, sincerity and light heart belay the serious exterior.

When not working, he finds time to travel, build memories with his wife and spend extra attention on his two daughters (who he calls "my princesses"). Adolfo is a fan of 1980's music - and that makes him amazing in our eyes.

Angela Georgiades

Recruiter

Angela Georgiades

Recruiter

Bio

 

Angela joined TaskUs in 2017 as HQ’s Recruiter.  She’s conducted over 2,500 interviews (and counting!) over the span of her career and loves that getting to know people is one of her job requirements. Her favorite part of being a recruiter, you ask? Helping people land their dream job! Angela’s genuine passion for TaskUs makes it easy for her to represent the brand as she hunts for the next amazing addition to the team.

Angela has over 5 years of recruiting experience filling a variety of roles within numerous different industries. She started in the staffing world, essentially playing matchmaker to companies and job seekers in the Los Angeles market (fun fact: TaskUs was one of her former clients). After transitioning out of staffing, she became an in-house recruiter at Drybar where she focused on retail recruitment for shops nationwide. All roads led back to TaskUs as she continued to watch their successful growth, and now, she couldn’t be more excited to be a part of the team!

She received her Bachelor’s in Business Administration from the beautiful Loyola Marymount University.

 

Like any Southern California native, Angela loves being outside in the sunshine and you can often find her somewhere by the beach. She also considers herself to be an amateur foodie and loves trying new restaurants with anyone who will join her- just beware she always has to have a bite of your food. In addition to being in the sunshine and eating tons of food, her obsessions include dogs, coffee, traveling, anything/everything sweet, and the holiday season (in no particular order). She loves staying positive and always tries to see the bright side in any situation.

Patrick Dacanay

Director of Information Technology

Patrick Dacanay

Director of Information Technology

Bio

TaskUs sought a top-level Director of Information Technology in September 2015, and did we ever shoot a 3-point shot from 100 meters out - and get nothing but net with Patrick Dacanay!  From day number one, Patrick has been instrumental in our technological successes at the company. Perhaps more importantly, he's a great teammate as well!

Patrick has worked in the outsourcing industry for the past 12 years. His background is in IT operations and had exciting experience managing a global IT environment.

He's leader senior leadership roles in technology as such companies as Assurant BPO Solutions and TELUS International.

He holds a Bachelor of Science degree in Electronics and Communications Engineering from the University of Santo Tomas.

In his free times, he enjoys long drives, watching movies and sitting around the television with his family. Additionally, he loves to play role-playing games.

Ronak Ray

Vice President, Global Head of Legal

Ronak Ray

Vice President, Global Head of Legal

Bio

Ronak recently joined TaskUs as Vice President, Global Head of Legal to provide leadership over all legal matters for TaskUs globally. At first a programmer turned financial analyst, Ronak speaks a variety of business languages from Java to EBITDA and even legalese.

Ronak started his career at Accenture supporting finance, risk management and legal efforts with clients in social media, travel, life sciences, retail, financial services and other leading Fortune 100 brands. Almost a decade later, he made the tough decision to leave the structured environment of Accenture for a feisty pseudo-start-up making waves in digital marketing at Sitecore.

Ronak holds a bachelor's degree from DePaul University in finance and economics and a law degree from DePaul University College of Law. He has also earned a Certificate in Intellectual Property Law from DePaul University College of Law and is a Certified Information Privacy Professional (CIPP/US).

After enduring the brutal Midwest winters and sweltering summers, he said “no more” and packed up to move West. The core of his successes has been firmly rooted in his commitment to his family. The result has been two healthy children and one on the way.  With a growing family, loving wife, and positive outlook on the future, he has already accomplished what he has set out to do when he left Chicago and the rest is just a bonus.

Arjay Angodung

Vice President of Operations, Imus City

Arjay Angodung

Vice President of Operations, Imus City

Bio

Arjay Angodung serves TaskUs as its Vice President of Operations, Imus City in the Philippines. We're lucky to have him!

Throughout his 15 years of experience within the BPO industry managing a variety of verticals and industries, Arjay has consistently delivered meaningful results. He excels in identifying operational and financial opportunities, as well as managing the execution of strategic initiatives that helps him to crush KPIs and goals. Optimizing business results and improving decision-making at all levels of business get him there.

Previously, Arjay held senior leadership roles at PeopleSupport, Inc., Aegis Philippines, Inc., and Teleperformance.

Arjay earned a degree in Applied Corporate Management from De La Salle University.

Arjay is a massive Elvis Presley fan and impersonated the legend in front of several hundred people when he was eight-years-old.  He is also a huge Tupac Shakur fan, although good-naturedly he admits, "I can't rap to save my life”.

Libby Loskota

Senior Director of Marketing

Libby Loskota

Senior Director of Marketing

Bio

As Senior Director of Marketing, Libby Loskota is responsible for the management of the Marketing Department and its strategic initiatives, including branding, digital and traditional advertising, public relations, communications, sales enablement, events, and content. It's safe to assume that if a project has had a marketing touchpoint, she's played a role in its execution. She was promoted to her current position in January 2017.

She joins the TaskUs team with extensive experience in strategic marketing and business development initiatives and thrives in an environment that is focused keenly on employee welfare and customer satisfaction.

Before TaskUs, Libby was the Vice President of Marketing for a company that produces athletic events. In that role, she was responsible for branding, customer and sponsorship acquisition and managing the relationships with a wide array of participants, sponsors, charity and community partnerships.

Libby attended beautiful Pepperdine University in Malibu, California where she earned a Bachelor's of Science degree and a Master's of Business Administration with an emphasis in Marketing.

When she is not working, you can find Libby traveling around the world with her husband, soaking up the sun at the beach or enjoying a vigorous hike.

David Ford

Director of Growth Initiatives

David Ford

Director of Growth Initiatives

Bio

Director of Growth Initiatives David Ford joined TaskUs in April 2015.  A native of California (and most recently Phoenix, Arizona), he relocated to the Philippines to help develop new locations for the business, while making our current locations even more ridiculously awesome.

Armed with a B.S. in Biology from the University of California of Irvine, David stumbled upon the outsourcing world when he took "a casual summer job" in 2003. He's not looked back since. Working his way through the call center ranks from agent to floor manager, he quickly fell in love with the industry and has played a diverse set of roles within multiple organizations.  He specializes in helping companies navigate through rapid and aggressive expansion.

Before TaskUs, he worked at NJOY Electronic Cigarettes (Global Director of Customer Service). David has an intense passion for disruptive innovation and firmly believes that the outsourcing industry is long overdue for a transformation. He hopes to help TaskUs usher in that new era for the call center world by cultivating a truly employee-centric culture.

He is the proud father of two young daughters.

Taleen Askejian

Chief of Staff

Taleen Askejian

Chief of Staff

Bio

It has been a wild ride at TaskUs for Taleen Askejian - a ride few have ever undertaken, let alone mastered. However, since the day that she walked through the door in May 2013, she has proven one simple fact: if one works hard, has a passion for people and a work ethic second to none, one can accomplish extraordinary things in one’s career.

Taleen has done precisely that. She began her career at TaskUs as the vital Executive Assistant to the CEO. Anyone who has ever worked in the business world knows this: executive assistants run the show. They are the gatekeepers. The best ones – such as Taleen – run a tight ship, a ship that never seems to sink, no matter how choppy the waters might be. More so, they are the embodiment of the organization’s culture. Plus, let’s be honest: they are pretty amazing humans!

In June 2016, TaskUs promoted our beloved Taleen to Chief of Staff - a critical role on the Executive team. We could not be prouder! It could not have happened to a nicer, more talented or more engaging colleague.  Simply put: she is the best! Taleen is passionate about exceptional customer experiences, people-driven cultures and it radiates through her!

2017 will be a massive year for our resident executive superstar! Over the coming months, Taleen's mission is to enable our CEO - in her capacities as his trusted counsel and Chief of Staff - to work effectively with internal and external stakeholders so that he can fulfill his commitments to the company's employees, clients and the Board of Directors. Taleen will rely heavily on her insightful initiative and highly developed analytical and people skills to provide oversight and guidance for major projects and transitions that require executive management and thought leadership.

Taleen's role is strategic, flexible and facilitative. As much of her work is "behind-the-scenes," her expertise and guiding hand may not always be obvious - yet, she is the high-octane oil that helps to keep the global TaskUs machine running smoothly! Primary projects this year include: creating an events/opportunities calendar to foster engagement, scaling the global team, streamlining travel administration and overhauling the HR and People Operations functional teams into best-in-class ones!

Taleen holds a Bachelor's degree in Sociology from the University of Santa Barbara (GO GAUCHOS). Additionally, she proudly holds a Master's degree in Social Work (Community Organizing, Planning and Administration concentration) from the University of Southern California (GO TROJANS).

She loves to travel – 12 countries and counting! If Taleen looks familiar, perhaps you watch a lot of television – she once was called down on The Price is Right. Alas, she overbid and lost. However, Taleen will always be a shining example that anything is possible at TaskUs!

Helen Ramilo

Director of Procurement

Helen Ramilo

Director of Procurement

Bio

In late 2015, TaskUs welcomed Helen Ramilo as our brand new superstar Director of Procurement. She is a sourcing, planning, and improvement expert. We're very fortunate to have her on the team!

Before joining TaskUs, Helen held leadership roles in procurement, sourcing, and materials management at J.P. Morgan, James Hardie Philippines and San Miguel Corporation.

Helen attended the Mapua Institute of Technology where she earned a Bachelor of Science degree in Management and Industrial Engineering.

At TaskUs, she's well known as being an extremely friendly and bubbly colleague. She likes to sing, dance, and style friends for important events in their lives. On weekends, she is active with her church and the Catholic community. She enjoys watching movies, dining out and exploring new places with her family.

Jake Petersen

Sr. Client Services Manager

Jake Petersen

Sr. Client Services Manager

Bio

Since joining TaskUs in April 2015, Jake has worked as a member of the Client Services team as both a Manager and Sr. Client Services Manager.  Jake hit the ground running, launching over six campaigns within his first 10 months at TaskUs. It was no easy task; Over that time frame, he spent weeks at a time in Manilla, Philippines where he was responsible for facilitating, hiring, and training his teams.

In late 2016, Jake relocated to New York City and is now the Senior Client Services Manager for many of the TaskUs east coast clients. Jake’s enjoying exploring his new city, (and a new part of the country) while being much closer to many of his clients.

Previously the Director of Professional Support for over 2 years at Houzz, Jake helped grow the formerly 30-person startup into the 400+ employee powerhouse it is today. He implemented its customer service and account acquisition channel, and was responsible for the growth of dozens of employees under his mentorship.

Known as the “Renaissance Man” at Houzz, Jake loved to roll up his sleeves and get his hands dirty with any difficult situation that made itself known. His management position was critical in the implementation of Zendesk for his customer support teams, as well as the expansion of international customer support at the company.

Jake loves to learn about new startups, help support their growth and provide feedback along the way.

Jake studied Political Science and National Security at the University of San Diego, as well as studied at the University of California, Santa Barbara. He has also lectured and taught American Politics at the Niels Brock Business School in Copenhagen, Denmark.

Raised in Solvang, California – the “Danish Capital of America” – Jake spent many summers with his family in Denmark when he was growing up. This gave him the unique opportunity to study international topics from a very young age and the privilege to hold dual citizenship with it and the United States.

His free time is spent with friends, researching new places to visit and enjoying the sunny climate of Southern California. A true believer in the idea that “nothing ventured, nothing gained,” Jake is excited to work with many of his favorite startup companies here at TaskUs.

Ryan Bobos

Director of Business Intelligence

Ryan Bobos

Director of Business Intelligence

Bio

Here's the thing about Ryan: he's amazing. Sure, he's been TaskUs' Director of Workforce Management since June 2015. Sure, he inspires his colleagues on a daily basis with his impressive insight, dedication to excellence, intellect and top-tier skills. And sure, he's a great guy that everyone values around the office.

No, what makes Ryan utterly amazing is that he's a fan of the DC Universe comic books - especially, the Justice League, Batman, Flash and the Green Lantern. So yes, Ryan is freaking amazing. Superheroes, like Ryan, simply can't be any other way but so!

Ryan provides strategic direction, tactical leadership and day-to-day responsibilities for the Workforce team. He ensures proper staffing and training to accomplish departmental goals and objectives. He collaborates key stakeholders to develop processes, procedures, and methodologies which support the company's culture and goals. Ryan drives cost savings initiatives for operational efficiencies. He also assesses and quantifies near-term risk and opportunities and the impact of business initiatives.

He began his TaskUs career as Team Leader in August 2011. By January 2014, he was promoted to Operations Manager. When January 2015 rolled around, our resident superhero was promoted again, this time to his current position as Director of Workforce Management.

Before TaskUs, he held roles at Stellar Global Solutions, ePerformax, eTelecare Global Solutions and ITEC Support Plus.

He holds a Bachelor degree in Electronics from the Technological University of the Philippines.

Farzad Mozafarzadeh

Inside Sales Manager

Farzad Mozafarzadeh

Inside Sales Manager

Bio

Farzad Mozafarzadeh joined the TaskUs team in August 2016 specializing in inside sales. Rounding out five years of business development experience in technical and software sales, Farzad identifies new prospective clients and initiates the meetings that eventually become the logos on our client page. He works in the Santa Monica HQ, fitting as he was born and raised in Southern California.

Farzad has made a career out of his writing and communication skills. He got his start selling training for Microsoft software products. In 2015, his trajectory turned towards a SaaS provider of contractor vetting software, where his skills caught the eyes of a TaskUs recruiter.

Farzad graduated with two Bachelor's degrees in Philosophy and English Literature from California State University, Fullerton. After entering the training space, he attained specialist certifications in Microsoft Office and Lean Six Sigma Green Belt.

Believing he lives in a magical land where the rest of the world has converged, Farzad likes eating and drinking at all the recommended places in LA. Ever the inquisitor, he enjoys watching science and historical documentaries. As a fan of instrumental music, he never says no to a live show.

Addi Dela Cruz

Head of Brand, Environment for Communications, and Design

Addi Dela Cruz

Head of Brand, Environment for Communications, and Design

Bio

Addi Dela Cruz is responsible for managing TaskUs' different marketing functions in the Philippines, including strategic partnerships, digital advertising and professional creative services, working with the company's internal and external clients and ensuring that all communication efforts are aligned with and bring value to the brand.

He steps into TaskUs with a holistic background in account management, strategic planning, content marketing, and brand management, mostly from his tenure at a design and digital marketing agency that caters to some of the Philippines' biggest real estate, retail, banking, and pharmaceutical companies.

He earned his Bachelor of Science degree in Management and Minor in Creative Writing at Ateneo de Manila University, Philippines.

Outside TaskUs, Addi is a co-founder and the Chief Marketing Officer of a startup animal welfare organization and a freelance writer. Like most Millennials, he lives for new stamps on his passport and the world's best street food.

LaNae Nix

Sr. Director of Client Services

LaNae Nix

Sr. Director of Client Services

Bio

LaNae joined TaskUs in late 2015 to launch our second US-based office, located in San Francisco, California. LaNae oversees the management of TaskUs’ multi-million dollar portfolios in the Bay Area. She is passionate about working with fast-paced, dynamic companies and helping them to build, scale and operate their support teams.

LaNae brings a wealth of outsourcing and call center experience from her operational leadership roles at Sykes Enterprises (a global leader in customer contact management solutions), Homejoy and 42Floors (both Bay Area tech startups.) She has led process optimization initiatives for Fortune 100 clients, in addition to having had built customer support teams from the ground up.

LaNae holds a Bachelor of Science degree in International Business & Business Management from the University of Tampa.

LaNae grew up in Argentina and Nicaragua, is fluent in Spanish and studied international business management in the UK and Spain. When she's not traveling, you’ll find her swimming, biking or running.  LaNae is a competitive triathlete and recently completed her first full-distance Ironman in Cozumel, Mexico.

Emma Guevarra

Director of Corporate Social Responsibility

Emma Guevarra

Director of Corporate Social Responsibility

Bio

Emma Guevarra.  The woman. The myth. The legend. That’s no hyperbole – TaskUs honored her in July 2016 when she visited Los Angeles with our prestigious LizardBear Legend Award for her significant contributions to the success of our company!  A resident of Cavite — where TaskUs’ first Philippine site calls home — she’s introduced exciting employee engagement events and streamlined processes for HR tasks since her arrival!

How we feel about having had Emma on the team as our Director of Human Resources since September 2014 and now Director of Corporate Social Responsibility? We’re extraordinarily lucky to have this wonderful, thoughtful and intelligent professional on our team! Emma’s belief that the workforce is the company’s core aligns perfectly with TaskUs’ culture of “employee first.”

She brings to TaskUs her HR training and experience from the manufacturing, retail and outsourcing industries. Before TaskUs, she held key management HR roles at Schneider Electric Logistics and Teletech Customer Care Management… but we finally got her!

Emma has worked in HR for more than a decade now and is well-versed in compensation and benefits, labor and employee relations, organizational development and HR information system.

She never gets tired of shopping for clothes and trying out new restaurants. She’s a fan of TV series shows from the likes of Grey’s Anatomy to The Walking Dead. Outside of her cherishes husband and two charming little girls, she dreams of being a superhero, but questions the practicality of such a life.  Instead, she aspires to be the best Super Mom that she can be, in addition to striving to build an all-star globally renown HR team!

Emma believes that she could eat pasta every day, although she’s “trying to eat healthier.” Go on Emma – live a little.

Marky Ma

Sr. Financial Analyst

Marky Ma

Sr. Financial Analyst

Bio

October 2015: It is a month that will be remembered forever as a milestone in TaskUs' history, for in that 10th month of 2015, Marky Ma joined the team as its new Financial Analyst. It is rumored that film composer John Williams offered to score his entrance for the moment that he stepped through TaskUs' door for the very first time. We may never know where fact separates itself from fiction. In January 2017, Marky was promoted to Sr. Financial Analyst.

What we do know for certain is that Marky leads TaskUs' global pricing requests while working with our Sales, Operations, and Client Services teams. He also plays a critical role on our Global FP & A team.

One might ask - From where did the myth, the man, the Marky come? Alas, only his bosses at his former internships know for sure. We salute those brave bosses who mentored, trained, and guided him to become the financial superstar-in-the-making that we are proud to have on the TaskUs team today!

Marky graduated from Pepperdine University - a university he considers one of the most beautiful in the United States - with a Master of Science degree in Applied Finance.

In addition to wowing our socks off each and every day, Marky enjoys delicious cuisine, drawing on the weekends, and playing the multiplayer online battle arena video game "Dota 2". He regrets that his solo MMR (matchmaking rating skill level) in the game is "only 4000".

Leslie Arambulo

Director of Client Implementations

Leslie Arambulo

Director of Client Implementations

Bio

Leslie Arambulo joined TaskUs in late 2016 as our new Director of Client Implementations based out of the Philippines. Time is always of the essence with new campaigns. Thus, aided by her 17-year career in the outsourcing and semiconductor spheres, Leslie has helped define and make the launch process flow smoother.

Her love of people and technology cemented her decision to move out of the international banking scene and into the outsourcing industry, where she has happily worked hard up through the ranks - from agent to senior leader - for companies such as Sykes, Teradyne, and Accenture.

Leslie studied Interior Design at the University of the Philippines (Diliman), and has also held COPC Registered Coordinator, Total Quality Management (TQM) and Project Management Institute (PMI) certifications.

She is a certified Trekker (Star Trek fan) and TV-movie junkie who enjoys baroque and classical music, Japanese manga and anime, and tabletop board games. Her current bucket list pursuit is to attend Tomorrowland in Belgium.

Jaspar Weir

President

Jaspar Weir

President

Bio

Jaspar Weir is the co-founder and president of TaskUs. He focuses on leading the company's transformational growth and strategic initiatives so that it can provide its clients access to the people, the process, and the technology required to scale quickly, to excel operationally, and to increase the bottom line. He doesn't think small; He wants to help change how the business world works.

Before TaskUs, Jaspar co-founded two other companies with TaskUs CEO Bryce Maddock, including a social media marketing agency and an events production business that produced the largest all age nightclub in Los Angeles for three years.

Jaspar spreads his entrepreneurial learnings to students in The Network for Teaching Entrepreneurship and guest lectures at The University of Southern California.

He has been named to Inc.’s 30 under 30 and is a two-time finalist in the EY's Entrepreneur of the Year Award.

He holds a Bachelor of Science degree in Communication from the University of California.

It's believed that Jaspar doesn't swim for pleasure, but rather to eat the freshest fish directly from the ocean each morning at breakfast. Like a dolphin.

Robert Hayes

Senior Vice President for SEA

Robert Hayes

Senior Vice President for SEA

Bio

Since joining TaskUs in January 2015 (formerly as our Site Director for the Philippines), Robert Hayes has delivered expertise and a passion for creating a culture of development, achievement, and growth. He has been pivotal in leading the company's ridiculously rapid growth - from 1,000 to over 5,300 during his tenure (so far). Simply put: he's thrived!

Robert's experience in the BPO industry is phenomenal. In 2007, NCO appointed him to the role of Regional Business Manager... and promptly promoted him later that same year to General Manager of NCO Canada. Why? He demonstrated an impressive ability to create efficient and effective business processes and strategies that let the company shine in the market. NCO promoted him in August 2010 to Assistant Vice President of Operations for the Philippines.

At TaskUs, he has demonstrated an impressive ability to personify the company's core values that in combination with his vast BPO experience earned him our Country Manager role in the Philippines. His initiatives include professionalizing departments' tasks, recruiting, and employing top-tier candidates to achieve wow-inducing results across every department.

When he's not thinking of new ways to improve TaskUs, Robert enjoys working out in the gym and spending time with his wife and kids.  He supports the NHL's Vancouver Canucks, despite believing that "My team sucks." That's loyalty!

Beso Khidesheli

Client Services Manager

Beso Khidesheli

Client Services Manager

Bio

Beso was born and raised in Georgia (the one in Europe), and moved to the US when he was 15 years old. Ever since then, Beso has been inspired to travel to and live in new places, as he feels like that has been the best way he’s been able to learn and grow.

After graduating from the University of California, Santa Barbara, Beso worked for a San Francisco-based electronics warranty startup called SquareTrade. He started as a sales specialist and soon assumed leadership of the b2b program; helping develop a small 3-month pilot project into a full-fledged inbound sales department, expanding the team across San Francisco, Manila, and Karachi. Now, he joins the TaskUs team as a Client Services Manager based in our San Francisco office.

In his free time, Beso has a lot of different interests but his main form of self-expression is mixed media art. He also likes to write, dance and sing. Fun fact, he has had a couple of exhibitions in Oakland and SF as a visual artist!

Chico Inong

Vice President of Operations, Angeles City

Chico Inong

Vice President of Operations, Angeles City

Bio

Chico brings 14 years of contact center experiences in the Philippines to TaskUs, of which, ten are in senior management roles where he oversaw Fortune 500 portfolios across multiple verticals and across multiple sites. His impressive tenures have given him tremendous insight into aspects of Operations such as Sales, Customer Service, Technical Support, Retention, and Financial Services.

He has spent the majority of his career running call center operations. He succeeded by developing high-performing teams through success roadmaps, performance improvement practices, leadership development, strategic planning, and thorough execution.

Chico previously held leadership roles at NCO Group, IBM Global Services, and most recently at Expert Global Solutions.

He holds bachelor degree in Computer Science (Informatics Computer Institute). Chico is a massive Los Angeles Lakers basketball fan and loves to travel around the world.

Dannette Johnson

Recruitment Coordinator

Dannette Johnson

Recruitment Coordinator

Bio

Since joining TaskUs in October as the Recruitment Coordinator in the San Antonio office, Danni has built upon her 20-year career in Human Resources, Recruiting, and Employee Assimilation platforms by working with staff and retain employees in the San Antonio office.

Previously, Danni worked as a Human Resources Manager in the Real Estate and Durable Medical Equipment fields. Additionally, Danni worked in call centers and BPO’s in the Recruiting and Training departments.

Danni has a Bachelor’s degree in Business Management with an emphasis in Human Resources and a Master’s degree in Adult Education; Curriculum and Instruction.

Danni is extremely active in her church and enjoys reading and traveling. Danni is also a die-hard Dallas Cowboys and San Antonio Spurs fan.

Isabel Bernal

Vice President of Culture - Philippines

Isabel Bernal

Vice President of Culture - Philippines

Bio

Isabel Bernal joined TaskUs as the Vice President of Culture in June 2016. She is a senior HR executive with over ten years of experience in the management consulting industry and the outsourcing/shared services industry.

Before joining TaskUs, Isabel was the HR Director and concurrent Head of HR Shared Services of the Regus Global Service Centre, covering the whole spectrum of HR with both strategic and operational responsibility. Previously, she worked for top consulting firms, such as The Boston Consulting Group and McKinsey and Co., where so covered HR responsibilities for the Southeast Asia region. She has also served as a Mathematics lecturer at the University of the Philippines-Diliman and an Economics lecturer at the Ateneo de Manila University.

Isabel has a Bachelor of Science degree in Mathematics from the Ateneo de Manila University.

In her spare time, Isabel enjoys taking road trips with her family and engaging in some "high will, low skill” karaoke. She is happily married and a proud mother to four beautiful children.

Now put aside what you know about Isabel, because here's the juicy bit:  she used to be a member of a rock band during her college days!  "We weren't good, or big, or anything like that, but we loved to play and had a great time!”

It's OK to admit it - she's pretty amazing.  We think so too!

Lauren Miller

Director of People Operations - US

Lauren Miller

Director of People Operations - US

Bio

Since joining TaskUs in September of 2015 to manage the Corporate Recruitment efforts in Santa Monica, Lauren has made significant improvements to how we attract, retain, interview and assess candidates globally. In January 2017, she was promoted to Director of People Operations. She currently leads the Human Resources, Recruitment, and Office Management functions in our US offices.

She spent 50% of the first half of 2016 in Manila, Philippines where she managed the Recruitment team there, then turned around and helped open up our San Antonio site in the fall of 2015! Now back in the US full time, Lauren is focused on TaskUs’ domestic expansion and employee engagement for 2017. She loves partnering with our clients to develop winning recruitment strategies and being a good partner to both TaskUs and it’s employees in ensuring everyone is happy, engaged, safe, and having fun!

Lauren has always found herself at start-up companies, loving the rapid pace and energy typically found in them. She’s held recruitment and human resources positions at Nomic, HauteLook/Nordstromrack.com and in hospitality for SBE Entertainment where she oversaw volume hiring for restaurants and nightlife.

Lauren holds a Bachelor of Arts degree in Political Science from Loyola Marymount University in Los Angeles.  

She loves to travel and eat her way around the world, most recently Tokyo and Thailand. Lauren loves to cook giant meals for family and friends, and is known to get a little competitive in bar trivia (and everything else).  She also plays classical guitar, enjoys exploring LA, and thinks there is nothing better than a rainy day, a good book, and a cheese plate.

In July 2016, TaskUs honored Lauren with its prestigious LizardBear Legend Award for her significant contributions to the success of our company!

Jeanette Lim

Vice President of Operations, Quezon City

Jeanette Lim

Vice President of Operations, Quezon City

Bio

Since joining TaskUs in early 2016 as the Vice President of Operations, Quezon City, Jean has built upon her 12-year career in the BPO space by overseeing the day-to-day operations of the office that we call Chateau Ridiculous located in the Manilla Metro area. It's never easy to jump right in and make an immediate difference, but Jean has done exactly that on our largest account.

Previously, Jean worked as a research chemist for seven years before moving into the BPO space where she has held senior leadership positions over the past 12 years at companies such as Expert Global Solutions and NCO Group.

Jean holds a Bachelor of Science degree in Chemistry from Ateneo de Manila. She earned her COPC certification in 2013.

She enjoys spending time with her husband, family, friends, and three bunnies - Dexter, Lily, and Daisy. She is a ferocious reader and claims to read at least one book per week. She loves to travel around Asia, roams gardens, and listen to music from Enya, Taylor Swift, and Sarah McLachlan.

Valerie Ying

Marketing Manager

Valerie Ying

Marketing Manager

Bio

Valerie joined the team in January 2016 and quickly became one of our rising superstars-in-the-making. Formerly the Marketing Coordinator for the team, she was promoted to Marketing Manager in January 2017.

In a rapidly-growing company like TaskUs, no two days ever look (or feel) the same. Valerie, in her role on our Marketing team, has inspired all of us to bring our A-game to the office each and every single day. Her humble nature would likely say otherwise, but she’s an invaluable member of the TaskUs Marketing team!

Valerie is responsible for events, social media, assisting with PR, creating marketing materials, supporting content creation efforts and lending her insight to the daily initiatives that our Marketing and Sales teams pursue in the pursuit of excellence.

Before joining TaskUs, Valerie worked in account management at an advertising agency in Santa Monica, where she worked on campaigns for clients such as Public Storage, LAX, the Los Angeles Sheriff’s Department and YP. Additionally, she has marketing experience at various startups in the Los Angeles area.

Valerie graduated Magna Cum Laude from the University of Southern California (FIGHT ON TROJANS!) with a B.S. in Business Administration and a minor in Psychology.

As a dancer and low-key foodie, Valerie loves trying new workout classes, dancing, cooking, baking and finding (and trying) new restaurants in the area. In addition to her 2-year stint as captain of USC’s Dance Team (Trojan Dance Force), she danced for the NBA in 2014-15 as a Los Angeles Laker Girl, and is currently a 2016-2017 NFL cheerleader on the Los Angeles Rams’ cheerleading squad!

Aaron Shobe

Facilities and Growth Manager

Aaron Shobe

Facilities and Growth Manager

Bio

Since joining TaskUs in late 2016 as the Facilities and Growth Manager in San Antonio, Aaron has helped with the build-out and design of the San Antonio office.

Previously, Aaron worked for a medical software development company, where he was manager of site operations. He oversaw the development of the office from training, to IT support, to build-out for future growth.

Aaron holds a Bachelor degree in Business Administration from the University of Texas at San Antonio.

He enjoys spending time with his family and friends. He is a Facilities and Growth manager by day and a youth pastor by night. He is also a part owner of a small plumbing company in San Antonio.

Brittany Roderman

Client Services Manager

Brittany Roderman

Client Services Manager

Bio

Brittany is one of TaskUs’ newbies, joining the Client Services team in August of 2016. Welcome to TaskUs Brittany! It's great to have you on board!

Brittany comes from a management consulting background where she worked with various clients to improve business processes, manage large software implementations and oversee BPO. She most recently collaborated with two Bay Area startups that she helped to build the teams to achieve sales goals and increase overall revenue to prepare for the series funding.

Brittany holds a Bachelor of Science degree in Business from Bentley University in Waltham, Massachusetts. She also attended the University of Hong Kong to focus on her minor in Global Studies.

Brittany enjoys traveling, cooking, competing in triathlons and playing golf with friends. She's always up to explore the unknown by embarking on an exciting adventure. Brittany believes in optimizing her time -  she catches up on shows and movies that she missed in her daily life by watching them during long flights.

King Leung

Sr. Client Services Manager

King Leung

Sr. Client Services Manager

Bio

Since joining TaskUs in 2012, King’s colleagues have relied on him to consistently achieve fantastic results in client satisfaction across his expert care as our Sr. Client Services Manager.

King masterfully combines his hunger for excellence with his pristine attention to detail, his innate ability to understand his clients’ needs and unmatched ability to deliver result. Consequently, King consistently leads account teams that deliver best-in-class customer services across his entire client portfolio.

Prior to TaskUs, King served as the President of the National Society of Leadership and Success (Davis Chapter). His ability to recruit and train was immediately tested as he successfully led a membership growth and involvement initiative that rejuvenated the organization from 27 members to 120 active members by the conclusion of his one-year tenure.

During his tenure as Program Manager for Executive Coach International in Singapore, he was instrumental in creating seminars and workshops for professionals who are passionate about personal and career development. He also played an active role as a copywriter in the campaign team that broke Singapore’s national record at the Leap of Dreams event.

King earned his Bachelor of Science degree in Managerial Economics from the University of California, Davis.

He enjoys meditation, international travel, swimming and spending quality time with family and friends. As in his profession life at TaskUs, King doubles as the Energizer Bunny in his personal life as he pursues a relentless passion and drive for lifelong learning. The music industry may have had Elvis, but TaskUs has the King!

Jarrod Johnson

SVP of Sales

Jarrod Johnson

SVP of Sales

Bio

Jarrod Johnson recently joined TaskUs as the Senior Vice President of Sales. He is responsible for all aspects of revenue growth and leads all sales execution and demand generation. Jarrod brings over 15 years of experience in services and sales leadership where he worked with some of the world’s largest global brands and technology leaders.

Most recently, Jarrod led Sales & Marketing for FacilitySource, a Warburg Pincus-backed SaaS and Services company that specializes in the Retail Real-estate Services market.

Previously, Jarrod held multiple senior leadership roles at Xerox Business Services (XBS, formerly Affiliated Computer Services Inc.) in Dallas, Texas. His roles included: Group President, Retail and Consumer Brand Technology Services and Senior Vice President, Sales, IT Outsourcing.

Prior to joining Xerox and ACS, Jarrod held several sales leadership, solutions management and business consulting roles while at IBM Corporation.

Jarrod holds an MBA in International Business from Duke’s Fuqua School of Business and a Bachelor's of Arts degree in Political Science & Religion from Gustavus Adolphus College.

Jarrod has two, grade school-age children with very Italian names (Gaetana & Giovanni). His wife, Deanna DiPizio-Johnson, is the proprietor of the popular Salon Pompeo in Dallas, Texas. Jarrod holds a US patent in the area of retail check-out lane optimization - which he has done little to nothing with whatsoever.

Aaron Fischer

Vice President, Business Development

Aaron Fischer

Vice President, Business Development

Bio

Aaron Fischer joined TaskUs in early 2017 as Vice President, Business Development. He is no stranger to the industry with twenty-two years of experience in selling outsourced customer care and sales operations to industry-leading companies such as Capital One, General Motors and Dell around the globe. Aaron spends his time organizing and managing cross functional teams in human resources, training, operations, finance and information technology in the pursuit of new business relationships for the organization.

Most recently, Aaron worked in client services and sales for global outsourced growth companies such as SYKES and SITEL. Throughout his tenures, he has seen significant changes in the type of work and locations that are utilized to serve global brands. He has specifically sold into or ran multiple programs in over ten countries. It was the strategic initiative of market leaders and disruptors to digital channels that brought him to TaskUs, as they are the industry leaders within the digital frontier.

Aaron holds a Bachelor's of Science degree in Journalism from the University of Kansas.

You will not find Aaron sitting still for too long. He has competed in four IRONMAN triathlons and over 80 races across the country! His passion is to train, coach and participate in endurance events that push oneself to the very limit.

Gary Miller

Sr. Director of Information Security

Gary Miller

Sr. Director of Information Security

Bio

Many have dreamt of having their own personal bodyguard to protect themselves from the increasingly dangerous world.  TaskUs doesn’t have to dream; We have Gary Miller as our Sr. Director of Information Security!

Gary serves as the InfoSec leaders who is responsible for the protection of our enterprise systems and managing all matters of IT risk and compliance.  It’s not an easy job, but Gary wolfs down challenges for breakfast!

He joined TaskUs in 2015 and was tasked to build the InfoSec function globally.  He also focuses on our IT security certification aspirations that include the industry platinum standard – the PCI Data Security Standard.

He comes to TaskUs from PwC’s Risk Assurance cybersecurity consulting group, where he advised and assisted clients with reducing their IT risk and increasing their security capabilities.  Prior to that, he was responsible for the delivery of managed security services and infrastructure security operations at Dell SecureWorks.

Gary earned a Bachelor of Finance from Miami University.  He holds an MBA from California State University, Long Beach.  Additionally, he holds a number of professional certifications including CISSP, CISA, CIA, CRMA, CCSA and ITILv3.

Outside of the office, Gary enjoys spending time with his wife and two kids, as well as lifting weights while listening to his favorite cybersecurity podcasts.

Bryce Maddock

CEO

Bryce Maddock

CEO

Bio

Bryce Maddock is the CEO of TaskUs. He and co-founder Jaspar Weir have grown the business from a team of two to over 7,000 employees since 2008. Not too shabby for a couple of (then) 20-year-old friends from high school who initially worked out of their parents' garages to get the business off the ground!

Bryce's entrepreneurial streak began at age 19 when he and Jaspar successfully opened & ran Club Access - the first all-age nightclub in Los Angeles - for three summers in a row during their college years.

Post-college, he began his professional career on Wall Street, as an investment banking analyst, before co-founding TaskUs in 2008.

Over the course of his professional career, Bryce has been called one of the "Top Twenty Entrepreneurs in Their Twenties" by the Los Angeles Business Journal and has been featured in The Wall Street Journal, CNN, Fast Company, Wired, The Los Angeles Times, and Men's Health. In 2012, TaskUs was named "The Next Big Startup" by the New York Stock Exchange, and Bryce had the honor of ringing the closing bell at NYSE. From 2013-15, TaskUs was named "The Fastest Growing Outsourcing Company" in America by Inc. Magazine's prestigious Inc. 500 list. Most recently, Bryce was named to Inc.'s prestigious 30 Under 30 list in 2016, and nominated for The Entrepreneur of the Year award by Ernst & Young.

Bryce serves as the Chair of the TaskUs Foundation that pays for the private education of our employee's children in the Philippines and sits on the board at the Network for Teaching Entrepreneurship (NFTE), an organization that provides entrepreneurial education to high school students in underprivileged communities in America.

He graduated from New York University Summa Cum Laude with a degree in International Relations.  He lives with in Austin, Texas with his girlfriend Kathleen and their French Bulldog Mr. Carter. In his spare time, Bryce competes in marathons and Ironman triathlons.

Sheila Price

Human Resources Manager

Sheila Price

Human Resources Manager

Bio

Sheila Price joins TaskUs with over 15 years of Human Resources and Payroll experience. Sheila handles all HR functions at the San Antonio, Texas office. She is excited to work at TaskUs and looks forward to meeting everyone!

Previously, Sheila was the HR Manager at Port San Antonio, where she implemented several items, including the very popular Wellness Program. Before this, she was the HR Manager at Dahill for 10-years.

Sheila holds a Bachelor’s of Science, with a concentration in HR. She also has earned her Professional in Human Resources Certification (PHR) and SHRM-CP.

Sheila enjoys spending time with her husband, family, her godsons and her two dogs, (Bella and Jasper). She loves to read, football and traveling. Interesting fact: She has a twin sister - and she is the evil one!

Max Ireland

Sr. Client Services Manager

Max Ireland

Sr. Client Services Manager

Bio

Max joined the TaskUs Client Services Team in September 2015 after being inspired by the company's vision, tremendous growth and list of exciting clients. Since joining he has managed top accounts located across three continents - Australia, Europe (the United Kingdom) and North American (the United States) - and utilized his unique experiences to add value and insight to each!

Max is passionate about customer experience, coaching and using technology to help realize incremental gains in performance for his clients. He brings over seven years of experience to TaskUs from a variety of roles that have supported call centers through Australia and the Philippines.

He started his career down under with Australia's largest telecommunications company. Before joining the TaskUs Client Services team, Max was an account manager at a top Australian BPO and helped a variety of businesses to scale and to build their customer support teams.

He is a graduate of Guilford Young College in Hobart, Tasmania. Max recently finished the Data and Analytics course with TaskUs.

A perfect weekend morning for Max involves meditating, good coffee, a long run and a casual game of basketball with friends. He loves all genres of music - helpful in his brief, but rewarding former life as a music industry photographer. Max owns an ever-growing vinyl collection. For those not in the know - vinyl is similar to a digital music file but actually cool. His musical tastes range from Prince to Sublime, yet holds a special place in his collections for Australian artists such as Paul Kelly and The Beautiful Girls.

In short - Max is one cool cat.

Matthew Mink

Sr. Director of CX Consulting

Matthew Mink

Sr. Director of CX Consulting

Bio

Sr. Director of CX Consulting Matthew Mink started with TaskUs back in August 2012. He's "one of the old veterans of the Santa Monica office”. "Old veteran" perhaps, but he's an impactful one with no signs of slowing down anytime soon. He began his new role in January 2016 after previously serving the company as Sr. Director of Implementation.

He's played a significant role in TaskUs' meteoric growth from 500 employees out of 1 site in Cavite, Manila, to the over 5,300 employees around the world today!

Some of his achievements to date include: managing the Client Services department as the business doubled in size from 2013-2014; leading special projects such as the PCI Level 1 Certification of our flagship site during 2015; and currently, he is building our Global Implementation team!

Fun fact about Matthew: Once upon a time, he was one of our clients! With a background in lean processes and Project Management, Matthew was a natural fit for the Operations team at TaskUs. As the only member of the TaskUs Santa Monica team with a degree in Design, Matthew is particularly strong with complex projects and brings a unique perspective to operations with his experience in product design manufacturing.

Matthew also has experience in vendor onboarding, remote team management and consulting with startups that include BetterWorks and GameDesk. His attention to detail is remarkable, and his impact at TaskUs has been resounding. Since Matt has joined the TaskUs team it became immediately evident that he jumps at any opportunity to tackle a challenge.

He holds a Bachelor of Science in Environment Design from Art Center College of Design. Matthew is a native of Los Angeles. He's our resident vegetarian and is actively changing the health and lifestyles of his fellow employees for the better. He enjoys health and fitness, all kinds of music and traveling the world. He was recently married. Matthew and his wife are the proud parents of a German Shephard named Annie.

Bonus fact about Matthew: He has a vast knowledge of B action movies from the 1980s to the 2000s. Yep - we're keeping him!

Gulnyk Gill

Client Partner

Gulnyk Gill

Client Partner

Bio

Gulnyk Gill joined TaskUs in February of 2017 in the newly created role of Client Partner. It is a role laser-focused on helping the organization to deepen its relationships with current customers. Her professional background provides her with a deep appreciation and understanding of the broad scope of work that accomplished on a lively operations floor. This insight helps her to articulate how TaskUs does not simply do things that are different, but rather how we differentiate what we do from the competition!

She began her career in India in the late 1990's at GE Capital International Services and from there has continued to work her way up within the BPO world. In 2003, she moved to the United States. Since that time she has had tenures at Aegis (now Teleperformance) and IRT (now iQOR) in Operations and Client Management roles. Her most recent position was with Genpact in Global Relationship Management, a mining role within the CPG vertical.

Gulnyk attended university in India and earned her MBA from Florida International University in 2011. She is Lean Six Sigma certified.

She enjoys spending time with her husband and their one and a half-year-old, rambunctious son. She loves to workout and cook for friends and family. She hopes to someday own a small concept restaurant.

Daniel Gonzalez

CX Consultant and Resident DJ

Daniel Gonzalez

CX Consultant and Resident DJ

Bio

Daniel has been a member of the TaskUs team since 2013 when he was initially hired to serve as an Operations Manager.  In that role, he oversaw the planning for and operations of our early partnerships. As the company’s needs evolved, Daniel was promoted onto the Client Services team where he managed key strategic partner relationships. Most recently, Daniel merged his expertise from Operations and Client Services, and led his insight to the creation of the Client Implementation team.  In 2016, he served as Project Manager. In 2017, he took on a new role - CX Consultant.

Prior to TaskUs, Daniel worked at Airbnb where he pioneered customer service project, such as founding the White Glove Customer Service team, streamlining “Love” and the “Giraffing” programs and handled Resolution disputes.

Daniel holds a Bachelor of Arts in Advertising and Human Communications from California State University, Fullerton.

Daniel is an avid traveler and loves music.  He believes lives should be lived passionately… and with patience.  His favorite quote is, “You may have a million desires to be in other places, doing other things, but you are not there, you are here.”  Powerful words to live by each day!

In July 2016, Daniel was granted the honorary title of “Resident DJ” for his impeccable tastes in music and for keeping the office sound system radiating with perfection.

Martin Ayala

VP Business Development

Martin Ayala

VP Business Development

Bio

Since joining us in early 2014, Martin has built an empire of lasagna (sales) within the BPO industry at TaskUs. Owing to his generous awesomeness, we've relied on Martin extensively to lend his extensive expertise and to wear countless hats throughout his tenure with us. However, his favorite role (so far) has been the one in which he currently serves - VP Business Development. He was promoted in January 2017.

In his day-to-day professional life at TaskUs, he hunts for new logos, builds lasting relationships, and closes deals with some of the most ground-breaking logos on the planet Earth!

Owing to his belief that sales is one-half art, one-half science, and one-half deeply connecting with his prospects' needs - we won't tell him that that adds up to three halves if you won't - Martin has masterfully become a perennial top-performer for TaskUs. If you want to talk CSAT (Customer Satisfaction), contact centers and/or food, he is only a short email or phone call away!

In a previous life, Martin worked in a variety of roles in the non-profit and advertising spheres. He earned his stripes in the admin department as TaskUs's Office Manager before he was promoted to Inside Sales at TaskUs. He's been one of our brightest stars ever since. (No you can't have him!)

Martin holds an Associate's Degree in Business Administration and enjoys courses on Coursera and Udemy.
In his downtime, Martin likes to spend quality time with his fiance, family and friends. He loves to travel to new locations and explore delicious restaurants in each locale. When he isn't on the road, you'll find him on the highway enjoying the sounds and sights of Los Angeles. Beep! Beep!

In his downtime, Martin likes to spend quality time with his fiance, family and friends. He loves to travel to new locations and explore delicious restaurants in each locale. When he isn't on the road, you'll find him on the highway enjoying the sounds and sights of Los Angeles. Beep! Beep!

Ali Buzzelli

Executive/Personal Assistant to the CEO

Ali Buzzelli

Executive/Personal Assistant to the CEO

Bio

Anyone that has ever worked in business deeply understands that serving as a CEO's executive/personal assistant is one of the most challenging roles within an organization. However, since joining TaskUs in October 2015 in these critical roles, she's impressed everyone with her commitment, talent and innate ability to keep our CEO's entire life organized, on schedule and productive!

Previously, Ali worked an executive assistant within the demanding entertainment industry, where she catered to the needs of a variety of leaders in the music and television spheres.

She holds a Bachelor of Communication degree from Arizona State University.

Ali enjoys being active and the outdoors, hanging out with her friends and family and trying out new restaurants, because... FOOD! She loves festivals and has been an avid festival attendee since she was 11-years-old!

Claudia Bazaldua

Site Director

Claudia Bazaldua

Site Director

Bio

With much excitement, Claudia Bazaldua joined the TaskUs team in November of 2016 as its San Antonio Site Director. She runs San its day-to-day operations. Claudia has over 20 years of experience in call center, operations, client support, outsourcing, vendor management and much more. She immediately embraced the culture at TaskUs and is ready to put the San Antonio team and site on the map!

Before TaskUs, Claudia worked in the financial services industry in many and varied capacities, such as sales, fraud analytics, collections, servicing, forecasting and scheduling, alternative contact strategies, remote and virtual teams. Recently, she spent 6-years in the BPO arena with VMC where she was Site Director and oversaw its San Antonio site.  Her engagement was a massive success, expanding the site from 60 employees to well over 1,200 before leaving. She is excited to bring her extensive experience to the TaskUs team to help create a differentiated culture to San Antonio and build an even stronger team!

Claudia has a variety of certifications in industry specific disciplines as well as leadership development programs.  She gained her COPC certification back in 2012.

Claudia enjoys spending time with her family, especially her two boys.  She is a fitness fanatic and loves all forms of exercise and eating clean.  She once hiked the depth of the Grand Canyon and back in a single day, so she is not afraid of a challenge!  She enjoys sports (football, basketball, baseball) and gets excited when she gets to plan a trip!

Monica Patterson

Content Marketing Director

Monica Patterson

Content Marketing Director

Bio

With a career in marketing spanning more than 25 years, Monica’s expert skills teamed with her business intelligence and analytical acumen equip her to consistently execute on marketing strategies. Her end-to-end experience in marketing in the outsourcing industry includes content creation, content marketing, inbound lead generation analyst & advisor relations, site visit support, social media management, pursuit management and support and sales enablement.

Prior to joining TaskUs, Monica was the Industry Marketing Director of Finance & Accounting Outsourcing Practice at Sutherland Global Services, the Vice President, Community Development Banking Group at Bank of Oklahoma, the Financial Services Director at Community Action Project of Tulsa County and the Senior Investor Relations Analyst at WilTel Communications. What a resume! We’re so lucky to have her onboard.

Monica got her BSBA, Marketing & BSBA, Finance at The University of Tulsa followed by her MBA at The University of Tulsa. She lives in Tulsa, Oklahoma with her husband, Ken, and their two pet bunnies, Jean-Luc and Aurora. She loves to cook and she and her husband love to travel. The bunnies...not so much!

Sharazad Maricar

Recruitment Coordinator

Sharazad Maricar

Recruitment Coordinator

Bio

Sharazad “Sha” Maricar’s passion for matching the right people to the right job and organization is what fuels her work as a Recruitment Coordinator. She is responsible for meeting our staffing needs by making sure that we attract and hire the best and brightest for TaskUs.

Previously, Sha worked as a Talent Acquisition Specialist for 3 years at Groupon Malaysia before moving to Los Angeles, CA to be closer to In-N-Out. She comes to us with close to 10 years of experience working in diverse industries including e-commerce, banking call centers and technical support centers, so joining TaskUs feels like it is all coming back full circle.

Sha holds a Bachelor of Business Administration degree in Human Resource Management from Wichita State University.

In her spare time, Sha enjoys curling up with her husband, a good book and an excellent burger (in no particular order). She also loves going out to see live gigs and watching horror films while screaming and scaring everyone else in the theater. She is a geek at heart and will bond with anyone who loves Han Solo as much as she does.

Diane Tabernilla

Senior Client Services Manager

Diane Tabernilla

Senior Client Services Manager

Bio

Diane Tabernilla joined TaskUs in October 2016 as a Senior Client Services Manager overseeing the North American market for one of our biggest accounts. She brings 14 years of BPO industry experience with specialties in Operations Management, Project Management and Client services.

Diane came from the old school BPO industry and started off as a Customer Service Associate doing sales and technical support. She worked her way up to a Team Leader role for a technical support program handling internet services. By 2007, she had moved up the ranks to a more senior Operations Manager position where she oversaw customer service and technical support for multiple lines of business for Microsoft Xbox.

She has managed voice, back office, inbound and outbound programs and has helped various lines of business ranging from sales, customer service to technical support. In 2013, a desire to try something different and expand her blossoming knowledge and skills led her to a career pivot toward project management.

During her three-year stint as a Senior Implementations Manager, Diane built two sites in the Philippines and one in Latin America. She launched over 20 new programs and ramped over 5,000 agents across different sites. She stayed with Etelecare International for 2 years and 12 years with Expert Global Solutions. Her current goal: stay with TaskUs until she retires!

Diane holds a Bachelor’s Degree in Communication from the Colegio De San Juan De Letran and has acquired additional certifications from AMA University. She has plans to pursue a PMP certification in 2017.

Having lived in the Philippines for more than three decades, Diane has developed a love for the ocean. She loves the beach! Should you wish to find her, you would do well to look for her lounging on the shores of Boracay or Zambales - unless she is busy planning a trip to a new beach locale! She enjoys skim boarding and paddle boarding. However, a former "diving trauma" led her to keep things above water!

She currently resides in Las Vegas, Nevada with her husband and four sons. During the day, she is a busy-bee corporate employee. At night, she enjoys cooking the "best home cooked meals" for her boys. She loves watching TV shows on HGTV and drama series like Dexter, Gotham, 24 and Suits

Steven Amaya

Financial Controller of the Americas

Steven Amaya

Financial Controller of the Americas

Bio

Since joining TaskUs in August of 2015, Steven has leaned on his experience in operational finance and accounting to help improve processes and gain efficiencies in the finance department. As Financial Controller, he manages the day-to-day finance and accounting operations for our Santa Monica, California headquarters, our San Antonio, Texas delivery center, as well as our financial reporting and analysis.

Previously, Steven worked as an accountant for an asset management firm and an equity trading company in New York before holding an Assistant Vice President (Finance) position at a commodities trading firm in Greenwich, Connecticut.

He holds a Bachelor of Arts degree in Accounting from Hartwick College in Oneonta, New York.

Steven enjoys spending most of his free time with friends and is a passionate soccer fan.

Kyle Orminston

Manager, Consulting Services

Kyle Orminston

Manager, Consulting Services

Bio

Kyle Ormiston joined TaskUs in 2016 as an Implementation Project Manager and has since joined the Consulting Services team as a technical consultant. He has quickly become an indispensable part of the team!

Most recently, he served three years as a Software Implementation Consultant for the Reynolds and Reynolds Company where he configured and trained on Reynolds’ software products with 55 organizations nationwide. Before that, he directed the Help Desk for a tech startup, became an Apple-Certified Technician, taught Technology at a private Middle School in Korea and spent four years as a radio talk show host.

It's safe to say that his background is diverse!

Kyle holds a Bachelor of Fine Arts in Creative Writing from Chapman University.

Kyle spent 71% of the last five years on the road.  He's visited 27 countries and 40 states. An avid cook, Kyle loves the challenge of making old family recipes into gluten-free masterpieces. He loves music and theater and usually sees (a minimum of) one show per week.

Ruben Jimenez

Sr. Director Client Services

Ruben Jimenez

Sr. Director Client Services

Bio

Ruben Jimenez joined TaskUs as a Sr. Director of Client Services in early 2017 and brought a variety of experience from the banking and BPO industries with him. He has implemented startup launches and grown programs to more than 300% of the original volume through fostering collaborative partnerships with clients and exceeding initial targets. After working for a large multi-national organization with over 100,000 employees, Ruben was eager to join TaskUs and participate in their phenomenal growth and ridiculously awesome culture.

Before joining the BPO industry, Ruben worked as a personal banker for Bank of America where client relationships were critical to attaining aggressive targets. Six years ago, he entered the BPO industry with Alorica as a team manager and proceeded to shake things up. His commitment to achieving targets and developing people and client relationships helped him to achieve numerous leadership positions, including Sr. Account Manager, Director of Operations and Site Director supporting a variety of lines of businesses. These LOBs included: customer service, sales outbound, and technical support.

Ruben holds a Bachelor of Science degree in Kinesiology Exercise Science from the California State University, Fresno.

Ruben, his wife and their three children enjoy spending time together and are super excited about returning to California to be closer to family and friends and his all-time favorite NFT team, the Los Angeles Rams! He is a gadget nerd; you will likely find him talking about or trying out the latest and greatest technology, particularly anything to do with Apple. Over the last year, Ruben has embraced a healthier lifestyle. He found that exercise is the best stress reliever and allows him to listen to his eclectic Spotify music mix which ranges anywhere from the Global Viral Top 50, Hot Rhythmic, Release Radar or the Best of Kanye West. Please withhold judgment - Ruben will not be deterred in his affliction for Kanye West.

Sean Neighbors

Vice President of Client Services

Sean Neighbors

Vice President of Client Services

Bio

TaskUs Vice President of Client Services Sean Neighbors is a dynamic and strategic thought leader with a zeal for delivering a game-changing service experience.  He has more than 20 years of multi-cultural experience that spans from pre-IPO award winning startups to best-in-class Fortune 50 organizations. Previously, he served as TaskUs’ Vice President of Strategic Accounts.

He possesses an almost unfathomably broad foundation of knowledge that he uses to be a vocal advocate for customers and to earn their trust.

He specialized in customer life-cycle management and analysis, global customer engagement and relationship management, omnichannel customer experience design, mentoring employees, transformation and change management, emerging contact channels and technologies, and contact center operations, leadership, and client solutions.

Before joining TaskUs, Sean served in senior leadership roles (totaling 19 years) at Expert Global Solutions, Apparent Networks, and TELUS.

In his free time, Sean explores the beauty of the mountains, forests and oceans of his adopted home on the islands of the Pacific Northwest.

He holds an MBA (with a concentration in marketing) from the University of British Columbia.  Additionally, he holds a Bachelor of Arts degree in International Business from the Dominican University of California.

Christopher McLaughlin-Brooks

Chief Information Officer

Christopher McLaughlin-Brooks

Chief Information Officer

Bio

Christopher McLaughlin-Brooks is TaskUs' Chief Information Officer. He is a 20-year veteran of the technology and retail services sectors, and brings a strong track record to the team.

Before joining TaskUs, Christopher served as the SVP of Service Engineering & Operations at YapStone. He has also held senior leadership roles in IT for Parallels, Business Objects, and Yahoo.

He holds bachelor's degrees in both computer science and foreign languages from the University of London. He graduated from the Le Cordon Bleu, and most recently from the Ecole Chocolat, earning a Professional Chocolatier Certificate of Achievement.

He has yet to bring candy into the Santa Monica office. We remain hopeful.

Jon Wouters

Sr. Director of Corporate Strategy

Jon Wouters

Sr. Director of Corporate Strategy

Bio

Jon is TaskUs’ Sr. Director of Corporate Strategy. He caught the startup bug in 2008 as the first hire of an online rewards-for-recycling startup in LA. Jon grew with the company, spearheading the deployment of more than 1,000 recycling kiosks, eventually becoming the Director of Operations for their LA office. Eager for a new type of challenge, Jon is excited to bring his love of people management to the international operations of TaskUs. He was promoted to his current position in January 2017.

He holds a Bachelor of Arts degree in Latin American Studies from Tulane University and is a certified Scrum Master.

In fact, one might correctly consider that his personal life is even more intriguing if one is so inclined to believe – which we do.

Rumor has it that Jon was born raised by wolves.  Although, like most wolf pups, he longed for so much more in life than scraps and baying at the full moon.  Jon is the first Eagle Scout to originate from his pack. While he took up drumming initially as a means to ward off predators over 20 years ago, he eventually migrated (sans pack) to Los Angeles where he has called home for the past eight years.

When not traveling to Manila, one will find him listening to or playing music. Today – and proving that one can never run too far from one’s roots – he has formed a pack of his very own with his amazing dog, Dixie, who is beloved at TaskUs. Thus far, Dixie has shown no interest in either drumming or leaving her pack with Jon.