our team

Mason Jones

Vice President, Business Development

Mason Jones

Vice President, Business Development

Bio

Mason joined the TaskUs team in June of 2017 as Vice President, Business Development, with a focus on working with new clients in the technology vertical.

Mason's most recent role was Director at Sutherland Global Services for 10 years; however, his career in the BPO industry started more than 25 years ago when he started working in outbound sales contact centers as a college student. After graduating with a BA in Economics from the University of Colorado at Boulder, he decided to take a different direction career-wise and pursue his interests in journalism. Mason worked several years as a staff photojournalist for newspapers before coming back to the BPO industry when he started in a senior sales role for Convergys.

Mason lives in Boulder, CO where he spends his free time mountain biking, fly fishing, hiking, camping, packrafting, whitewater rafting, and riding motorcycles (of all kinds). He’s married with two kids, and–staying true to his love for the great outdoors–he describes his perfect family weekend as an overnight river trip on the family's raft with close friends. Mason volunteers with the Boulder Mountain Bike Alliance and rides killer wheelies.

China Polintan

Senior Manager of Organizational Development

China Polintan

Senior Manager of Organizational Development

Bio

China joined TaskUs in May 2016 and started off supporting the learning needs of Chateau Ridiculous and House Teamwork. In early 2017, she transitioned to leading the Organizational Development team and developing leadership and management courses for the organization. She and her team have definitely made their presence felt with the launch of Team Leader (TL) Academy; we can't wait to see the rest of the programs they plan to launch!

China spent 10 years in HSBC where she established her career as a Learning & Organizational Development practitioner. She was a Customer Service Representative who pursued her passion for teaching by moving to the L&D team, and it's been L&D for her ever since!

 China holds a Bachelor of Science degree in Elementary Education from San Jose State University, where she majored in Special Education.

She's a domestic goddess who enjoys her wine. A great weekend entails spending the day in the kitchen cooking and baking for loved ones, while having “Lowrider Oldies” playing in the background.

Josh Semler

CX Consultant

Josh Semler

CX Consultant

Bio

Josh joined the TaskUs team in March of 2018, as a Customer Experience (CX) Consultant. He’s spent the majority of his professional career in consultative sales and management environments, holding an unbridled enthusiasm for helping companies positively transform their CX presence.

Previously, Josh has held sales and management roles in a variety of industries such as logistics, manufacturing and new product development, and software. Most recently, Josh spent the last four years with Oracle, helping companies modernize their customer experience offerings through consultation, strategic planning, and CX SaaS application implementations.

Josh holds a Bachelor of Science degree in public relations and advertising from Minnesota State University – Moorhead.

When he isn’t chasing sunsets to photograph, you can find Josh hitting a local hiking trail, playing frisbee on the beach, or planning his next road trip adventure. While on the road, you’ll find his Spotify playlists range from The Rolling Stones and Led Zeppelin to Jay-Z and Odesza. Josh also enjoys spending time with friends and family who will attest that he drops “puns” and Seinfeld references into conversations more so than your average person.

Robert Hayes

Senior Vice President, Southeast Asia

Robert Hayes

Senior Vice President, Southeast Asia

Bio

Since joining TaskUs in January 2015 as our Site Director for the Philippines, Robert Hayes has delivered expertise and a passion for creating a culture of development, achievement, and growth. He has been pivotal in leading the company's ridiculously rapid growth - from 1,000 to over 5,300 during his tenure (so far). Simply put: he's thrived!

Robert's experience in the BPO industry is phenomenal. In 2007, NCO appointed him to the role of Regional Business Manager... and promptly promoted him later that same year to General Manager of NCO Canada. Why? He demonstrated an impressive ability to create efficient and effective business processes and strategies that let the company shine in the market. NCO promoted him in August 2010 to Assistant Vice President of Operations for the Philippines.

At TaskUs, he has demonstrated an impressive ability to personify the company's core values that in combination with his vast BPO experience earned him our Country Manager role in the Philippines. His initiatives include professionalizing departments' tasks, recruiting, and employing top-tier candidates to achieve wow-inducing results across every department.

When he's not thinking of new ways to improve TaskUs, Robert enjoys working out in the gym and spending time with his wife and kids. He supports the NHL's Vancouver Canucks, despite believing that "My team sucks." That's loyalty!

Sharazad Maricar

Recruitment Coordinator

Sharazad Maricar

Recruitment Coordinator

Bio

Sharazad “Sha” Maricar’s passion for matching the right people to the right job and organization is what fuels her work as a Recruitment Coordinator. She is responsible for meeting our staffing needs by making sure that we attract and hire the best and brightest for TaskUs.

Previously, Sha worked as a Talent Acquisition Specialist for 3 years at Groupon Malaysia before moving to Los Angeles, CA to be closer to In-N-Out. She comes to us with close to 10 years of experience working in diverse industries including e-commerce, banking call centers and technical support centers, so joining TaskUs feels like it is all coming back full circle.

Sha holds a Bachelor of Business Administration degree in Human Resource Management from Wichita State University.

In her spare time, Sha enjoys curling up with her husband, a good book and an excellent burger (in no particular order). She also loves going out to see live gigs and watching horror films while screaming and scaring everyone else in the theater. She is a geek at heart and will bond with anyone who loves Han Solo as much as she does.

Emma Guevarra

Director of Corporate Social Responsibility

Emma Guevarra

Director of Corporate Social Responsibility

Bio

Emma Guevarra. The woman. The myth. The legend. That's no hyperbole; TaskUs honored her in July 2016 when she visited Los Angeles with our prestigious LizardBear Legend Award for her significant contributions to the success of our company! As a resident of Cavite, where TaskUs' first Philippine site calls home, she has introduced exciting employee engagement events and streamlined processes for HR tasks since her arrival!

How we feel about having had Emma on the team as our Director of Corporate Social Responsibility? We're extraordinarily lucky to have this wonderful, thoughtful, and intelligent professional on our team since September 2014! Emma's belief that the workforce is the company's core aligns perfectly with TaskUs culture of employee first.

She brings to TaskUs her HR training and experience from the manufacturing, retail and outsourcing industries. Before TaskUs, she held key management HR roles at Schneider Electric Logistics and Teletech Customer Care Management, but we finally got her!

Emma has worked in HR for more than a decade now and is well-versed in compensation and benefits, labor and employee relations, organizational development and HR information system.

She never gets tired of shopping for clothes and trying out new restaurants. She's a fan of TV series shows from the likes of Grey's Anatomy to The Walking Dead. Outside of cherishing her husband and two charming little girls, she dreams of being a superhero, but questions the practicality of such a life. Instead, she aspires to be the best Super Mom that she can be, in addition to striving to build an all-star globally renown HR team!

Emma believes that she could eat pasta every day, although she's trying to eat healthier. Go on, Emma, live a little.

Nikkole Shamsuddin

Vice President, Consulting & Technology

Nikkole Shamsuddin

Vice President, Consulting & Technology

Bio

Nikkole Shamsuddin joined TaskUs in September 2017 as our Vice President, Consulting & Technology. She is responsible for leading our consulting team in building and scaling the CX consulting and technology services capabilities for TaskUs and our customers.

She brings over 15 years of experience in consulting and client services, working across many industries with some of world's largest global brands and technology leaders. A few include  Microsoft, Ticketmaster and Accenture, where she led complex global teams of consultants, project managers and engineers. At Microsoft, she led teams focused on business operations, customer delivery and building new customer service offerings for technology acquisitions with a customer service component. Her goal was to support successful integration within Microsoft, scale operations and transform tech teams from one-off business capabilities into scalable enterprise service offerings. While working for Accenture, a leading global management consulting company, she worked with Fortune 500 companies to implement new technology platforms in complex global environments. Most recently, Nikkole built the B2B Marketing team for Ticketmaster, focusing on redefining the way they took their 50+ SaaS products to market for their 12K B2B clients.

 Nikkole holds a Bachelor of Science in Chemical Engineering, which has been foundational in developing her interest in technology, but otherwise, her knowledge of titration curves has been put to little use since her time at the University of Washington.

Nikkole and her husband, Sameer, are avid globe-trekkers and lovers of global culture–taking food tours in every country they visit! They reside in sunny Los Angeles and take annual trips to Nepal with an educational non-profit they support, Empower Nepali Girls.

Sol Rellita

Operations Director

Sol Rellita

Operations Director

Bio

Sol joined TaskUs in January 2015 to oversee Cavite Operations which was composed of 70 campaigns across two sites (TaskHouse and ARC). He is the author of the TaskUs Operations Handbook (Lizzy's Playbook) and an active participant of TaskUs Clubs and Culture engagements.

He comes to TaskUs as a 13-year veteran of the outsourcing space, with extensive experiences in verticals such as telecommunications, insurance, background screening, graphic design, legal, shared services and SEO.

Sol holds a degree in Management from Republican College, as well as certifications in Six Sigma and ISO 9001:2008

When not working, Sol enjoys traveling with his family and loves to pursue various physical activities, particularly in the water (surfing, wakeboarding, fly boarding and scuba diving).

TaskUs honored Sol in July 2016 with its prestigious LizardBear Legend Award for his significant contributions to the success of our company!

Zach Haber

Sr. Manager, Client Services

Zach Haber

Sr. Manager, Client Services

Bio

At the start of 2018, Zach joined TaskUs as Sr. Manager, Client Services, based out of our HQ office in Santa Monica. With a strong background in Operations, he brings a specialized set of skills to the CS team, ensuring client success while providing continued support for operational growth.

Previously, Zach worked in law and consulting before moving into the tech industry. His most recent role was Operations Manager for a fast-growing tech company. Over the course of two years, he opened a fulfillment center in Cebu, Philippines where he staffed and directed over a thousand talented individuals.

Zach holds two Bachelor of Science degrees in Political Science and History with a minor in Business from Pennsylvania State University.

If he’s not carb loading with pizza or In-n-Out, he can be found traveling beaches around the world, hoping to find the perfect spot to surf at sunset. He's a massive food advocate who has a peculiar addiction to ketchup, crushed red pepper and baked goods – but not together. Although he doesn't currently own a pet, Zach hopes to pet every dog he encounters. But after working in our dog-friendly office, it’s likely that he’ll end up adopting one on his own.

Trina Baranda

Senior Client Services Manager

Trina Baranda

Senior Client Services Manager

Bio

Trina Baranda recently joined TaskUs as Senior Client Services Manager. She manages multiple US-based clients based out of Cavite, Philippines.

Trina is a 14-year veteran (and counting) of the BPO industry. She started as an agent in 2003 and eventually moved up and joined the Training department. She has held various positions from Trainer to Vendor Manager for training on the client side, where she oversaw four vendors with seven sites in the Philippines. She traveled to Montego Bay, Jamaica; Bogota, Colombia; and Melbourne, Australia to lead and set up these international centers. Three years ago, she transitioned into a senior leadership position in Client Services and handled a mixture of Australian, US and local APAC accounts with headcounts ranging from 20 to 1,500 across diverse verticals (travel, telecommunications, food, technology, banking and customer service) for companies such as DISH and Teleperformance.

Trina holds a Bachelor's in Communication degree majoring in Media Productions from Assumption College in Makati City, Philippines. She earned her Six Sigma Certification in 2009 from the Ateneo Graduate School of Business Center for Continuing Education in Makati City, Philippines.

Outside of work, Trina enjoys watching an array of TV series, reading, playing pool, traveling and hitting the beach. She is passionate about being a mother to her 11-year-old daughter and preparing hearty meals for her loved ones. She makes a mean burrito!

Aaron Davis

Site Director, Baja

Aaron Davis

Site Director, Baja

Bio

Aaron Davis joined the TaskUs team in September 2017 as our Site Director, responsible for overseeing operations in Mexico–from our initial launch in a holding company's facility, to building our first TaskUs site in Tijuana. No small task, to say the least.

He has 12 years of experience working in contact centers and BPO organizations, spanning the spectrum of roles from agent to site director. The first experience he had working with a contact center in the travel industry planted a seed that lead him to a flourishing 12-year career in the BPO industry. His combined love of travel and exploration lead him to spending two years running a small business in Indonesia, prior to returning to the BPO industry. He has spent a significant portion of his career working internationally, including four years in Mexico and two years in the Philippines. He has held leadership roles with campaigns spanning travel, hospitality and loyalty programs, high tech, B2B support, retail services, and banking. His background is primarily focused on launching support campaigns and building high performing teams into self-sufficient, independent programs.  

 Aaron’s educational background is as varied as his career, having completed coursework in biology and psychology at the University of New Mexico and Olympic College, human health and behavior at The Evergreen State College, and cellular biology at Arizona State University. He has also completed a six-month program in naturopathic medicine and holistic bodywork, and (briefly) was a licensed massage therapist.


His favorite thing in the world is being Natalia's dad, and he’s happiest when eating anything with his wife's salsa. Aaron enjoys traveling (27 countries and counting!), trying local cuisine, and riding his bike. Despite not having played competitive soccer in over 10 years, he’s still holding out hope for a call up to the US men's national team. He’s pretty confident that it’ll happen!

Mark Sterling

VP of Client Services & Implementation

Mark Sterling

VP of Client Services & Implementation

Bio

Since joining TaskUs in March 2017, Mark has built on his 13 year career in the customer experience and outsourcing space through the development of the TaskUs' global Project Management Office (PMO). A certified PMP, Mark's chief focus is building a core skillset of Ridiculously Good Project Management for clients and internal initiatives. Mark is primarily based in our Lizard Bear Lair facility tucked away in Bonifacio Global City, Metro Manila Philippines.   

Mark joins us from Sutherland Global Services where he spent 7 years in the Philippines handling implementations and running the APAC and EMEA project portfolios. Projects included implementations, site builds and new geo expansions. Prior to Sutherland, Mark spent 10 years in a captive contact center where he helped spearhead the company’s outsourcing initiative. Having worked as both client and vendor, Mark brings a holistic approach to the overall implementation experience.

Mark holds a Bachelor of Science Degree in Business from Drexel University in Philadelphia, Pennsylvania. He is also a Certified Project Management Professional (PMP)–obtaining his initial certification in December 2012.

Boy Bands and cheesy Pop music are Mark’s guilty pleasure. Few know this, but once while attending a New Kids on the Block/Backstreet Boys concert, Mark ran into a Senior Executive from his employer at the time. Despite an awesome effort to convince the other that they were dragged to the concert by their wives “against their will,” they both knew that wasn’t the case.

When he’s not in the office or working on his coordinated boy-band dance numbers, Mark loves spending time at home with his partner–Beth, his two dogs–Bleu and Hans Gruber, and (the true king of the castle) young daughter–Jhodilly. His recent training doing “shuttle sprints” throughout the house to keep his daughter from playing "splash splash" in any unguarded toilet/water dispenser, has re-ignited his passion for athletics and has him eyeing a potential run at the 2017 NFL Combine.

Austin Ham

Business Development Representative

Austin Ham

Business Development Representative

Bio

Austin Ham joined TaskUs' Sales department in January of 2017 as its new Business Development Representative. His duties include helping the Sales team grow their pipeline by finding new opportunities to pursue and help grow the business. He has been a part of sales organizations for four years and is excited to do his part to help TaskUs grow.

Previously, Austin worked as a Sales Operational Analyst to support a sales team within the outsourcing industry that focused on facility maintenance work. Since then, he has gained experience with inside sales and business growth as a marketing consultant for the leader in digital publishing solutions for associations and digital marketing solutions for B2B marketers who connect the B2B world.

Austin holds a Bachelor of Science in Business Administration with a concentration in Organizational Behavior and Human Resources from the University of Texas at Dallas.

Austin enjoys spending time being around anything involving music. In his free time, he is either making music, going to shows or working with local musicians to help them achieve their goals. He plays the drums, guitar and many other instruments in his recording studio in Dallas, Texas.

Christian Parlade

Director of Financial Planning & Analysis

Christian Parlade

Director of Financial Planning & Analysis

Bio

Christian is bunny-centric, and an ex-operations, ex-stock market guy. But he is really a closet farmer as he takes care of various herbs in his garden. Being one with the soil, he can talk vermiculture with the best of them (look it up in Google images). He is also an avid pro-wrestling fan and imagines his presentations being prefaced with rock entrance music and pyro.

In his past stints at work, he is known as a strong cultural advocate and constantly badgers people to exercise, to live within their means, and to stop smoking. He has worn hats in Operations and Finance and a little bit of everything else. He would routinely read into numbers from reports, unearth related stories from his Q&A with stakeholders, and pursue simple but logical solutions.

As he strives to ensure campaign profitability, trust that he will reach out to you one of these days and know that it will be an interesting meeting. He takes his coffee with 3 cream, 1/2 brown sugar.

Erik LaFuente

Sr. Manager, Operations

Erik LaFuente

Sr. Manager, Operations

Bio

Since joining TaskUs in the beginning of 2017 as the Sr. Manager, Operations, Erik has built upon his 19-year career in the outsourcing space by managing the day-to-day operations for our office – The Grid – in San Antonio, Texas. Erik drives high performance through the concept of teamwork and dedicated support.

Previously, Erik devoted 5 years working as a Senior Operations Manager for VMC, supporting one of the leading tech companies in the world and managing multiple lines of business with up to 1,200 employees. In the 19 years of working in the outsourcing industry, Erik has gained experience in training, workforce management, and operations departments for companies such as West, VMC and USAA.

Erik has training in Six Sigma methodologies and received his COPC certification in 2012 as a registered coordinator. Erik was an integral part in driving his site to a perfect COPC audit score in their first year while at VMC.

Erik's key role in life is being a great father and husband to his wife and two daughters. As a competitor, he thrives on challenges such as sports, woodworking projects and challenging home improvements.

Rey Salazar

Chief of Staff - Philippines

Rey Salazar

Chief of Staff - Philippines

Bio

Rey joined TaskUs as its Chief of Staff in April 2016 to manage business critical strategic initiatives for the Philippine executive team. He also leads the Project Management team and the Brand, Environment, and Design team.

Prior to joining TaskUs, Rey held several positions in the Strategy and Execution group of Citibanks regional shared service center, before shifting to Corporate and Investment Banking as one of its coverage bankers.

He holds a Master of Liberal Arts degree in Management from Harvard University. Additionally, he graduated Magna cum Laude from the University of the Philippines with a Bachelor of Science degree in Molecular Biology and Biotechnology.

On his spare time, Rey likes to do a bit of cycling and is a long-suffering Knicks fan. Go Knicks!

Ben Hawkins

Sr. Manager, Consulting Services

Ben Hawkins

Sr. Manager, Consulting Services

Bio

Ben joined TaskUs on Halloween of 2016 as the Sr. Manager, Consulting Services. Ben used his background in consulting and quality management to find improvement projects on both new and existing clients. Ben’s project continues to net millions of dollars of savings annually.

Ben has worked at a variety of BPO’s over his 16-year career and has a passion for finding ways to make his coworkers' and clients' lives easier. His focus at Convergys, Arvato Digital Services, and Sykes has been on performance improvement and customer experience with his last six years spent on achieving COPC certifications.

Ben went to school in the Midwest earning dual Bachelor's degrees in Applied Technology and Business Administration. He earned his first COPC certification in February of 2011 and received his Six Sigma Black Belt in April of 2012.

Ben is an avid PC gamer (with over  400 games on Steam) and enjoys a good tabletop experience with friends and family. He’s an insatiable traveler who can’t seem to see the world fast enough, and he is also the #1 collector of Beanie Babies at TaskUs, having more than 1,200 in his collection.

Arbie Senga

Director of Information Security

Arbie Senga

Director of Information Security

Bio

Arbie Senga - the one and only - has dutifully served TaskUs as our Director of Information Security since he joined the company in January 2016. Arbie has had an extensive career in providing top-notch information security - 12 years and counting! His specialties include strategic planning, network/web testing, compliance reviews, implementation, management, team leadership and driving revenue growth.

Before TaskUs, Arbie held leadership roles at SeQure Technologies, Arbitoy Media Solutions, IT Group, Cogmotion, CheQ Systems and Ecommsite Solutions.

He holds a Bachelor of Science degree in Business Administration (focusing on E-Commerce) from Miriam College in the Philippines.

Arbie is passionate about music; he loves to play the guitar and is a "sucker for heavy riffs and rockin' beats.” When time permits, he enjoys playing gigs and will "jam with anyone.” Music aside, he still makes room on his calendar for mastering video games!

Avital Shoomer

Marketing Events Coordinator

Avital Shoomer

Marketing Events Coordinator

Bio

Avital joined the TaskUs team in March of 2018, bringing five years of event production experience to our marketing team. In her role, she will be coordinating local, regional and national events, as well as identifying key industry events.

Before joining TaskUs, Avital produced a variety of events at the University of Southern California. Her portfolio includes commencement ceremonies and multi-day conferences. She has also produced events for Children’s Hospital Los Angeles, where she collaborated with hospital leadership, major donors, trustees and patient families to organize and host inspiring events. Additionally, Avital’s side hustle is freelancing for wedding coordinators and event producers.

Avital holds a Bachelor of Arts degree in communication from the University of Southern California. Before earning her degree, she was fortunate enough to spend a gap year abroad in Israel.

Avital is always up for a challenge and an adventure! Her travel bug has her checking off cities from her endless list. Avital is a self-proclaimed foodie, horror movie buff, and an up-and-coming boxer. As a dog lover, she spends her free time with her Hurricane Harvey rescue lab, Lady. At the end of the day, nothing means more to her than her two adorable nieces.

Chico Inong

Vice President of Operations, Cavite

Chico Inong

Vice President of Operations, Cavite

Bio

Chico brings 14 years of contact center experience in the Philippines to TaskUs, of which ten are in senior management roles where he oversaw Fortune 500 portfolios across multiple verticals and across multiple sites. His impressive tenures have given him tremendous insight into aspects of Operations such as Sales, Customer Service, Technical Support, Retention, and Financial Services.

He has spent the majority of his career running call center operations. He succeeded by developing high-performing teams through success roadmaps, performance improvement practices, leadership development, strategic planning, and thorough execution.

Chico previously held leadership roles at NCO Group, IBM Global Services, and, most recently, Expert Global Solutions.

He holds bachelor degree in Computer Science from Informatics Computer Institute. Chico is a massive Los Angeles Lakers basketball fan and loves to travel around the world.

Dan Nacarato

Sr. Vice President, Operations

Dan Nacarato

Sr. Vice President, Operations

Bio

Dan started at TaskUs in April of 2018 and is responsible for TaskUs’ operations in the North America, Latin America, and EMEA (once launched) regions. In total, he has over 25 years of experience in operations and partner management for the financial services and BPO industries.

Dan spent the first 17 years of his career launching and managing captive and partner operations globally for JPMorgan Chase, and the last six years in the BPO industry that included a country ops lead role in the Philippines. These experiences provide him with a 360 view of our industry. He practices servant leadership and a relentless focus on the fundamentals - something that he has coined as the “three C’s” (Coaching, Communicating, Caring). His overarching mantra is to always do the right thing; integrity is paramount and non-negotiable.

He earned a bachelor’s degree in political science from the State University of NY at Binghamton.

Dan is blessed to be married to his wife, Faith, and have four wonderful children – Dante (11), Kai (8), Fae (6) and Lux (2). Yes, he’s still changing diapers! Currently, they reside in Arizona but have lived in the Philippines twice over the past 12 years and consider it to be their second home. He and his family love to travel, especially throughout Asia, although the long haul flights are quite challenging with four young kids. He and his wife enjoy their date nights and staying fit through many outdoor activities. Their long-term goal is to directly support or open an orphanage when they retire.

Joseph Patrick Javelona

Senior Operations Manager

Joseph Patrick Javelona

Senior Operations Manager

Bio

Since joining TaskUs in late 2015 as Senior Operations Manager, Joseph Patrick (or "JP" to those in the know) has leveraged his 15+ years of experience in BPO Operations to launch and scale successfully the two fastest growing campaigns in Cavite. He oversees the day-to-day operations of Lizzy's Nook in Cavite while managing the second largest and most profitable campaign of TaskUs.

JP started his career in the hotel and restaurant industries before he transitioned into telecommunications (customer service). From there, he joined the BPO industry during its earliest days with startups such as Customer Contact Center (C3) and Ambergris Solutions before working his way up the ladder to a senior leadership position at Telus International Philippines.

JP holds a Bachelor of Science degree in Hotel and Restaurant Administration from the University of the Philippines.

He loves to travel and sightsee with his wife and son, and explore different cultures within the region. JP's a self-described "techno geek, gadget fanatic and audiophile" who owns several pairs of headphones that cater to different musical genres. He loves to watch movies and anime, and engages in racquet sports in his free time.

Martin Ayala

VP Business Development

Martin Ayala

VP Business Development

Bio

Since joining us in early 2014, Martin has built an empire of lasagna (sales) within the BPO industry at TaskUs. Owing to his generous awesomeness, we've relied on Martin extensively to lend his extensive expertise and to wear countless hats throughout his tenure with us. However, his favorite role (so far) has been the one in which he currently serves - VP Business Development. He was promoted in January 2017.

In his day-to-day professional life at TaskUs, he hunts for new logos, builds lasting relationships, and closes deals with some of the most ground-breaking logos on the planet Earth!

Owing to his belief that sales is one-half art, one-half science, and one-half deeply connecting with his prospects' needs - we won't tell him that that adds up to three halves if you won't - Martin has masterfully become a perennial top-performer for TaskUs. If you want to talk CSAT (Customer Satisfaction), contact centers and/or food, he is only a short email or phone call away!

In a previous life, Martin worked in a variety of roles in the non-profit and advertising spheres. He earned his stripes in the admin department as TaskUs's Office Manager before he was promoted to Inside Sales at TaskUs. He has been one of our brightest stars ever since. (No you can't have him!)

Martin holds an Associate's Degree in Business Administration and enjoys courses on Coursera and Udemy.

In his downtime, Martin likes to spend quality time with his fiance, family and friends. He loves to travel to new locations and explore delicious restaurants in each locale. When he isn't on the road, you'll find him on the highway enjoying the sounds and sights of Los Angeles. Beep! Beep!

Helen Ramilo

Director of Procurement

Helen Ramilo

Director of Procurement

Bio

In late 2015, TaskUs welcomed Helen Ramilo as our brand new superstar Director of Procurement. She is a sourcing, planning, and improvement expert. We're very fortunate to have her on the team!

Before joining TaskUs, Helen held leadership roles in procurement, sourcing, and materials management at J.P. Morgan, James Hardie Philippines and San Miguel Corporation.

Helen attended the Mapua Institute of Technology where she earned a Bachelor of Science degree in Management and Industrial Engineering.

At TaskUs, she's well known as being an extremely friendly and bubbly colleague. She likes to sing, dance, and style friends for important events in their lives. On weekends, she is active with her church and the Catholic community. She enjoys watching movies, dining out and exploring new places with her family.

Beso Khidesheli

Client Services Manager

Beso Khidesheli

Client Services Manager

Bio

Beso was born and raised in Georgia (the one in Europe), and moved to the US when he was 15 years old. Ever since then, Beso has been inspired to travel to and live in new places, as he feels like that has been the best way he’s been able to learn and grow.

After graduating from the University of California, Santa Barbara, Beso worked for a San Francisco-based electronics warranty startup called SquareTrade. He started as a sales specialist and soon assumed leadership of the b2b program, helping develop a small 3-month pilot project into a full-fledged inbound sales department and expanding the team across San Francisco, Manila, and Karachi. Now, he joins the TaskUs team as a Client Services Manager based in our San Francisco office.

In his free time, Beso has a lot of different interests but his main form of self-expression is mixed media art. He also likes to write, dance and sing. Fun fact: He has had a couple of exhibitions in Oakland and SF as a visual artist!

Alexander Constantino

Sr. Client Implementations Manager, PH

Alexander Constantino

Sr. Client Implementations Manager, PH

Bio

Alex joins TaskUs with 11 years of BPO experience from the service delivery space, overseeing a variety of channels along with daily operations. His knowledge is both a good foundation on how we, internally, will be able to provide an excellent end-to-end client implementation experience, and a value-add for our client’s ability to learn how they can leverage TaskUs well beyond pilot, and into a long-term partnership.

Through the ranks and, eventually, leadership roles in service delivery, Alex introduced innovations that helped clients conduct better business. Alex has served as Sr. Service Delivery Manager for companies like Accenture, Teletech, and Sutherland Global Service.

Alex holds a degree in Instrumentations Technology from Don Bosco Technical College, Mandaluyong Philippines. He’s also an expert on COPC and operational excellence.

Besides enjoying time with his wife, Lo, and daughter, Layne, Alex is quite the gearhead and enjoys getting greased up hunting for rare car parts, researching and applying mods, and building to era correct specifications. Alex regularly joins car meets and is a passionate admin of one of the elite car clubs in the Philippines. He has won car show competitions and occasional racing series in his free time. His immediate aspiration is to be able to see his daughter through university.

David Oh

Senior Accountant

David Oh

Senior Accountant

Bio

David Oh joined TaskUs in April 2016 as the Senior Accountant at Headquarters in Santa Monica, California. Since coming on board, he has taken on several Accounting/Finance functions to great success. His primary responsibilities are focused on the US domestic financial record books, producing financial reporting packages and improving business process for his department.

Previously, David worked at KPMG – one of the Big 4 firms – for 4 years in its Advisory/Risk Consulting group. While at KPMG, he excelled as its Lead Senior Associate on various client engagements within the Financial Services industry. Additionally, David has extensive experience developing audit plans, documenting processes via narratives and flowcharts, leading SOX improvement projects, testing key controls and reviewing work papers.

David holds a Bachelor of Science degree in Accounting (with a minor in Entrepreneurship) from Lehigh University. He recently became a New York State Certified Public Accountant (CPA) in 2016.

Originally a New York City native, David made the move to Los Angeles in 2015 with a change of lifestyle in mind. He likes to travel and attend music festivals all over the country. David enjoys cooking Korean food at home, as well as trying out new restaurants. He is a photography hobbyist and enjoys discovering fresh perspectives through his art.

Rosanna Arceo

VP of Finance, PH

Rosanna Arceo

VP of Finance, PH

Bio

Rosanna Arceo joined TaskUs as our new Director, Controllership and Payroll in March 2016. She leads such functions as accounts payable, account receivables, treasury, financial reporting, payroll and compliance.

She is a seasoned professional with almost 20 years of substantial experience in financial and management accounting, systems implementation and process migrations, project management, internal audit, service delivery finance (focused on activity costing) and operational excellence, as well as tax and statutory compliance. Before TaskUs, she held leadership positions of increasing responsibility and stature in finance at Accenture and Maersk Global Services.

Rosanna graduated Cum Laude with a Bachelor of Science degree in Accountancy from Pamantasan ng Lungsod ng Maynila. Additionally, she is a Certified Management Accountant from ICMA in Australia.

She loves to travel and feels very lucky to have seen places around the world in the earlier part of her career. When she travels, her top agenda items are to taste local cuisines and to visit local markets to understand the lives of the local populace. She loves to experiment in the kitchen by creating her recipes and takes great joy in receiving compliments from her family members that try her creations. On most weekends, one can find her relaxing in Antipolo (just east of Manilla) where she enjoys the cool breezes and green scenery.

Paul Solomon

Sr. Director, Client Services

Paul Solomon

Sr. Director, Client Services

Bio

Paul Solomon started at TaskUs in 2017 as Client Partner, and as of November 2017, is now the Sr. Director, Client Services of our San Francisco office, where he supports the growth needs of our clients in the Bay Area. He has been in the customer service industry for over 25 years–half of that time being grounded in highly customer-centric roles for Home Depot.

Before joining our sales team, Paul's most recent experience involved supporting large retail, logistics and consumer brands for Convergys and Xerox. In these roles, he developed solutions and supported programs on, near and offshore. During his time at Home Depot, he was the first team member assigned to help the company develop and execute a holistic contact center strategy. Paul’s accomplishments in these roles, coupled with his financial experience as a CPA, makes him well-versed in deepening relationships with our current clients and helping them prepare financial models that meet their budget requirements.

Paul graduated Magna Cum Laude from Centenary College of Louisiana, the oldest private college west of the Mississippi River. After earning his CPA and spending several years with the accounting and consulting firm of KPMG, he made the move into the customer service arena and never looked back.

When he isn't helping our clients develop their strategy, he loves playing tour guide in The City by the Bay and beyond. As someone who has spent a significant time of his career supporting operations across the globe, Paul enjoys the opportunity to showcase the Philippines to those who have never visited before. He has an eclectic taste in music and culture that fits nicely with all San Francisco has to offer.

Arjay Angodung

Vice President of Operations, BGC

Arjay Angodung

Vice President of Operations, BGC

Bio

Arjay Angodung serves TaskUs as its Vice President of Operations, BGC in the Philippines. We're lucky to have him!

Throughout his 15 years of experience within the BPO industry managing a variety of verticals and industries, Arjay has consistently delivered meaningful results. He excels in identifying operational and financial opportunities, as well as managing the execution of strategic initiatives that helps him to crush KPIs and goals. Optimizing business results and improving decision-making at all levels of business get him there.

Previously, Arjay held senior leadership roles at PeopleSupport, Inc., Aegis Philippines, Inc., and Teleperformance.

Arjay earned a degree in Applied Corporate Management from De La Salle University.

Arjay is a massive Elvis Presley fan and impersonated the legend in front of several hundred people when he was eight-years-old. He is also a huge Tupac Shakur fan, although good-naturedly he admits, "I can't rap to save my life”.

Aaron Fischer

Vice President, Business Development

Aaron Fischer

Vice President, Business Development

Bio

Aaron Fischer joined TaskUs in early 2017 as Vice President, Business Development. He is no stranger to the industry with 22 years of experience in selling outsourced customer care and sales operations to industry-leading companies such as Capital One, General Motors and Dell around the globe. Aaron spends his time organizing and managing cross functional teams in human resources, training, operations, finance and information technology in the pursuit of new business relationships for the organization.

Most recently, Aaron worked in client services and sales for global outsourced growth companies such as SYKES and SITEL. Throughout his tenures, he has seen significant changes in the type of work and locations that are utilized to serve global brands. He has specifically sold into or ran multiple programs in over ten countries. It was the strategic initiative of market leaders and disruptors to digital channels that brought him to TaskUs, as they are the industry leaders within the digital frontier.

Aaron holds a Bachelor's of Science degree in Journalism from the University of Kansas.

You will not find Aaron sitting still for too long. He has competed in four IRONMAN triathlons and over 80 races across the country! His passion is to train, coach and participate in endurance events that push oneself to the very limit.

Kaye Garcia

Executive Logistics Manager

Kaye Garcia

Executive Logistics Manager

Bio

Kaye joined TaskUs at the start of 2015 and has been working with the company's Country Manager for 3 years now. She is a seasoned events organizer and enjoys setting up activities for TaskUs employees. She feels that this passion perfectly suits the dynamic atmosphere and hip culture of TaskUs. Kaye always finds inner peace whenever she has a "staycation," and whenever she has manicure and pedicure treatments! Kaye was a former barista and used to play the keyboards for a church band.

Josh Nutter

Business Development Representative

Josh Nutter

Business Development Representative

Bio

Josh Nutter joined TaskUs' Sales department in April of 2017 as a Business Development Representative. Bringing three years of sales experience, Josh is excited to contribute to TaskUs’ rapid expansion by helping the Sales team grow their pipeline with new opportunities to pursue.

Josh worked as a Solutions Advisor at HPE in the IT Services division. Although he started in procurement, Josh quickly found his stride in sales of the house and started building his career there. Does building a multimillion-dollar pipeline sound daunting? Not to Josh. His experience, coupled with his holistic and multi-faceted view of the E2E sales cycle, equips him for success in achieving this goal and towards TaskUs’ revenue growth.

Josh holds a Bachelor's Degree in Business Administration, majoring in Supply Chain Management at Texas A&M. He is a proud Aggie and continues to network with Aggies all over the US.

Josh enjoys spending time with his soon-to-be wife and two giant dogs, Bill and Cori. He also enjoys traveling to new places, working out, and cooking–just to name a few.

Jeanette Lim

VP Operations, Anonas

Jeanette Lim

VP Operations, Anonas

Bio

Since joining TaskUs in early 2016 as the Vice President of Operations for our site in Quezon City and now, for our site in Anonas. Jean has built upon her 12-year career in the BPO space by overseeing the day-to-day operations of the office that we call Chateau Ridiculous, located in the Manilla Metro area. It's never easy to jump right in and make an immediate difference, but Jean has done exactly that on our largest account.

Previously, Jean worked as a research chemist for seven years before moving into the BPO space, where she has held senior leadership positions over the past 12 years at companies such as Expert Global Solutions and NCO Group.

Jean holds a Bachelor of Science degree in Chemistry from Ateneo de Manila. She earned her COPC certification in 2013.

She enjoys spending time with her husband, family, friends, and three bunnies - Dexter, Lily, and Daisy. She is a ferocious reader and claims to read at least one book per week. She loves to travel around Asia, roams gardens, and listen to music from Enya, Taylor Swift, and Sarah McLachlan.

Max Ireland

Sr. Manager, Client Services

Max Ireland

Sr. Manager, Client Services

Bio

Max joined the TaskUs Client Services Team in September 2015 after being inspired by the company's vision, tremendous growth and list of exciting clients. Since joining, he has managed top accounts located across three continents - Australia, Europe (the United Kingdom) and North America (the United States) - and utilized his unique experiences to add value and insight to each!

Max is passionate about customer experience, coaching and using technology to help realize incremental gains in performance for his clients. He brings over seven years of experience to TaskUs from a variety of roles that have supported call centers throughout Australia and the Philippines.

He started his career down under with Australia's largest telecommunications company. Before joining the TaskUs Client Services team, Max was an account manager at a top Australian BPO and helped a variety of businesses to scale and to build their customer support teams.

He is a graduate of Guilford Young College in Hobart, Tasmania. Max recently finished the Data and Analytics course with TaskUs.

A perfect weekend morning for Max involves meditating, good coffee, a long run and a casual game of basketball with friends. He loves all genres of music - helpful in his brief, but rewarding former life as a music industry photographer. Max owns an ever-growing vinyl collection. For those not in the know: vinyl is similar to a digital music file but actually cool. His musical tastes range from Prince to Sublime, yet holds a special place in his collections for Australian artists such as Paul Kelly and The Beautiful Girls.

In short - Max is one cool cat.

Kawaljit Singh

Vice President of Workforce

Kawaljit Singh

Vice President of Workforce

Bio

Kawaljit Singh hails from the silicon valley of India (Bangalore). In a career spanning over 18 years, he has had many experiences. His first job was working as a transport supervisor in his father's company before moving on to a sales role with LancoNet Internet Service provider where Kawaljit focused on retail sales for dial-up internet & web hosting services. He currently serves TaskUs as its Vice President of Workforce.

His outsourcing career began with the captive center at AOL India. There he cherished his first BPO experience working as a Customer Care Consultant and quickly moved up the value chain within the same organization serving in various capacities including as a real-time specialist for AOL’s Command Center, Team Lead, and Sales Operations & Special Projects role with the Managing Director of the company.

In the last decade (2006 onwards), Kawaljit has specialized in standardizing/implementing WFM processes as well as restructuring and leading large WFM Shared Services functions in BPO’s like Aegis People Support (now Teleperformance) and Sutherland in the APAC region.

He is not a stranger to the Philippines and can speak a bit of the local dialect (Tagalog). In his free time, he loves to play cricket, basketball and enjoys participating in karaoke sessions. On weekends, he loves to plan and organize vacation tours in amazing holiday destinations across India and the Philippines for large groups. He lives with his family in India and is a proud father of a son whom he calls Rocket Singh (because he keeps flying all over). His motto is "Do your best & leave the rest.'

Brian Bergerson

Office Manager

Brian Bergerson

Office Manager

Bio

Upon joining TaskUs back in early 2017, Brian was asked to write a website biography, which sent him into a year long existential crisis. How would he even begin to convey his insatiable appetite for new experiences, or his passion for learning a little bit about everything and everyone? Would he talk about how he enjoys driving to the middle of nowhere and staring at the stars for hours on end? No, that would that make him seem really weird. Should he talk about his dog, Charlie? No, he talks about him too much as is. What about his love of red wine?

Maybe he sticks to his resume and how he used to work at Walt Disney World after graduating from the University of Idaho. Or about that one time he worked in Alaska building ice roads. Or when he managed estates for LA’s elite (wow, he moves a lot!). This got off track. Is this even a bio? Let’s focus on the now…

As our Office Manager, Brian plays an instrumental role in the overall vibe of TaskUs’ Headquarters office in Santa Monica, Task Force One. His role goes well beyond ordering office supplies and stocking the kitchen with healthy (and not so healthy -- hello dark chocolate peanut butter cups) snacks. He works closely with all of our internal teams as well as our external vendors, positioning himself as the go-to for all things TaskUs. If he doesn’t have an answer for you, you can bet he’ll utilize every resource he has to figure it out! And if you’re stressed, Charlie will surely cuddle up on your lap and help calm your nerves. Told you he talks about his dog a lot.

When he’s not at the office making sure that everything is running smoothly and comfortably with the perfect playlist playing in the background, Brian enjoys traveling and exploring new places with his pup. Ugh, There he goes again!

Fortunato "Nat" Co

Director of Recruitment

Fortunato "Nat" Co

Director of Recruitment

Bio

Since joining TaskUs as Recruitment Director in March 2016, Fortunato has become an integral cog in the recruitment wheel to help us uncover the best local talent in the Philippines who can provide top-tier care for our accounts and their customers.

Fortunato considers himself an "all-hands" individual who has a passion for delivery and mentoring. In fact, he managed eight delivery sites for Expert Global Solutions where he worked before joining TaskUs. Before that, he held leadership roles at Sykes Asia, Accenture and Seven Seven Global.

He attended Union County College and is a COPC Registered Coordinator.

He enjoys hanging out with family and friends, and his hobbies include custom cars and photography.

Matthew Mink

Sr. Director, CX Consulting

Matthew Mink

Sr. Director, CX Consulting

Bio

Matthew Mink started with TaskUs back in August 2012 when he joined our team asSr. Director, CX Consulting. He's "one of the old veterans of the Santa Monica office.” "Old veteran" perhaps, but he's an impactful one with no signs of slowing down anytime soon. He began his new role in January 2016 after previously serving the company as Sr. Director of Implementation.

He's played a significant role in TaskUs' meteoric growth from 500 employees out of 1 site in Cavite, Manila, to the over 5,300 employees around the world today!

Some of his achievements to date include: managing the Client Services department as the business doubled in size from 2013-2014; leading special projects such as the PCI Level 1 Certification of our flagship site during 2015; and currently, he is building our Global Implementation team!

Fun fact about Matthew: Once upon a time, he was one of our clients! With a background in lean processes and Project Management, Matthew was a natural fit for the Operations team at TaskUs. As the only member of the TaskUs Santa Monica team with a degree in Design, Matthew is particularly strong with complex projects and brings a unique perspective to operations with his experience in product design manufacturing.

Matthew also has experience in vendor onboarding, remote team management and consulting with startups such as BetterWorks and GameDesk. His attention to detail is remarkable, and his impact at TaskUs has been resounding. Since Matt has joined the TaskUs team, it became immediately evident that he jumps at any opportunity to tackle a challenge.

He holds a Bachelor of Science in Environment Design from Art Center College of Design. Matthew is a native of Los Angeles. He's our resident vegetarian and is actively changing the health and lifestyles of his fellow employees for the better. He enjoys health and fitness, all kinds of music and traveling the world. He was recently married. Matthew and his wife are the proud parents of a German Shephard named Annie.

Bonus fact about Matthew: He has a vast knowledge of B action movies from the 1980s to the 2000s. Yep - we're keeping him!

Genel “Jet” Desiderio

Senior E-Learning Manager

Genel “Jet” Desiderio

Senior E-Learning Manager

Bio

With over a decade of experience in the training field, Jet joined the E-Learning division of the Learning & Development team as a Senior Manager, where she is responsible for marketing our key capabilities to both existing and potential clients. She comes in with a myriad of best practices in the fields of instructional system design, distance education and digital learning.

Her extensive work experience encompasses various roles within the training function. Shortly after graduating from the University of Perpetual Help System DALTA in 2006, she hit the ground running as a Communication Skills Trainer, eventually earning her stripes as a Training Manager in 2008. Since then, she has continued to expand her role and has spearheaded the training, implementation and maintenance of several customer service campaigns for a variety of verticals: Technical Support, Digital Entertainment, ForEx Trading, and Sales and Fulfillment. She received her HPMT COPC Certification in April 2010.

Although Jet has built an impressive career in the BPO industry, her initial career of choice was actually in film. In fact, she was given the opportunity to work alongside prominent producers in the local film industry; however, she decided to explore a different path. And to this very day, she wouldn’t have had it any other way. Graduating with a bachelor’s degree in mass communication, major in film, her desire to captivate her audience, evoke emotions and leave lasting impressions proved to be advantageous, in both the film and BPO industries.  

Jet grew up watching “The X-Files”–naturally making her a sucker for Sci-Fi movies and TV shows. One of her favorites is a show called “Fringe,” which she says she has “probably” watched (all 5 seasons) more than five times. She likes long drives, hearty breakfasts, amber sunsets, and spending weekends at home–with her twenty-something cats.

Balaji Sekar

Chief Financial Officer

Balaji Sekar

Chief Financial Officer

Bio

TaskUs is very pleased to welcome Balaji Sekar as its new Chief Financial Officer.  He brings 18 years of finance and accounting experience - across three continents - to his new role on the executive team.

Balaji previously held senior leadership roles in finance at Sutherland Global Services, Sutherland Healthcare Solutions, and most recently at PatientSafe Solutions.

He holds an MBA (Finance & Strategy concentrations) from the Booth School of Business at the University of Chicago.

Balaji has lived in nine major cities around the world.  While growing up in his native India, he's proud to have learned seven (SEVEN?!?!) languages!  In addition to being the father to one of the smartest kids any of us at Headquarters have ever met, Balaji takes a lot of pride in learning a new skill each and every year.

What's on deck for 2016?  Swimming!  It's wonderful to see California rubbing off on such a great guy like Balaji!

Isabel Bernal

Vice President of Culture - Philippines

Isabel Bernal

Vice President of Culture - Philippines

Bio

Isabel Bernal joined TaskUs as the Vice President of Culture in June 2016. She is a senior HR executive with over ten years of experience in the management consulting industry and the outsourcing/shared services industry.

Before joining TaskUs, Isabel was the HR Director and concurrent Head of HR Shared Services of the Regus Global Service Centre, covering the whole spectrum of HR with both strategic and operational responsibility. Previously, she worked for top consulting firms, such as The Boston Consulting Group and McKinsey and Co., where she covered HR responsibilities for the Southeast Asia region. She has also served as a Mathematics lecturer at the University of the Philippines-Diliman and an Economics lecturer at the Ateneo de Manila University.

Isabel has a Bachelor of Science degree in Mathematics from the Ateneo de Manila University.

In her spare time, Isabel enjoys taking road trips with her family and engaging in some "high will, low skill" karaoke. She is happily married and a proud mother to four beautiful children.

Now put aside what you know about Isabel, because here's the juicy bit: she used to be a member of a rock band during her college days! "We weren't good, or big, or anything like that, but we loved to play and had a great time!

It's OK to admit it - she's pretty amazing. We think so too!

Kerry Carstairs

Sr. Vice President, Client Services

Kerry Carstairs

Sr. Vice President, Client Services

Bio

Kerry joins TaskUs in 2018 taking on the role of Sr. Vice President, Client Services based in NYC supporting our clients' hopes and dreams. Having spent 20 years in the airline industry and a decade in the outsourcing space, Kerry has been a part of their evolutionary transformations and the revolution of the customer experience. Working with an amazing team of leaders, Kerry is thrilled to participate in the growth and support of our clients while navigating the uncharted territory together.

Previously Kerry worked at both British Airways and US Airways in a variety of financial and customer service leadership roles. The pull of the outsourcing industry was strong and Kerry worked in senior leadership roles in both operations and client services for PRC, Aegis and C3.

Kerry holds a B.S. degree in Finance from The American University in Washington DC.

Kerry has found a home at TaskUs as she has been ridiculous her entire life!  Her passions are Bruce Springsteen, Maddie the Goldendoodle, her family, the Jersey shore & Dunkin Donuts coffee.  Kerry's secret talent is tap-dancing on her treadmill to the 42nd St. soundtrack, and in her spare time she enjoys tooling around in her Jeep – doors off of course!

John Gonzales

Strategic Partner Marketing Manager, Content

John Gonzales

Strategic Partner Marketing Manager, Content

Bio

John joined Taskus mid-2015 as our Digital Marketing Manager, a role that sits under corporate marketing for our operations in the Philippines. He brings to TaskUs his vast background that includes working in business development, music and entertainment A&R and real estate marketing. In his time at TaskUs, John’s role has expanded to Strategic Partner Marketing Manager, Content, which entails driving TaskUs’ marketing initiatives through partnerships both internally and externally.

Previously, John worked in business development for the biggest real estate developer in the country – SM Prime Holdings, served as marketing communications manager for CBRE Philippines, and was a brand and marketing consultant for a multinational fashion brand– Petrol Denim.

 John holds an MBA from QUT and a B.B.A in Marketing from USQ. Fun fact: He is also a licensed real estate and insurance broker.

When he’s not in the office, John is a professional musician and session percussionist, a laundry freak and loves walking around.

Christopher McLaughlin-Brooks

Chief Information Officer

Christopher McLaughlin-Brooks

Chief Information Officer

Bio

Christopher McLaughlin-Brooks is TaskUs' Chief Information Officer. He is a 20-year veteran of the technology and retail services sectors, and brings a strong track record to the team.

Before joining TaskUs, Christopher served as the SVP of Service Engineering & Operations at YapStone. He has also held senior leadership roles in IT for Parallels, Business Objects, and Yahoo.

He holds bachelor's degrees in both computer science and foreign languages from the University of London. He graduated from the Le Cordon Bleu, and most recently from the Ecole Chocolat, earning a Professional Chocolatier Certificate of Achievement.

He has yet to bring candy into the Santa Monica office. We remain hopeful.

Rochelle "Roch" Vilo

Director of Training

Rochelle "Roch" Vilo

Director of Training

Bio

Rochelle Vilo joined TaskUs in July 2015 and quickly impressed her colleagues with her passion for excellence, engaging personality, collaboration skills and commitment to teamwork. She is a TaskUs leader and currently serves the business as its Director of Training. She values tying organizational goals into training and employee development initiatives.

She has nearly a decade of experience in learning and development within the outsourcing industry. Her areas of specialization include developing, facilitating and improving organizational development training initiatives that include new hire training, continuous employee development programs, local and global training initiatives and internal communications.

She has spearheaded teams that were responsible for developing, facilitating, and improving new hire training efforts and refresher classes, as well as continuous employee development classes for customer service and technical support programs within the telecommunications, healthcare, collections and sales industries. Her experiences in creating new hire training initiatives include coverage on accent neutralization, communication skills, U.S. culture and geography, and caller experience skills. Within her nine years of training experience (including stints at NCO and RMH Teleservices), she developed and facilitated employee development training programs that were aimed to enhance employees’ key management skills and competencies.

Roch joined TaskUs armed with a Bachelor of Arts degree in Communication Arts from Miriam College in Quezon City, Philippines.

Roch – as she is affectionately known as to her friends at TaskUs – grew up wanting to become a lawyer, but college courses in communication arts led her down a divergent path. A gifted vocalist, she considered vocal coaching before discovering her passion for training. She keeps a diary because she enjoys writing. She enjoys spontaneous, long walks – WAIT! Where are you going, Roch? (Hopefully nowhere for a very long time to come, because TaskUs wouldn’t be the same without you!)

Jaime Montiel

Implementations Manager

Jaime Montiel

Implementations Manager

Bio

Jaime joined TaskUs in September 2017 as Implementations Manager. He comes with 10 years of experience in Project Manager and Salesforce Administrator, holding various roles as the liaison between implementations team and the client to ensure successful project rollouts.

Before TaskUs, Jaime was the Sr. Sales Engineer and Project Manager for Jobscience, a leading software company that provides products for staffing and recruiting companies. During this time, he managed the implementation process from start to finish, in partnership with vendor managers, ensuring a successful rollout and an incredible end-user experience.

Jaime earned a Bachelor in Business at the UNAM in Mexico City and an A.S. in Marketing from City College of San Francisco.

Jaime loves volunteering his time with nonprofit organizations that are close to his heart. Two of his most recent ones include The Arc San Francisco–an organization that provides support for individuals with developmental disabilities, and the Los Angeles LGBT Center–an organization that provides medication and resources for people living with HIV and AIDS.

Anna Co

Vice President of Business Development - Philippines

Anna Co

Vice President of Business Development - Philippines

Bio

As Vice President of Business Development in the Philippines, Anna is expected to be the company's expert on the bidding/RFP (Request for Proposal) process, as well as the site visit process that includes development of comprehensive responses, closely coordinating with key departments and building competitive strategies to win business.

Additionally, Anna sets up and manages the Lead Generation team to help grow our sales pipeline and accelerate our revenue growth. She's pretty awesome!

Anna brings more than 14 years of BPO experience to TaskUs. She served in similar roles and functions with The Minacs Group, STARKEK and VXI Global Solutions, Inc.

Anna graduated from St. Paul Manila with a degree in Business Management. Impressively, she earned cum laude honors for her hard work. Following her undergraduate studies, she attended the University of the Philippines where she received her MBA. Additionally, she holds a post-graduate degree at JAIMS, located in Honolulu, Hawaii.

In her free time, Anna takes her smart and "highly opinionated" son to different places so they can enjoy the world together! She likes to collect beautiful things and read books, enjoys regular spa sessions and aspires to be a yogist someday.

Crystal Romero

Content Marketing Manager

Crystal Romero

Content Marketing Manager

Bio

The most recent addition to our Marketing team, Crystal joined TaskUs in February of 2018.  As Content Marketing Manager, she is responsible for developing and managing a strategic content calendar and producing daily content such as blogs, newsletters, videos, and infographics to generate new marketing qualified leads.

Crystal previously worked as a legal assistant and teaching assistant before she moved into the B2B SaaS world where she worked her way up from receptionist to marketing manager over the past 5 years at Genea. While there, she built four years of B2B marketing experience creating various content for lead generation across all company channels, developing strategic email nurturing campaigns, graphic design, and developing websites and applications for iconic office buildings across the nation.

Crystal has a Bachelor of Arts degree in political science with a minor in philosophy from Cal State University Fullerton and earned her master’s with honors in political science in 2013 from Cal State University Long Beach.

Crystal loves running around the beautiful city of Long Beach! From taking her dog, Bo, to the dog park, to checking out new shops and restaurants, she enjoys being out and about. When she’s not frolicking around the town, you can find her cuddled up with a book, or having a dance party in the kitchen. She loves going to music festivals, checking out art exhibits, eating snacks, and attempting to make her own clothing.

David Ford

Director of Growth Initiatives

David Ford

Director of Growth Initiatives

Bio

Director of Growth Initiatives David Ford joined TaskUs in April 2015. A native of California (and most recently Phoenix, Arizona), he relocated to the Philippines to help develop new locations for the business, while making our current locations even more ridiculously awesome.

Armed with a B.S. in Biology from the University of California of Irvine, David stumbled upon the outsourcing world when he took "a casual summer job" in 2003. He's not looked back since. Working his way through the call center ranks from agent to floor manager, he quickly fell in love with the industry and has played a diverse set of roles within multiple organizations. He specializes in helping companies navigate through rapid and aggressive expansion.

Before TaskUs, he worked at NJOY Electronic Cigarettes (Global Director of Customer Service). David has an intense passion for disruptive innovation and firmly believes that the outsourcing industry is long overdue for a transformation. He hopes to help TaskUs usher in that new era for the call center world by cultivating a truly employee-centric culture.

He is the proud father of two young daughters.

Mary Ann David

Assistant Controller

Mary Ann David

Assistant Controller

Bio

Mary Ann joined TaskUs in mid-July 2016 as our Assistant Controller in the Santa Monica office. She also assists the accounting department in the Philippines.

Mary Ann worked in public accounting before joining TaskUs. In 2005, she moved to Los Angeles from the Philippines to work at KPMG Los Angeles and then transferred to Green Hasson Janks LLP. She has worked in a diverse range of industries, such as technology, entertainment, manufacturing, distribution and non-profits.

Mary Ann holds a Bachelor of Science degree in Business Administration and Accountancy from the University of the Philippines-Diliman. She is a Certified Public Accountant both in the Philippines and in the United States. In case you're wondering, she's a whiz with numbers!

Mary Ann loves traveling and photography. Each year, she makes every effort to "go on at least one big trip." To date, her favorite travel destination was a Caribbean cruise where she swam with stingrays in the Cayman Islands and visited the Mayan ruins in Mexico! On most weekends, you can find Mary Ann exploring local hot spots, hiking (Griffith Park and Palos Verdes are her favorites), and walking along the Pacific Ocean's waterfronts in Hermosa Beach and Manhattan Beach!

Addi Dela Cruz

Head of Brand, Environment for Communications, and Design

Addi Dela Cruz

Head of Brand, Environment for Communications, and Design

Bio

Addi Dela Cruz is responsible for managing TaskUs' different marketing functions in the Philippines, including strategic partnerships, digital advertising and professional creative services. He works with the company's internal and external clients to ensure that all communication efforts are aligned with and bring value to the brand.

He steps into TaskUs with a holistic background in account management, strategic planning, content marketing, and brand management, mostly from his tenure at a design and digital marketing agency that caters to some of the Philippines' biggest real estate, retail, banking, and pharmaceutical companies.

He earned his Bachelor of Science degree in Management and Minor in Creative Writing at Ateneo de Manila University, Philippines.

Outside TaskUs, Addi is a co-founder and the Chief Marketing Officer of a startup animal welfare organization and a freelance writer. Like most Millennials, he lives for new stamps on his passport and the world's best street food.

Amy McDonnell

Vice President, Business Development

Amy McDonnell

Vice President, Business Development

Bio

Amy McDonnell recently joined TaskUs as Vice President, Business Development, responsible for the strategic pursuits of the ever dynamic Retail and eCommerce verticals. Passionate about exceptional customer experience, she identifies transformational SaaS and Customer Care solutions for some of the most highly touted retail/eComm leaders disrupting the industry.

Most recently, Amy led N.A. Sales and Client Services Retail, eCommerce, Technology and Manufacturing for WNS Global Services, an end-to-end BPM provider. She has held several leadership roles with top tier BPO organizations over the past 18 years. Throughout her tenures, Amy led the North America Retail Sales and Customer Success organizations for 24/7 Inc., Retail and Technology Sales for ACS, and Wireless Telecom Sales for Convergys.

 Amy holds a JD from Widener University and a Bachelor of Science in Justice Studies from Arizona State University, Go Devils!

Amy resides in Scottsdale, Arizona with her husband, the two youngest of “too many” children, and a great collection of shoes and purses. In her spare time you can find her watching baseball (a lifelong Yankees fan), watching her son play baseball or traveling the country for her youngest daughter’s dance competitions. When she isn’t on the move–a very rare occasion–you’ll most likely find her in the pool with a good IPA.

Ryan Bobos

Director of Workforce Management

Ryan Bobos

Director of Workforce Management

Bio

Here's the thing about Ryan: he's amazing. Sure, he's been TaskUs' Director of Workforce Management since June 2015. Sure, he inspires his colleagues on a daily basis with his impressive insight, dedication to excellence, intellect and top-tier skills. And sure, he's a great guy that everyone values around the office.

No, what makes Ryan utterly amazing is that he's a fan of the DC Universe comic books - especially, the Justice League, Batman, Flash and the Green Lantern. So yes, Ryan is freaking amazing. Superheroes, like Ryan, simply can't be any other way but so!

Ryan provides strategic direction, tactical leadership and day-to-day responsibilities for the Workforce team. He ensures proper staffing and training to accomplish departmental goals and objectives. He collaborates key stakeholders to develop processes, procedures, and methodologies, which support the company's culture and goals. Ryan drives cost savings initiatives for operational efficiencies. He also assesses and quantifies near-term risk and opportunities, and the impact of business initiatives.

He began his TaskUs career as Team Leader in August 2011. By January 2014, he was promoted to Operations Manager. When January 2015 rolled around, our resident superhero was promoted again, this time to his current position as Director of Workforce Management.

Before TaskUs, he held roles at Stellar Global Solutions, ePerformax, eTelecare Global Solutions and ITEC Support Plus.

He holds a Bachelor degree in Electronics from the Technological University of the Philippines.

Violaine Duchateau

Sr. Director, Client Services

Violaine Duchateau

Sr. Director, Client Services

Bio

Violaine oversees our NYC office, catering to our clients based on the East Coast and in Europe. She joined TaskUs in December 2016 as Senior Director of Client Services in our San Francisco office where she successfully managed two of our largest accounts, before relocating to NYC.

Violaine began her career in the BPO industry at Webhelp back in her native Europe where she delivered 5 years of day-to-day excellence for the company. Over the course of her tenure, she held roles in both Client Services and Operations, where she specialized in e-commerce and travel clients, with operations in Morocco, Romania and France.

After moving to the United States, Violaine successfully led the Customer Success team at a SAAS (software as a solution) startup in San Francisco. Luckily for TaskUs, she then decided to return to her first love – BPO – where she has been a tremendous asset for our team!

Violaine holds a Master of Science degree in Management from HEC Paris (France).

Violaine loves being outdoors and exploring the Bay Area with her family. She loves all mountain-related activities: hiking, skiing and, according to persistent rumors, snowball fights! Don’t let her sweet nature fool you - she hiked Mount Kilimanjaro in Tanzania with her husband on their honeymoon!

Carmela Sais

Vice President of Recruitment - Philippines

Carmela Sais

Vice President of Recruitment - Philippines

Bio

TaskUs is thrilled to welcome Carmela Sais to her new role as our Vice President, Head of Recruitment. She leads the recruitment function in the Philippines, and is responsible for strategizing and implementing tactical solutions to the staffing challenges all businesses face daily.

Over the course of her distinguished 24-year career in human resources and talent acquisition, she has held senior leadership roles at Nordstrom Inc., TeleTech, Alorica and JPMorgan Chase. Most recently, she was the Head of Recruitment at C3/CustomerContactChannels, Inc.

She holds a bachelor's degree in Business Management from the University of the Philippines.

Here's the lovely truth: Carmela's brand-new to TaskUs, yet we already know that she's a keeper - any fan of Game of Throne and The Walking Dead is! Additionally, Carmela is a true citizen of the world. She and her family lived in the San Francisco and Los Angeles area for over 15 years, spent a good chunk of time living in Florida and, since 2011, she has lived in the Philippines. In addition to being fluent in English and Tagalog, she speaks several native dialects including Cebuano and Ilonggo. She loves to meet new people and has a passion for mentoring young HR professionals.

Ronak Ray

Vice President, Global Head of Legal

Ronak Ray

Vice President, Global Head of Legal

Bio

Ronak recently joined TaskUs as Vice President, Global Head of Legal to provide leadership over all legal matters for TaskUs globally. At first a programmer turned financial analyst, Ronak speaks a variety of business languages from Java to EBITDA and even legalese.

Ronak started his career at Accenture supporting finance, risk management and legal efforts with clients in social media, travel, life sciences, retail, financial services and other leading Fortune 100 brands. Almost a decade later, he made the tough decision to leave the structured environment of Accenture for a feisty pseudo-start-up making waves in digital marketing at Sitecore.

Ronak holds a bachelor's degree from DePaul University in finance and economics and a law degree from DePaul University College of Law. He has also earned a Certificate in Intellectual Property Law from DePaul University College of Law and is a Certified Information Privacy Professional (CIPP/US).

After enduring the brutal Midwest winters and sweltering summers, he said “No more!” and packed up to move West. The core of his successes has been firmly rooted in his commitment to his family. The result has been two healthy children and one on the way.  With a growing family, loving wife, and positive outlook on the future, he has already accomplished what he has set out to do when he left Chicago, and the rest is just a bonus.

Mary Charlotte Gamboa

Senior Director of Client Services

Mary Charlotte Gamboa

Senior Director of Client Services

Bio

Since joining TaskUs as our new Senior Director of Client Services in April 2016, Mary Charlotte has provided excellent customer experiences to those clients in her care.

While her life's ambition was to become a doctor, twist intervened and led her to her true calling in the outsourcing world. It has worked out pretty well for her, so she thinks she'll stick with it.

Mary Charlotte graduated from the University of Phoenix with a degree in Information Technology and from De La Salle University with degrees in Psychology and Marketing Management.

After spending the past four years in Las Vegas, Nevada, she and her family returned to "the mother country” - the Philippines. Charlotte enjoys spending time with her husband and their four beautiful daughters. Her husband is a television actor in the Philippines. Her favorite past times include shopping, going out to eat with her family and walking.

Marky Ma

Finance Manager

Marky Ma

Finance Manager

Bio

October 2015: It is a month that will be remembered forever as a milestone in TaskUs' history, for in that 10th month of 2015, Marky Ma joined the team as its new Financial Analyst. It is rumored that film composer John Williams offered to score his entrance for the moment that he stepped through TaskUs' door for the very first time. We may never know where fact separates itself from fiction. In January 2017, Marky was promoted to Sr. Financial Analyst and then to Finance Manager in 2018.

What we do know for certain is that Marky leads TaskUs' global pricing requests while working with our Sales, Operations, and Client Services teams. He also plays a critical role on our Global FP & A team.

One might ask, "From where did the myth, the man, the Marky come?" Alas, only his bosses at his former internships know for sure. We salute those brave bosses who mentored, trained, and guided him to become the financial superstar-in-the-making that we are proud to have on the TaskUs team today!

Marky graduated from Pepperdine University - a university he considers one of the most beautiful in the United States - with a Master of Science degree in Applied Finance.

In addition to wowing our socks off each and every day, Marky enjoys delicious cuisine, drawing on the weekends, and playing the multiplayer online battle arena video game "Dota 2". He regrets that his solo MMR (matchmaking rating skill level) in the game is "only 4000."

Leslie Arambulo

Director of Client Implementations

Leslie Arambulo

Director of Client Implementations

Bio

Leslie Arambulo joined TaskUs in late 2016 as our new Director of Client Implementations based out of the Philippines. Time is always of the essence with new campaigns. Thus, aided by her 17-year career in the outsourcing and semiconductor spheres, Leslie has helped define and make the launch process flow more smoothly.

Her love of people and technology cemented her decision to move out of the international banking scene and into the outsourcing industry, where she has happily worked hard up through the ranks - from agent to senior leader - for companies such as Sykes, Teradyne, and Accenture.

Leslie studied Interior Design at the University of the Philippines (Diliman), and has also held COPC Registered Coordinator, Total Quality Management (TQM) and Project Management Institute (PMI) certifications.

She is a certified Trekker (Star Trek fan) and TV-movie junkie who enjoys baroque and classical music, Japanese manga and anime, and tabletop board games. Her current bucket list pursuit is to attend Tomorrowland in Belgium.

Pete Milovcich

Director, Business Development

Pete Milovcich

Director, Business Development

Bio

Pete began his journey with TaskUs in February of 2018, coming aboard as the Director of Business Development for the Healthcare vertical, with the focus to grow the new logo partnership portfolio. Leveraging his 8+ years of BPO and Healthcare experience, Pete brings intimate knowledge and understanding of the ever-changing dynamics that Healthcare entities face within their perspective markets. This experience will facilitate the right solutions for the right outcomes to meet the specific needs of our client's patients or customer base.

Before joining our Sales team, Pete crafted solutions that spanned across the entire patient and customer lifecycle including health insurance, life sciences, provider, pharmaceutical, wellness programs and care management sub-verticals. His most recent venture was with Sykes Enterprises as a Business Development Manager where he spent a little over four years selling exclusively within the Healthcare vertical.

Pete earned his Bachelor of Science in Business degree from Mount St. Mary's University in Emmitsburg, Maryland.

Born and raised in Philadelphia, Pete now resides outside of Baltimore, Maryland with his fiancée, Christie, and giant black lab pupper named Frank. He’s an absolute maniac when it comes to Philadelphia sports. So much so that he’s actually been banned by the universe from watching playoff games in public places.

Adolfo Conui

Director of Information Technology

Adolfo Conui

Director of Information Technology

Bio

A self-described "man of few words," Adolfo Conui proves that action speaks louder than words. Since joining TaskUs as its new Director of Information Technology in the Philippines, Adolfo has contributed to some of our biggest IT successes throughout his tenure. We're thrilled to have him on the team!

Before TaskUs, Adolfo successfully held leadership IT roles that included Solutions Architect at Dimension Data Philippines, Director of IT Operations and Director of IT Research and Development - both at TELUS International Philippines - and Senior Solutions Manager roles at Fujitsu Philippines and WeSolv Open Computing.

His skills are vast, to put it mildly. A small sampling of his expertise includes Cisco WAN switching, SUN servers, IP telephony products and Coral PABX.

He holds a Bachelor of Science degree in Electronics and Communications Engineering from the University of the East. Additionally, he sat for the Electronics and Communications Engineer Licensure Examination. He holds (or has held) certifications in Communications Network Associate (AVAYA), Cisco Certified Network Associate (CISCO), Cisco Certified Life Cycle Engineer (CISCO), Cisco Certified Field Engineer Express Foundation (CISCO) and Certified Associate (3Com). Further, he holds certifications in both PMP and Japanese Language (Nihongo).

Adolfo always strives for excellence and is dedicated to his craft (as his education and certifications certainly attest)! While "strong in personality," colleagues know that his gentleness, sincerity and light heart belay the serious exterior.

When not working, he finds time to travel, build memories with his wife and spend extra attention on his two daughters (who he calls "my princesses"). Adolfo is a fan of 1980's music - and that makes him amazing in our eyes.

Steven Gray

Director, Information Technology

Steven Gray

Director, Information Technology

Bio

Steven Gray joined the TaskUs team in November of 2017, as our Director, Information Technology for the Americas region. Based in San Antonio, he will be responsible for leading IT support and expansion efforts throughout all of our sites, which is no small task.

Starting his career in the US Air Force as a Tech Controller, Steven has built an impressive resume over the last 25 years in the IT industry. He has held various senior leadership positions at Capital One, Cisco Systems and eLoyalty, where he led Managed Services for Cisco Contact Center and Voice Services.  

In his time off, he likes to travel and spend time with his family. Some of his hobbies include hitting the gym (something he’s strived to do since his teens), as well as collecting and restoring classic hot rods – most currently '32 Ford Roadster and a '41 Ford Truck. 

Cris Llorente

Executive Assistant to the President

Cris Llorente

Executive Assistant to the President

Bio

The professional life of an executive assistant is rarely an easy one. The hours are long, the demands can seem unrealistic, and the pressures to achieve excellence are non-stop so that the boss can succeed. Since joining TaskUs as the Executive Assistant to the President in early 2016, Cris Llorente has delivered a masterclass in how to excel in such a role.

Cris shines each and every single day at TaskUs. While she accomplishes much of her duties behind the scenes, Cris diligently and successfully executes her tasks so that our President can thrive in his.

Colleagues have quickly come to rely on this fearless warrior for the finest merchandise this side of the river Jordan, on sale today, come on down! Heh, heh. Look at this! Yes! Combination hookah and coffee maker - also makes Julienne fries! Will not break, will not - it broke.

Wait - that's from Aladdin.

Take Two: Colleagues have quickly come to rely on her sharp wit, her commitment to excellence, vivacious personality and being someone that gets things done right the first time!

Before TaskUs, she held a variety of executive assistant and account executive roles across the Los Angeles Metro area.

Cris attended the University of Washington. She has a passion for learning new things that helps make her such a success throughout her tenure at TaskUs.

In her spare time - and as a working mother that's probably more than a little bit optimistic - Cris loves exploring all that Los Angeles has to offer: the beaches, the traffic, the tasty cuisine, the traffic, a relaxing glass of wine, the traffic, physical fitness activities and the traffic. She is the proud mother of a beautiful daughter.

Jordan Yarborough

Business Development Representative

Jordan Yarborough

Business Development Representative

Bio

Jordan joined our Sales team in September of 2017 as a Business Development Representative. She is focused on initiating and developing new relationships with established organizations and emerging disruptors in the Retail and eCommerce industry.

Jordan has a genuine passion for helping clients achieve initiatives that have a direct impact on customer satisfaction and employee retention. She joins TaskUs with a successful track record of generating new business with mid-market companies for both IBM and Hewlett Packard Enterprise. At her most recent position with IBM as a Digital Sales Rep, she cultivated high-value partnerships with new buyers to help them achieve strategic and transformational objectives. (if you want to include this, totally optional: This included human capital management and collaboration solutions that leverage social, mobile, analytics and cloud capabilities)..

Jordan holds a Bachelor of Science in Hospitality Management from The University of Alabama and expects to receive her PMP certification in the Summer of 2018. (Roll Tide!)

Jordan lives in Dallas, Texas where you can find her “conducting market research” at NorthPark Center and questing for unique finds in the Design District. Jordan has a (not so) secret passion for interior design, house plants, and a recent affinity for subscription boxes. Her competitive spirit shines through when the board games come out, and the beaches of 30A are her happy place.

Jarrod Johnson

CCO

Jarrod Johnson

CCO

Bio

Jarrod Johnson started at TaskUs in 2016 as the Senior Vice President of Sales and now serves as TaskUs' Chief Customer Officer. Jarrod brings over 15 years of experience in services and sales leadership where he worked with some of the world’s largest global brands and technology leaders.

Most recently, Jarrod led Sales & Marketing for FacilitySource, a Warburg Pincus-backed SaaS and Services company that specializes in the Retail Real-Estate Services market.

Previously, Jarrod held multiple senior leadership roles at Xerox Business Services (XBS, formerly Affiliated Computer Services Inc.) in Dallas, Texas. His roles included: Group President, Retail and Consumer Brand Technology Services and Senior Vice President, Sales, IT Outsourcing.

Prior to joining Xerox and ACS, Jarrod held several sales leadership, solutions management and business consulting roles while at IBM Corporation.

Jarrod holds an MBA in International Business from Duke’s Fuqua School of Business and a Bachelor's of Arts degree in Political Science & Religion from Gustavus Adolphus College.

Jarrod has two, grade school-age children with very Italian names (Gaetana & Giovanni). His wife, Deanna DiPizio-Johnson, is the proprietor of the popular Salon Pompeo in Dallas, Texas. Jarrod holds a US patent in the area of retail check-out lane optimization - which he has done little to nothing with whatsoever.

Valerie Ying

Sr. Manager, Marketing

Valerie Ying

Sr. Manager, Marketing

Bio

Valerie joined the team in January 2016 and quickly became one of our rising superstars-in-the-making. Formerly the Marketing Coordinator for the team, she was promoted to Marketing Manager and then Sr. Manager, Marketing at the start of 2018.

In a rapidly-growing company like TaskUs, no two days ever look (or feel) the same. Valerie, in her role on our Marketing team, has inspired all of us to bring our A-game to the office each and every single day. Her humble nature would likely say otherwise, but she’s an invaluable member of the TaskUs Marketing team!

Valerie is responsible for events, social media, assisting with PR, creating marketing materials, supporting content creation efforts and lending her insight to the daily initiatives that our Marketing and Sales teams pursue in the pursuit of excellence.

Before joining TaskUs, Valerie worked in account management at an advertising agency in Santa Monica where she worked on campaigns for clients such as Public Storage, LAX, the Los Angeles Sheriff’s Department and YP. Additionally, she has marketing experience at various startups in the Los Angeles area.

Valerie graduated Magna Cum Laude from the University of Southern California (FIGHT ON TROJANS!) with a B.S. in Business Administration and a minor in Psychology.

As a dancer and low-key foodie, Valerie loves trying new workout classes, dancing, cooking, baking and finding (and trying) new restaurants in the area. In addition to her 2-year stint as captain of USC’s Dance Team (Trojan Dance Force), she danced for the NBA in 2014-15 as a Los Angeles Laker Girl, and is currently a 2016-2017 NFL cheerleader on the Los Angeles Rams’ cheerleading squad!

Johnny Follin

Sr. Manager, Implementation

Johnny Follin

Sr. Manager, Implementation

Bio

In January 2017, Johnny Follin was promoted to Sr. Manager, Implementation. He is responsible for implementing new clients, as well as serving as the primary contact throughout the entire implementation process. By developing a comprehensive implementation design and timeline, he ensures that all clients' needs are met and provides recommendations as needed. Previously, he served TaskUs as a Project Manager.

He serves as the conduit between the client and support departments in the Philippines and strives to ensure the implementation experience is a positive and memorable one. His words. Our words: He's a project management rock star!

Prior to joining TaskUs in 2015, Johnny managed a team of implementation consultants at one of the nation's largest professional employer's organization. He brings over nine years of customer support and implementation experience to the TaskUs team.

Johnny holds a BA in Political Science from Point Loma Nazarene University, as well as an MBA from Keiser University. He is also a registered EMT and is a licensed Health and Annuities agent in the State of California.

In his (additional) role as the Chair of the TaskUs Wellness Committee, Johnny inspires the entire team to aspire to live a healthy and active lifestyle! Our waistlines thank you, Johnny!

He is an avid runner and regularly takes dance classes, such as ballet and jazz. An adventurer at heart, Johnny loves to travel and explore the world. In his down time, he volunteers with the LA Conservancy and enjoys spending time with friends, family and his dog.

Ryan Furness

Senior Accountant

Ryan Furness

Senior Accountant

Bio

Ryan joined TaskUs in 2017 as a Senior Accountant for HQ. Being no stranger to a fast-paced environment, Ryan is responsible for ensuring that we continue to close our books on time, providing reporting across HQ, and helping us standardize and streamline our processes.

Previously, Ryan began his career at an ad agency–72andSunny–where he rose in the ranks from Junior Staff Accountant to a Senior Accountant position in the three years he worked there. Being a part of 72andSunny’s growth in the US, Australia, Singapore, and the Netherlands, Ryan is excited to jump right in and help TaskUs reach new heights.

Ryan holds a Bachelor of Business Administration degree in Finance and a Bachelor of Arts degree in Communications from Loyola Marymount University.

A Southern California native, Ryan is down to hit the beach whenever it's sunny out. When he's not soaking up the rays, you can often find this avid sports junkie at a Lakers game, playing softball with his buddies, or in an intense sports-related discussion online.

His love for sports is only rivaled by his love for Korean BBQ and Soju. Grilled meats and alcohol are his happy place.

Claudia Bazaldua

Site Director, San Antonio

Claudia Bazaldua

Site Director, San Antonio

Bio

With much excitement, Claudia Bazaldua joined the TaskUs team in November of 2016 as its San Antonio Site Director. She runs its day-to-day operations. Claudia has over 20 years of experience in call center, operations, client support, outsourcing, vendor management and much more. She immediately embraced the culture at TaskUs and is ready to put the San Antonio team and site on the map!

Before TaskUs, Claudia worked in the financial services industry in many and varied capacities, such as sales, fraud analytics, collections, servicing, forecasting and scheduling, alternative contact strategies, remote and virtual teams. Recently, she spent 6-years in the BPO arena with VMC where she was Site Director and oversaw its San Antonio site.  Her engagement was a massive success, expanding the site from 60 employees to well over 1,200 before leaving. She is excited to bring her extensive experience to the TaskUs team to help create a differentiated culture to San Antonio and build an even stronger team!

Claudia has a variety of certifications in industry specific disciplines as well as leadership development programs.  She gained her COPC certification back in 2012.

Claudia enjoys spending time with her family, especially her two boys.  She is a fitness fanatic and loves all forms of exercise and eating clean.  She once hiked the depth of the Grand Canyon and back in a single day, so she is not afraid of a challenge!  She enjoys sports (football, basketball, baseball) and gets excited when she gets to plan a trip!

Kim Maschek

Director, Client Services

Kim Maschek

Director, Client Services

Bio

Kim Maschek has over 20 years’ experience in outsourced contact center services. She has served in various management capacities across the functional areas of Quality, Operations and Client Services. Her experience and dedication to exceed client expectations by developing staff and transparent partnerships have led to many achievements throughout her career. Some of which include successfully launching an offshore Sales and Service team and leading her North America Sales and Service team to the Top-3 service providers (of seven).

Most recently, Kim worked as a Client Services Director at Conduit Global. Before that, she was at HGS for 10 years as a Client Services Manager, Site Director and Senior Client Services Director.

Kim started her career in the BPO space as an outbound agent and quickly moved up the ranks while supporting her parents' dream to open their first business - a family owned Thai Restaurant.

Kim enjoys spending time with her husband and their three children – ages 7, 20 and 20. When not hanging with her family, she enjoys staying active with the goal of leading a healthier lifestyle.

Libby Loskota

Vice President, Marketing

Libby Loskota

Vice President, Marketing

Bio

As Vice President, Marketing, Libby Loskota is responsible for the management of the Marketing Department and its strategic initiatives, including branding, digital and traditional advertising, public relations, communications, sales enablement, events, and content. It's safe to assume that if a project has had a marketing touchpoint, she's played a role in its execution. She was promoted to her current position in January 2018.

She joins the TaskUs team with extensive experience in strategic marketing and business development initiatives, and thrives in an environment that is focused keenly on employee welfare and customer satisfaction.

Before TaskUs, Libby was the Vice President of Marketing for a company that produces athletic events. In that role, she was responsible for branding, customer and sponsorship acquisition and managing the relationships with a wide array of participants, sponsors, charity and community partnerships.

Libby attended beautiful Pepperdine University in Malibu, California where she earned a Bachelor's of Science degree and a Master's of Business Administration with an emphasis in Marketing.

When she is not working, you can find Libby traveling around the world with her husband, soaking up the sun at the beach or enjoying a vigorous hike.

Ruben Jimenez

Sr. Director, Client Services

Ruben Jimenez

Sr. Director, Client Services

Bio

Ruben Jimenez joined TaskUs as a Sr. Director, Client Services in early 2017 and brought a variety of experience from the banking and BPO industries with him. He has implemented startup launches and grown programs to more than 300% of the original volume through fostering collaborative partnerships with clients and exceeding initial targets. After working for a large multi-national organization with over 100,000 employees, Ruben was eager to join TaskUs and participate in their phenomenal growth and ridiculously awesome culture.

Before joining the BPO industry, Ruben worked as a personal banker for Bank of America where client relationships were critical to attaining aggressive targets. Six years ago, he entered the BPO industry with Alorica as a team manager and proceeded to shake things up. His commitment to achieving targets and developing people and client relationships helped him to achieve numerous leadership positions, including Sr. Account Manager, Director of Operations and Site Director supporting a variety of lines of businesses. These LOBs included: customer service, sales outbound, and technical support.

Ruben holds a Bachelor of Science degree in Kinesiology Exercise Science from the California State University, Fresno.

Ruben, his wife and their three children enjoy spending time together and are super excited about returning to California to be closer to family and friends and his all-time favorite NFL team, the Los Angeles Rams! He is a gadget nerd; you will likely find him talking about or trying out the latest and greatest technology, particularly anything to do with Apple. Over the last year, Ruben has embraced a healthier lifestyle. He found that exercise is the best stress reliever and allows him to listen to his eclectic Spotify music mix, which ranges anywhere from the Global Viral Top 50, Hot Rhythmic, Release Radar or the Best of Kanye West. Please withhold judgment - Ruben will not be deterred in his affliction for Kanye West.

Steven Amaya

Financial Controller

Steven Amaya

Financial Controller

Bio

Since joining TaskUs in August of 2015, Steven has leaned on his experience in operational finance and accounting to help improve processes and gain efficiencies in the finance department. As Financial Controller, he manages the day-to-day finance and accounting operations for our Santa Monica, California headquarters and our San Antonio, Texas delivery center, as well as our financial reporting and analysis.

Previously, Steven worked as an accountant for an asset management firm and an equity trading company in New York before holding an Assistant Vice President (Finance) position at a commodities trading firm in Greenwich, Connecticut.

He holds a Bachelor of Arts degree in Accounting from Hartwick College in Oneonta, New York.

Steven enjoys spending most of his free time with friends and is a passionate soccer fan.

Bryce Maddock

Chief Executive Officer

Bryce Maddock

Chief Executive Officer

Bio

Bryce Maddock is the Chief Executive Officer of TaskUs. He and co-founder Jaspar Weir have grown the business from a team of two to over 7,000 employees since 2008. Not too shabby for a couple of (then) 20-year-old friends from high school, who initially worked out of their parents' garages to get the business off the ground!

Bryce's entrepreneurial streak began at age 19 when he and Jaspar successfully opened & ran Club Access - the first all-age nightclub in Los Angeles - for three summers in a row during their college years.

Post-college, he began his professional career on Wall Street as an investment banking analyst, before co-founding TaskUs in 2008.

Over the course of his professional career, Bryce has been called one of the "Top Twenty Entrepreneurs in Their Twenties" by the Los Angeles Business Journal and has been featured in The Wall Street Journal, CNN, Fast Company, Wired, The Los Angeles Times, and Men's Health. In 2012, TaskUs was named "The Next Big Startup" by the New York Stock Exchange, and Bryce had the honor of ringing the closing bell at NYSE. From 2013-15, TaskUs was named "The Fastest Growing Outsourcing Company" in America by Inc. Magazine's prestigious "Inc. 500" list. Most recently, Bryce was named to Inc.'s prestigious "30 Under 30" list in 2016, and nominated for "The Entrepreneur of the Year" award by Ernst & Young.

Bryce serves as the Chair of the TaskUs Foundation that pays for the private education of our employee's children in the Philippines, and sits on the board at the Network for Teaching Entrepreneurship (NFTE), an organization that provides entrepreneurial education to high school students in underprivileged communities in America.

He graduated from New York University Summa Cum Laude with a degree in International Relations. He lives in Austin, Texas with his girlfriend, Kathleen, and their French Bulldog, Mr. Carter. In his spare time, Bryce competes in marathons and Ironman triathlons.

Joe Buggy

Chief Operations Officer

Joe Buggy

Chief Operations Officer

Bio

As Chief Operations Officer of Taskus, Joe Buggy brings an impressive 32 years of leadership experience from various roles in client services, consulting, account management, service, and customer lifecycle management. In addition to his extensive experience in the outsourcing industry, he also chaired the BPO subcommittee tasked with the development of the stringent best practices criteria for the prestigious JD Power “Excellence in Service & Support” industry award, and he has been a standards board member of the TSIA.

Joe is responsible for TaskUs’ global operations and expansion, strategic initiatives, human resources, IT and client services – just to name a few.  Additionally, Joe spearheads global and service line expansion strategy. Joe found his home at TaskUs because, as he sees it, TaskUs is not your “typical” BPO, but rather a disruptive player in an otherwise stoic industry. TaskUs’ focus on employee-centricity and building a world-renowned culture that partners amazing people with innovative technology is truly something special.

Originally from Grand Forks, North Dakota, Joe moved often with his family led by his Air Force father. One location that he’s particularly fond of is Clark Air Force Base in the Philippines – little did he know that his career would make him a frequenter of Manila.  Fast-forward to today, Joe lives in Florida with his wife where he enjoys playing golf, woodworking, and reading a good book, not to mention keeping up with his two children

 

Angela Georgiades

Sr. Manager, Recruiting

Angela Georgiades

Sr. Manager, Recruiting

Bio

Angela joined TaskUs in 2017 as HQ’s Recruiter and is now our Sr. Manager, Recruiting. She’s conducted over 2,500 interviews (and counting!) over the span of her career and loves that getting to know people is one of her job requirements. Her favorite part of being a recruiter, you ask? Helping people land their dream job! Angela’s genuine passion for TaskUs makes it easy for her to represent the brand as she hunts for the next amazing addition to the team.

Angela has over 5 years of recruiting experience filling a variety of roles within numerous different industries. She started in the staffing world, essentially playing matchmaker to companies and job seekers in the Los Angeles market (fun fact: TaskUs was one of her former clients). After transitioning out of staffing, she became an in-house recruiter at Drybar where she focused on retail recruitment for shops nationwide. All roads led back to TaskUs as she continued to watch their successful growth, and now, she couldn’t be more excited to be a part of the team!

She received her Bachelor in Business Administration from the beautiful Loyola Marymount University.

Like any Southern California native, Angela loves being outside in the sunshine and you can often find her somewhere by the beach. She also considers herself to be an amateur foodie and loves trying new restaurants with anyone who will join her- just beware she always has to have a bite of your food. In addition to being in the sunshine and eating tons of food, her obsessions include dogs, coffee, traveling, anything/everything sweet, and the holiday season (in no particular order). She loves staying positive and always tries to see the bright side in any situation.

Gary Claydon

Sr. Director, Corporate Applications

Gary Claydon

Sr. Director, Corporate Applications

Bio

Since joining in March 2016 as TaskUs’ Sr. Director, Corporate Applications, Gary has concentrated his professional efforts on the recruitment, HCM, payroll and business intelligence parts of the business. His focused efforts and dedication have delivered considerable improvements to each one since he was hired!

Previously, Gary held a number of senior finance roles within various industries such as Head of Finance for a below-the-line marketing company and UK Finance Director for a software company, before moving into systems, applications and process improvement.

Gary holds a Bachelor of Arts degree in Economics and Accountancy from Leeds University, England. He’s a member of the Institute of Chartered Accountants in England and Wales (ICAEW).

Gary has been an Arsenal (English Premier League soccer) fan for over 40 years and enjoys watching them play albeit on TV. He is also a keen Rugby fan, having played for his school and School Old Boy’s. He religiously attends the International Rugby 7’s tournament held in Las Vegas, Nevada every year.

Stephanie Long

Director, Client Services & Solution Design

Stephanie Long

Director, Client Services & Solution Design

Bio

Stephanie Long joined TaskUs in February 2017 as Director, Client Services & Solution Design. With more than 10 years in the BPO industry, her split role gives her the opportunity to support clients in multiple ways - both as a direct manager and with creative ideas to further our clients’ customer engagement strategies.  

Stephanie has spent most of her professional life in communications roles for a variety of Business Services organizations like actuarial services and insurance groups. Taking a role supporting large-scale CRM opportunities, she became addicted to the fast pace of the BPO industry and hasn’t been able to tear herself away since. Most recently she ran the PreSales Team for The Minacs Group (recently acquired by Concentrix), supporting the enterprise in business pursuits.

Stephanie found her way to Temple University in Philadelphia, Pennsylvania, graduating Summa Cum Laude with a B.A. in Journalism, Public Relations and Advertising.

Stephanie lives in Green Lane, PA with her husband, two children, a Great Dane named Esther and the cat who hates Esther. When they aren’t racing from activity to activity, she and her family enjoy a good, competitive game of Jeopardy. She is also a proud fan of Neil Diamond.  

Sam Smith

Marketing Coordinator

Sam Smith

Marketing Coordinator

Bio

On an average day in May of 2017, a not-so-average human, Sam Smith, started her "first official big girl job" as our Marketing Coordinator. Along with adding people to our team page, she works with our Senior Marketing Manager on our social media content and strategy, awards, podcast, marketing material, and so much more! And as a fun bonus, she's also our in-house graphic designer.

Sam joined the team with two years of marketing experience through a variety of internships, including a marketing internship program that she created and managed for over a year and a half. She graduated from Baylor University in 2016 with a B.B.A in marketing and finance.

Along with your #basic interests (brunching, Netflix, "being outdoorsy," etc.), Sam has a deep love for hot dogs, an impressive horror movie collection (anything before 2005, obviously), and a cat that she talks about at least 10x a day, Samara. Her lowkey superpower is her uncanny ability to guess the time; she has zero control when it comes to turning down pizza and beer; and if we're lucky, sometimes her southern accent slips.

Diane Tabernilla

Sr. Manager, Client Services

Diane Tabernilla

Sr. Manager, Client Services

Bio

Diane Tabernilla joined TaskUs in October 2016 as Sr. Manager, Client Services overseeing the North American market for one of our biggest accounts. She brings 14 years of BPO industry experience with specialties in Operations Management, Project Management and Client services.

Diane came from the old school BPO industry and started off as a Customer Service Associate doing sales and technical support. She worked her way up to a Team Leader role for a technical support program handling internet services. By 2007, she had moved up the ranks to a more senior Operations Manager position where she oversaw customer service and technical support for multiple lines of business for Microsoft Xbox.

She has managed voice, back office, inbound and outbound programs and has helped various lines of business ranging from sales, to customer service, to technical support. In 2013, a desire to try something different and expand her blossoming knowledge and skills led her to a career pivot toward project management.

During her three-year stint as a Senior Implementations Manager, Diane built two sites in the Philippines and one in Latin America. She launched over 20 new programs and ramped over 5,000 agents across different sites. She stayed with Etelecare International for 2 years and 12 years with Expert Global Solutions. Her current goal: stay with TaskUs until she retires!

Diane holds a Bachelor’s Degree in Communication from the Colegio De San Juan De Letran and has acquired additional certifications from AMA University. She has plans to pursue a PMP certification in 2017.

Having lived in the Philippines for more than three decades, Diane has developed a love for the ocean. She loves the beach! Should you wish to find her, you would do well to look for her lounging on the shores of Boracay or Zambales - unless she is busy planning a trip to a new beach locale! She enjoys skim boarding and paddle boarding. However, a former "diving trauma" led her to keep things above water!

She currently resides in Las Vegas, Nevada with her husband and four sons. During the day, she is a busy-bee corporate employee. At night, she enjoys cooking the "best home cooked meals" for her boys. She loves watching TV shows on HGTV and drama series like Dexter, Gotham, 24 and Suits

Brittany Roderman

Sr. Manager, Client Services

Brittany Roderman

Sr. Manager, Client Services

Bio

Brittany is one of TaskUs’ newbies, joining the Client Services team in August of 2016. Welcome to TaskUs Brittany! It's great to have you on board!

Brittany comes from a management consulting background where she worked with various clients to improve business processes, manage large software implementations and oversee BPO. She most recently collaborated with two Bay Area startups that she helped to build the teams to achieve sales goals and increase overall revenue to prepare for the series funding.

Brittany holds a Bachelor of Science degree in Business from Bentley University in Waltham, Massachusetts. She also attended the University of Hong Kong to focus on her minor in Global Studies.

Brittany enjoys traveling, cooking, competing in triathlons and playing golf with friends. She's always up to explore the unknown by embarking on an exciting adventure. Brittany believes in optimizing her time -  she catches up on shows and movies that she missed in her daily life by watching them during long flights.

Michael Meili

Vice President, Strategic Accounts

Michael Meili

Vice President, Strategic Accounts

Bio

Michael joined TaskUs in December 2017 as Vice President, Strategic Accounts. Michael is tasked with nurturing not only organic growth within the organization but also partnerships that take our operational performance to the next level. His role is dedicated to ensuring prestigious customer care, including back-office support and consulting services. Michael is keen on identifying operational inefficiencies and providing solutions to drive team and organizational success. Michael describes his professional journey as “a wild ride” – a career spanning over 18+ years, 8 relocations and much treasured relationships built. Focused on driving results, Michael has increased company profitability through process optimization, account development and expansion strategies. Michael prides himself on doing the ‘right’ things for the organization with high integrity, targeted diligence and an inclusive team approach.

With senior leadership roles, most recently at Alorica, Michael facilitated Alorica’s success in terms of business growth strategy and key client partnership building for a high-tech Fortune 40 customer. Prior to Alorica, Michael held several roles in operations and client solutions for Novitex, Transcom, General Electric and Xerox (formally Affiliated Computer Services). During this time, Michael led operations for several Fortune 100 clients across multiple locations spanning the globe, bringing a global, strategic vision to every project and organization. Additionally, he excelled in building and nurturing key client relationships to unmatched levels of responsiveness, client service and personal accountability. Which, in turn, improved the sales and leadership teams ability to manage client expectations, expand business and increase profitability 

Michael attended the University of Texas at Austin and is a Certified Six Sigma Green Belt.

A native Texan, Michael has found his love of nature in the mountains of Colorado and now calls Larkspur home. He spends his time with his beautiful wife, Rhonda, and three boys, Michael Jr, Nicholas and Nathan, out in nature and old-school camping with their five (yes, five) dogs: Hershey, Quincy, Lily, Turbo and Maverick. Ultimately, being in nature and enjoying the peace and serenity he finds there is how Michael recharges and stays balanced.

Gary Miller

Sr. Director, Information Security

Gary Miller

Sr. Director, Information Security

Bio

Many have dreamt of having their own personal bodyguard to protect themselves from the increasingly dangerous world.  TaskUs doesn’t have to dream; we have Gary Miller as our Sr. Director, Information Security!

Gary serves as the InfoSec leader who is responsible for the protection of our enterprise systems and managing all matters of IT risk and compliance.  It’s not an easy job, but Gary wolfs down challenges for breakfast!

He joined TaskUs in 2015 and was tasked to build the InfoSec function globally.  He also focuses on our IT security certification aspirations that include the industry platinum standard – the PCI Data Security Standard.

He comes to TaskUs from PwC’s Risk Assurance cybersecurity consulting group where he advised and assisted clients with reducing their IT risk and increasing their security capabilities.  Prior to that, he was responsible for the delivery of managed security services and infrastructure security operations at Dell SecureWorks.

Gary earned a Bachelor of Finance from Miami University.  He holds an MBA from California State University, Long Beach.  Additionally, he holds a number of professional certifications including CISSP, CISA, CIA, CRMA, CCSA and ITILv3.

Outside of the office, Gary enjoys spending time with his wife and two kids, as well as lifting weights while listening to his favorite cybersecurity podcasts.

Brandi Andrews

Training Manager

Brandi Andrews

Training Manager

Bio

Brandi Andrews joined TaskUs in December 2016 as a Training Manager. Located in San Antonio, Brandi maintains the training programs for new and current members. Brandi is currently launching new campaigns, building programs for soft skills, emotional intelligence and continued education courses. She is also assisting with new incentive programs at the new site.

Brandi spent the last eight years working in training and management roles in her previous organization. She created a training program from the ground up and improved the training satisfaction rate 47% peaking at 95% overall. She also maintained an internal auditing team where she streamlined processes that allowed the company to allocate resources elsewhere equaling the amount of ten salaries.

Brandi attended New Mexico State University on an athletic scholarship. She obtained her EMT License and health and nutrition certification. In 2013, she obtained her ITIL V3 Certification and in 2016, Brandi earned her Lean Six Sigma Green Belt and is currently working on her Black Belt.  She is also working on an Emotional Intelligence/Personal Success Series and Certification.

Brandi spends most of her time with her family, as she and her husband have six children. She also enjoys travel, photography, self-improvement books, wine tasting and live music. An avid gardener, Brandi spends time raising flowers and recently added a herb and vegetable garden to her resume.

Daniel Gonzalez

CX Consultant and Resident DJ

Daniel Gonzalez

CX Consultant and Resident DJ

Bio

Daniel has been a member of the TaskUs team since 2013 when he was initially hired to serve as an Operations Manager.  In that role, he oversaw the planning for and operations of our early partnerships. As the company’s needs evolved, Daniel was promoted onto the Client Services team where he managed key strategic partner relationships. Most recently, Daniel merged his expertise from Operations and Client Services, and led his insight to the creation of the Client Implementation team.  In 2016, he served as Project Manager. In 2017, he took on a new role - CX Consultant.

Prior to TaskUs, Daniel worked at Airbnb where he pioneered customer service projects, such as founding the White Glove Customer Service team, streamlining “Love” and the “Giraffing” programs and handled Resolution disputes.

Daniel holds a Bachelor of Arts in Advertising and Human Communications from California State University, Fullerton.

Daniel is an avid traveler and loves music.  He believes lives should be lived passionately… and with patience. His favorite quote is, “You may have a million desires to be in other places, doing other things, but you are not there, you are here.”  Powerful words to live by each day!

In July 2016, Daniel was granted the honorary title of “Resident DJ” for his impeccable tastes in music and for keeping the office sound system radiating with perfection.

Jaspar Weir

President

Jaspar Weir

President

Bio

Jaspar Weir is the co-founder and president of TaskUs. He focuses on leading the company's transformational growth and strategic initiatives so that it can provide its clients access to the people, the process, and the technology required to scale quickly, to excel operationally, and to increase the bottom line. He doesn't think small; he wants to help change how the business world works.

Before TaskUs, Jaspar co-founded two other companies with TaskUs CEO Bryce Maddock, including a social media marketing agency and an events production business that produced the largest all-age nightclub in Los Angeles for three years.

Jaspar spreads his entrepreneurial learnings to students in The Network for Teaching Entrepreneurship and guest lectures at The University of Southern California.

 

He has been named to Inc's "30 under 30" and is a two-time finalist in the EY's Entrepreneur of the Year Award.

 

He holds a Bachelor of Science degree in Communication from the University of California.

 

It's believed that Jaspar doesn't swim for pleasure, but rather to eat the freshest fish directly from the ocean each morning at breakfast. Like a dolphin.

Aaron Shobe

Sr. Manager, Facilities & Growth

Aaron Shobe

Sr. Manager, Facilities & Growth

Bio

Recently promoted to Sr. Manager, Facilities & Growth, Aaron joined TaskUs in September of 2016 as the Facilities and Growth Manager at our newest site in San Antonio. In just a short time, Aaron's achievements have been instrumental in the site's growth to ensure our teammates have one of the best places to work at. In addition to helping with the build-out and design of the San Antonio office, he now oversees all IT, Facilities and Office Management for San Antonio.

Previously, Aaron worked for a medical software development company where he was manager of site operations. He oversaw the development of the office from training, to IT support, to build-out for future growth.

Aaron holds a Bachelor degree in Business Administration from the University of Texas at San Antonio.

He enjoys spending time with his family and friends. He is a Facilities and Growth manager by day and a youth pastor by night. He is also a part owner of a small plumbing company in San Antonio.

Meera Rana

Sr. Manager, Contracts

Meera Rana

Sr. Manager, Contracts

Bio

Meera joined TaskUs in 2017 as Sr. Manager, Contracts for our Legal team. She is responsible for negotiating and managing global client contracts for new business while ensuring contract risk mitigation in the process.

Meera joins our legal team with 10 years of experience in successfully leading in-house Contract teams and executing contract and compliance management platforms for organizations such as Convergys, Capgemini and MetricStream, among others. Her most recent role was the Senior Manager for Global Contracts at MetricStream, a GRC Software company. During her time there, she lead a team of contract negotiators/attorneys that guided Sales negotiations and effectively closed contracts with organizations across industries and geographies.

Meera has a Bachelor of Commerce degree from the University of Delhi and continued her education in attaining an MBA from Symbiosis Institute, as well as an Associate Corporate Secretary Degree. As of 2015, she is a Certified Ethics & Compliance Professional and a California Authorised Notary Public. In addition to her comprehensive educational and professional background, Meera has contributed to a wide range of organizational legal and corporate subjects, ultimately specializing in Contracts.

A 'Scout Mom' of a 10-year-old Boy Scout, Meera loves to be involved in outdoor scout activities, especially camping and trekking! She is also a proud mom (and currently training) to two parakeets (yellow and blue) named Cong and Maverick. In her free time, Meera likes to get creative with a canvas and paintbrush, think of ways to flower up her garden, pick up a book to read, or go walking around the beautiful Coyote Hills where she can sit at the Bay with the most beautiful view!

Farzad Mozafarzadeh

Business Development Representative

Farzad Mozafarzadeh

Business Development Representative

Bio

Farzad Mozafarzadeh joined the TaskUs team in August 2016 specializing in inside sales as Inside Sales Manager. Rounding out five years of business development experience in technical and software sales, Farzad identifies new prospective clients and initiates the meetings that eventually become the logos on our client page. He works in the Santa Monica HQ, fitting as he was born and raised in Southern California.

Farzad has made a career out of his writing and communication skills. He got his start selling training for Microsoft software products. In 2015, his trajectory turned towards a SaaS provider of contractor vetting software where his skills caught the eyes of a TaskUs recruiter.

Farzad graduated with two Bachelor's degrees in Philosophy and English Literature from California State University, Fullerton. After entering the training space, he attained specialist certifications in Microsoft Office and Lean Six Sigma Green Belt.

Believing he lives in a magical land where the rest of the world has converged, Farzad likes eating and drinking at all the recommended places in LA. Ever the inquisitor, he enjoys watching science and historical documentaries. As a fan of instrumental music, he never says no to a live show.

Jason Porras

Sr. Manager, Client Services

Jason Porras

Sr. Manager, Client Services

Bio

Jason joined TaskUs in June of 2017 as Sr. Manager, Client Services. With a client-focused background, he brings experience from working with a multinational BPO company where he serviced a fortune 15 client with multiple lines of business (Chat, Tech Support and Customer Care). His most recent assignment was directing the operations of a large call center in Santo Domingo, Dominican Republic where he successfully secured the performance and productivity of the site, achieving the client’s Site of the Year for 2016. He is passionate about developing his people through effective processes and helping them achieve personal success, while delivering on company and client expectations for a Win-Win-Win!

Before moving into the BPO industry, Jason worked in business development in the mortgage industry for 7 years building relationships with brokers in California’s Central Valley. He spent the last 5 years at Alorica, where his ability to lead initiatives was instrumental in improving performance in a variety of leadership roles in Operations and Client Services, at multiple locations across the US and internationally.

 Jason attended school at Western Governor’s University where he studied Business Management, while simultaneously building his career in the BPO industry.  He earned his CompTia Project+ certification in 2014.

Jason enjoys snowboarding in the winter and hits the links for the occasional round of golf in the summer – when he’s not at the beach, that is. He’s a fan of the alt-rock genre, like Weezer and Foo Fighters, but he’s also been known to sing along to some Reggaeton in Spanish. Jason is excited to work in the Bay Area and to have one season to go to some Raiders NFL football games before they move (again!) to Las Vegas. He’s been a fan since they played in Los Angeles, and he grills a mean rack of ribs at the tailgates!

Cameron Iverson

Sr. CX Consultant

Cameron Iverson

Sr. CX Consultant

Bio

A recent (and exciting) addition to our Consulting team, Cameron started in January of 2018 as Sr. CX Consultant. From process improvement, implementation, workforce management, and people leadership – he uses his extensive background in all aspects of contact centers to provide consulting services that empower our clients to maintain world class customer service.

Having been in the BPO world for over 13 years and first-party contact centers for five years, Cameron has held many positions and worn many hats in his time. Spending over 15 years as a people and process leader, he has gotten to travel the world with Sykes Inc., implementing process improvement. Most recently he was a Customer Advocate Supervisor for COX Communications, providing leadership to an escalation group that supported all departments of the company and customers to resolve technical and customer support issues.

Cameron attended Cowley College and received training from several of the business industry companies, including Lean Six Sigma from BMG, Call Center Management from ICMI, and many project management and leadership programs from Franklin Covey.

Cameron lives in Kansas with his better half of almost 15 years and two “wonderful” children… No, really, they are normally good. Rounding out the household is a list of reptile friends and one little, furry Yorkie. He spends any free time that he has outdoors or volunteering with two Muscular Dystrophy organizations in the area. Helping people is something he feels strongly about and has attended camps for the past 20 years as a volunteer for people with muscular dystrophy. Fun fact: that is where he met his wife!

King Leung

Sr. Manager, Client Services

King Leung

Sr. Manager, Client Services

Bio

Since joining TaskUs in 2012, King’s colleagues have relied on him to consistently achieve fantastic results in client satisfaction across his expert care as our Sr. Manager, Client Services.

King masterfully combines his hunger for excellence with his pristine attention to detail, his innate ability to understand his clients’ needs and unmatched ability to deliver results. Consequently, King consistently leads account teams that deliver best-in-class customer services across his entire client portfolio.

Prior to TaskUs, King served as the President of the National Society of Leadership and Success (Davis Chapter). His ability to recruit and train was immediately tested as he successfully led a membership growth and involvement initiative that rejuvenated the organization from 27 members to 120 active members by the conclusion of his one-year tenure.

During his tenure as Program Manager for Executive Coach International in Singapore, he was instrumental in creating seminars and workshops for professionals who are passionate about personal and career development. He also played an active role as a copywriter in the campaign team that broke Singapore’s national record at the Leap of Dreams event.

King earned his Bachelor of Science degree in Managerial Economics from the University of California, Davis.

He enjoys meditation, international travel, swimming and spending quality time with family and friends. As in his professional life at TaskUs, King doubles as the Energizer Bunny in his personal life as he pursues a relentless passion and drive for lifelong learning. The music industry may have had Elvis, but TaskUs has the King!

Kathy Sadden

Vice President, Sales Enablement

Kathy Sadden

Vice President, Sales Enablement

Bio

The (not so) secret ingredient to our Sales team – Kathy joins TaskUs with multiple years in sales and operational leadership roles driving growth and profitability. Kathy's primary responsibility of the Sales Enablement role is to provide our sales team with the resources, information, content, metrics and tools that help them sell and close more effectively. The foundation of sales enablement is to provide sales and client service managers with what they need to successfully engage the buyer throughout the buying process.

Kathy's previous experience is in consulting, finance, marketing, sales, and P&L leadership roles with firms such as PWC, CSC, and Xerox. Her most recent role was with a consulting services group within Xerox where she was the P&L leader for the western region, which included both sales and delivery responsibilities.

Kathy holds a BBA degree in Accounting from the University of North Texas and has her CPA certification from Texas.

Kathy loves to travel the world and learn about different cultures. She also enjoys spending time with her husband and daughter, along with great food and wine!

Sean Neighbors

Vice President, Client Services

Sean Neighbors

Vice President, Client Services

Bio

TaskUs' Vice President, Client Services Sean Neighbors is a dynamic and strategic thought leader with a zeal for delivering a game-changing service experience.  He has more than 20 years of multi-cultural experience that spans from pre-IPO award-winning startups to best-in-class Fortune 50 organizations. Previously, he served as TaskUs’ Vice President of Strategic Accounts.

He possesses an almost unfathomably broad foundation of knowledge that he uses to be a vocal advocate for customers and to earn their trust.

He specialized in customer life-cycle management and analysis, global customer engagement and relationship management, omnichannel customer experience design, mentoring employees, transformation and change management, emerging contact channels and technologies, and contact center operations, leadership, and client solutions.

Before joining TaskUs, Sean served in senior leadership roles (totaling 19 years) at Expert Global Solutions, Apparent Networks, and TELUS.

In his free time, Sean explores the beauty of the mountains, forests and oceans of his adopted home on the islands of the Pacific Northwest.

He holds an MBA (with a concentration in marketing) from the University of British Columbia.  Additionally, he holds a Bachelor of Arts degree in International Business from the Dominican University of California.

Garrett Riese

Sr. Manager, Operations

Garrett Riese

Sr. Manager, Operations

Bio

Garrett joined TaskUs in late 2017 as Sr. Manager, Operations, returning to the outsourcing space after three years in hospitality operations. He is eager to get back to his roots and leverage his 13 years of leadership experience to take our Incubation Lab in Santa Monica, CA to new heights. Garrett thrives on innovation and process improvements.

Garrett has a career filled with progressive growth in various organizations and industries. Most recently, he led omnichannel support teams for clients such as Microsoft, State Farm, and Facebook.

Garrett attended college in Santa Clarita, CA at College of the Canyons.

When he’s not glued to his laptop, he enjoys spending time with his wife, Stephanie, and his two boys, Xander and Xalen, who are currently teaching him how to ride a dirtbike. He is an adventurer who likes to try new things and take spontaneous trips.

Nancy Breed

Sr. Director, CX Consulting

Nancy Breed

Sr. Director, CX Consulting

Bio

Since joining in early 2018 as a Sr. Director in TaskUs' CX Consulting team, Nancy has been leveraging her 25 years (she started at the precocious age of 10) as a transformation strategy consultant and corporate marketeer to build and deliver amazing CX solutions. Always filled to the brim with unbridled enthusiasm, Nancy loves to infect others with her passion for creating happy clients.

Prior to joining TaskUs, Nancy was most recently the global head of marketing services for a US-based BPO company but found her calling as a large scale transformation expert after 20 years in senior positions at IBM and Capgemini.  Her former employers took ample advantage of her six languages to send her on awesome implementation projects across the globe!

Nancy holds a Bachelor of Arts degree in international economics from Rutgers University and a post-bac in applied mathematics from Dartmouth College but credits her professional success to the School of Hard Knocks.

In her free time, she tries to spend as much time with her daughter, husband, and fake beagle, The Amazing Sydney - but is obsessed with building Lego masterpieces and traveling off the beaten path (#SayNiceThingsAboutDetroit).

Jon Wouters

Sr. Director, Corporate Strategy

Jon Wouters

Sr. Director, Corporate Strategy

Bio

Jon is TaskUs’ Sr. Director, Corporate Strategy. He caught the startup bug in 2008 as the first hire of an online rewards-for-recycling startup in LA. Jon grew with the company, spearheading the deployment of more than 1,000 recycling kiosks, eventually becoming the Director of Operations for their LA office. Eager for a new type of challenge, Jon is excited to bring his love of people management to the international operations of TaskUs. He was promoted to his current position in January 2017.

He holds a Bachelor of Arts degree in Latin American Studies from Tulane University and is a certified Scrum Master.

In fact, one might correctly consider that his personal life is even more intriguing professional one, if one is so inclined to believe – which we do.

Rumor has it that Jon was born raised by wolves. Although, like most wolf pups, he longed for so much more in life than scraps and baying at the full moon.  Jon is the first Eagle Scout to originate from his pack. While he took up drumming initially as a means to ward off predators over 20 years ago, he eventually migrated (sans pack) to Los Angeles where he has called home for the past eight years.

When not traveling to Manila, one will find him listening to or playing music. Today – and proving that one can never run too far from one’s roots – he has formed a pack of his very own amazing dog, Dixie, who is beloved at TaskUs. Thus far, Dixie has shown no interest in either drumming nor leaving her pack with Jon.